Interpersonal communication involves ongoing interactions between individuals where they treat each other as unique, distinguishing it from impersonal communication. It encompasses both functional messages, focused on practical information, and nurturing messages, which express care and value in the relationship. Essential skills for effective interpersonal communication include active listening, personal sharing, and adapting communication to maintain and foster relationships.

1. The process through which
people create and manage their
relationships

2. When two people engage in
ongoing interactions, exchanging
nurturing as well as functional
messages

3. Does that mean that all kinds of communication
between two people is INTERPERSONAL?
NO!
Quality is what distinguishes interpersonal
communication

4. Interpersonal communication occurs when two
people treat one another as unique
individuals, (regardless of the situation or the
number of people involved)
The opposite is impersonal communication
 We chat with shopkeepers
 We talk to fellow passengers on the bus
 We discuss weather or politics with classmates
For some scholars this is not interpersonal
communication even if it involves only two people

5. Functional Messages
Vs
Nurturing Messages

6. FUNCTIONAL/ CONTENT NURTURING/RELATIONAL
 Managing day to day
necessities
 Sharing information
 Practical
 Focus on subject
being discussed
 Indicate support
 ‘I care’ messages
 Focus on feelings
 Indicate that the
relationship is valued

7.  Daily life
 School
 Workplace

8.  Interpersonal communication skills used to
build or maintain a good relationship
 Used in both workplace and non workplace
situations

9.  Recognition
 Sharing personal information
 Active listening
 Constructive criticism

10.  Greetings
 Small Talk

11.  Telling someone private information about
yourself
 Listening to others’ private information

12.  The ability to recognize other person’s
feelings while listening
 Engaging fully with the conversation
 Being there for the speaker in that moment

15.  Telling others what is bothering you and,
 making sincere and thoughtful suggestions
for change

16.  Develop a Range of Skills
 Adapt Communication Appropriately
 Engage in Dual Perspective
 Monitor your Communication
 Commit to Effective and Ethical
Communication

17. For further read visit;
https://daamarketer.com/what-is-interpersonal-communication-
and-interpersonal-conflict/
The End