Interpersonal communication is fundamental to success in organizations. It is used for tasks like interviewing, learning job duties, collaborating with colleagues, and managing others. Organizational communication differs from personal communication in that organizations are goal-oriented and require coordination among employees to accomplish shared objectives. Interpersonal communication can be understood through compositional, situational, and developmental frameworks and involves skills like active listening and adapting to different situations. How people communicate impacts their leadership and effectiveness.
Interpersonal communication is an endeavour in which people speak as well as listen to each other. Interpersonal communication is strongly influenced by intrapersonal communication. If done scientifically interpersonal communication plays a pivotal role in cementing bonds between individuals. Interpersonal skills can be effective only if one has qualities such as self-awareness, control over oneself, speaking clearly and pleasantly, good manners and listening, etiquettes understanding of non-verbal behavior and feedback.
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Communication skill || Type of communication || considerate communication style || What is communication || kkwagh || pharmacy || Engineering || #slideshare #share #pharmacy #Engineering #cs #communication
IntraPersonal Communication : How It Works and Its ImportanceAmal Rafeeq
Intrapersonal Communication is the process of communicating withing oneself. What are the skills it holds and how it helps. Presentation with examples and interaction.
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Interpersonal communication is an endeavour in which people speak as well as listen to each other. Interpersonal communication is strongly influenced by intrapersonal communication. If done scientifically interpersonal communication plays a pivotal role in cementing bonds between individuals. Interpersonal skills can be effective only if one has qualities such as self-awareness, control over oneself, speaking clearly and pleasantly, good manners and listening, etiquettes understanding of non-verbal behavior and feedback.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
Communication skill || Type of communication || considerate communication style || What is communication || kkwagh || pharmacy || Engineering || #slideshare #share #pharmacy #Engineering #cs #communication
IntraPersonal Communication : How It Works and Its ImportanceAmal Rafeeq
Intrapersonal Communication is the process of communicating withing oneself. What are the skills it holds and how it helps. Presentation with examples and interaction.
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Division II: Interpersonal Communication
Interpersonal Message
Chapters 5 to 7
Relationship Development
Chapters 8 to 10
A First Look at Communication Theory9th EditionGriffin, Ledbetter & Sparks
The Hourglass Effect - A Decade of DisplacementFrank Rotman
A ten year look back and view into the future of the Personal Loans industry. Why did the Banks pull back at the same time that Lending Club and Prosper emerged? Why haven't the Banks come back? What's next?
WEEK 12Building and leading teams (part 1) Leadership in pract.docxmelbruce90096
WEEK 12
Building and leading teams (part 1)
Leadership in practice
12.1 Aims this week
The focus this week is on: ‘Building and Leading Teams’ This is outlined below:
· Develop an understanding of the practice of leadership in early childhood settings/centres
· Consider leadership of self and others within the team
· Reflect on the specific aspects of leadership likely to be most effective in supporting learning and personal development within teams
· Engage with relevant theory and reflect on leadership practice
We begin the week by considering the following quote in relation to building and leading teams:
‘Effective leadership and teamwork are considered to be factors which contribute to increased self-esteem, high job satisfaction and staff morale, reduced stress and a decreased likelihood of staff burnout’ (Schiller, 1987 cited in Rodd 2006:p.147).
In order to achieve effective leadership and team work it is important to consider how we lead, guide and support individuals as well as teams.
.
12.2 Follow my leader
.
.
A fairly standard definition of leadership is one such as behaviour that enables and assists others to achieve personal and organisational ambitions and goals.
.
This suggests that leadership might have as much to do with making helpful suggestions as issuing strategic directives (to the team), as much about listening to other people’s ideas as expounding your own, and as much about gentleness as about toughness.
.
Effective leadership is about helping people and teams to be as effective as they have the potential to be. Leadership which flows from this idea, has some important features:
.
· Leadership needs to be seen as a function of a group rather than the role of an individual
.
· Leadership can be behaviour which gives power away
.
.
· The aims of leadership should be the increase of self-directedness and the release of energy, imagination and creativity in all those who form the organisation
.
· Leadership behaviour also needs to be designed by the followers. Leaders need to seek information from their colleagues about the sort of leadership that suits them best as a team
.
· One of the key functions of leadership is to help in the creating of conditions in which people feel motivated to work to the optimum levels of their capacity, energy, interest and commitment
.
In striving for more life enhancing forms of leadership, we need to question our very assumptions about people and personal power. This new concept of leadership adopts an approach, which recognises that, the potential and power to work effectively lies within the person as well as the team rather than the leader. We still cling on to assumptions that people cannot be trusted to direct their own work and that they must be instructed, guided, monitored, controlled, rewarded and punished – the theory X position discussed in week 3. Life centred leaders believe in the basic dignity and worth of people and in their capacity for c.
Running head Discussion Work Forum Week FiveFore 2.docxjeanettehully
Running head: Discussion Work Forum Week Five Fore 2
Organizational Behavior
Melanie Fore
University of the Cumberlands
Introduction
Communication is a key to being a leader. These two chapters are connected in that way. Everyone in an organization needs to be comfortable with communicating to customers and each other. Leaders should have communication skills and that should show.
Chapter Eleven
Communication isn’t just about talking to someone, it is about listening as well. Chapter eleven goes further into detail about communicating. There are five functions of communicating. Managing behavior would be leaders creating a company policy and employees complying with it. Feedback would be letting your employees know how well they did and what they can do to improve their performance. Sometimes when communicating people like to use emotional sharing so that employees can show their satisfaction and frustration. Persuasion is often used in communication, and like emotional sharing it can be good or bad. Sometimes managers try to persuade you to do the right thing, and sometimes they try to persuade you to break the rules. And finally, information exchange is used in communication. Knowing all the information helps you to make decisions. The communication process includes eight key parts: the sender, encoding, the message, the channel, decoding, the receiver, noise, and feedback. Directions of communication can go downward, upward, lateral, in formal small-group networks, or through the grapevine. Downward communication is communication flowing from one level to a lower level. Upward communication is the opposite, from the lower level to the upper level. Lateral communication is communication from those who are in similar positions or the same level in the workplace. Formal small-group networks can be a chain, wheel, or all channel. Exhibit 11-2 helps with understanding these terms. And the grapevine is what you would think because of the “I heard it through the grapevine.” This means just everyone talking within the organization. Some information you hear may not be true and some may. Communication can be oral, written, or nonverbal. Several barriers exist when trying to communicate. Some common ones are filtering, information overload, language, silence, and many more.
Chapter Twelve
Traits can help predict leadership. Our authors discussed a couple theories about the traits leaders should have. The big five traits cover some. One is extraversion. Being sociable and easy to talk to is very important in a leader. Conscientious is also a good trait to have. You want to be someone who sticks to their word. Being flexible is also significant. Another theory is that emotional intelligence indicates effective leadership. Everyone looks up to people who can understand and share the feelings of others. While, trait theories predict leadership, behavioral theories explain it. Initiating structure is one behavioral theory. Someone who initi ...
This project involves the development of a mobile application to give decisional and behavioral support to a Leader who manages a team of people.
The application is divided into three parts:
- a first part provides an anonymous questionnaire that each team member must complete for the evaluation of their reference Leader,
- a second part provides a self-assessment questionnaire that the Leader must fill in with respect to his behavior towards the team,
- a third part concerns the matching of data between the assessment questionnaire of the team members and the Leader self-assessment questionnaire.
The results will provide:
- indications to the Leader on what behavioral aspects will have to improve,
- the level of maturity of the team members
Context from my textbook. Picture are too large to upload. So I ty.docxdonnajames55
Context from my textbook. Picture are too large to upload. So I typed it.
Ten characteristics of a servant leader
1. Listening. Communication between leaders and followers is an interactive process that includes sending and receiving messages. Servant leaders communicate by listening first. They recognize that listening is a learned discipline that involves hearing and being receptive to what others have to say. Through listening, servant leaders acknowledge the viewpoint of followers and validate these perspectives.
2. Empathy. Attempting to see the world from that person’s point of view. Empathetic servant leaders demonstrate that they truly understand what followers are thinking and feeling. When a servant leader shows empathy, it is confirming and validating for the follower. It makes the follower feel unique.
3. Healing. Servant leaders care about the personal well-being of their followers. They support followers by helping them overcome personal problems.
4. Awareness. It includes understanding oneself and the impact one has on others. With awareness, servant leaders are able to step aside and view themselves and their own perspectives in the greater context of the situation.
5. Persuasion. Persuasion is clear and persistent communication that convinces others to change.
6. Conceptualization. Refers to an individual’s ability to be a visionary for an organization, providing a clear sense if its goals and direction. Goes beyond day-to day operational thinking to focus on the “big picture.” Conceptualization also equips servant leaders to respond to complex organizational problems in creative ways, enabling them to deal with the intricacies of the organization in relationship to its long-term goals.
7. Foresight. Foresight encompasses a servant leader’s ability to know the future. It is an ability to predict what is coming based on what is occurring in the present and what has happened in the past.
8. Stewardship. Is about taking responsibility for the leadership role entrusted to the leader. Servant leaders accept the responsibility to carefully manage the people and organization they have been given to lead.
9. Commitment to the growth of people. Servant leaders are committed to helping each person in the organization grow personally and professionally. Commitment can take many forms, including providing followers with opportunities for career development, helping them develop new work skills, taking a personal interest in their ideas, and involving them in decision making.
10. Building community. A community is a collection of individuals who have shared interests and pursuits and feel a sense of unity and relatedness. Community allows followers to identify with something greater than themselves that they value. Servant leaders build community to provide a place where people can feel safe and connected with others, but are still allowed to express their won individuality.
These behaviors are influenced by context and culture.
Overview Our team has been immersed in ‘whole .docxgertrudebellgrove
Overview
Our team has been immersed in ‘whole system change’ for the past few years
in Ontario, Canada; California; Australia and New Zealand; and elsewhere. Our main
mode of learning is to go from practice to theory, and then back and forth to obtain
more specific insights about how to lead and participate in transformative change in
schools and school systems.
In this workshop we take the best of these insights from our most recent
publications: Stratosphere, The Professional Capital of Teachers, The Principal,
Freedom to Change, and Coherence and integrate the ideas into a single set of
learnings.
The specific objectives for participants are:
1. To learn to take initiative on what we call 'Freedom to Change’.
2. To Understand and be able to use the ‘Coherence Framework’.
3. To analyze your current situation and to identify action strategies fro making
improvements.
4. Overall to gain insights into ‘leadership in a digital age’.
We have organized this session around six modules:
Module I Freedom From Change 1-4
Module II Focusing Direction 5-10
Module III Cultivating Collaborative Cultures 11-14
Module IV Deepening Learning 15-22
Module V Securing Accountability 23-30
Module VI Freedom To Change 31-32
References 33
Please feel free to reproduce and use the
material in this booklet with your staff and others.
2015
Freedom From Change
1
Shifting to
the Right Drivers
Right Wrong
§ Capacity building
§ Collaborative work
§ Pedagogy
§ Systemness
§ Accountability
§ Individual teacher and
leadership quality
§ Technology
§ Fragmented strategies
Freedom:
If you could make one
change in your school or
system what would it be?
What obstacles stand in
your way?
What would you change? What are the obstacles?
Trio Talk:
§ Meet up with two colleagues.
§ Share your choice and rationale.
§ What were the similarities and differences in the choices?
Module 1
2
The Concepts of Freedom § Freedom to is getting rid of the constraints.
§ Freedom from is figuring
out what to do when you
become more liberated.
Seeking Coherence § Within your table read the seven quotes from Coherence and circle
the one you like the best.
§ Go around the table and see who selected which quotes.
§ As a group discuss what ‘coherence’ means.
Coherence: The Right Drivers in Action for Schools, Districts, and Systems
Fullan, M., & Quinn, J. ( 2015). Corwin & Ontario Principals’ Council.
# Quote
1. There is only one way to achieve greater coherence, and that is through purposeful action and interaction,
working on capacity, clarity, precision of practice, transparency, monitoring of progress, and continuous
correction. All of this requires the right mixture of “pressure and support”: the press for progress within
supportive and focused cultures. p. 2
2. Coher ...
Foundations of individual and group behaviour
Motivation
Motivation theories
Motivational techniques
Job satisfaction
Job enrichment
Leadership
Types and theories of leadership
Communication
Process of communication
Barrier in communication
Effective communication
Communication and IT.
Introduction to the 4 Cs. Learn about the "4Cs" for 21st Century Learning: critical thinking, communication, collaboration, and creativity. Here is how online learning can facilitate the 4Cs of education.
Communication. An online learning environment requires students to communicate effectively and clearly. ...
Critical Thinking. Exploring ways to stimulate critical thinking, specifically in an online environment, is valuable. ...
Creativity. ...
Collaboration.
Entering Mentoring Part 1 Communication at CalTechSteve Lee
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
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The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
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Effective interpersonal communication in organizations(unit 3)
1. Effective interpersonal communication in organizations
Interpersonal communication is the process of transacting meaning between
individuals – interpersonal communication is fundamental to obtaining
employment, succeeding on the job, and being an effective colleague,
subordinate or manager. Interpersonal communication is a vital part of
innovation. We will use K when we
i. Interview for a job
ii. Learn about specific duties.
iii. Operate on a day to day basis.
iv. Lead and manage others.
v. Go to company sponsored special events.
vi. Participate in the mentoring.
vii. Sell.
viii. Take part in numerous specialized issues and events.
ix. Eat our meals, or enjoy social events with colleagues.
2. Task Orientation
Though K in organization is similar to our everyday friendships, but two task-oriented
characteristics differentiate it.
i. Organizations are goal-oriented, with their chief concern being output. In
other words, we are hired to accomplish something and assist in achieving
specific and general goals. Organizations are purposeful and the
expectations are that employees will work toward common goal.
ii. Organization require a co-orientation behavior, which involves the
elicitation of behavioral coordination among communications for the
accomplishment of commonly recognized goals.
3. K can be explained through a componential, situational and developmental
definition.
a) Componential: - It consists of several components like
1. A process involving.
2. Both purposive and expressive messages.
3. Composed of multiunit and
4. Multilevel signals.
5. Depend on the context for their meanings.
6. Interpreted by the interactants.
b) Situational: - The interdependence created by a dyad is the most obvious
characteristics of K. Organizations establish these interpenetrative and
interlocking relationships to coordinate work.
c) Developmental: - Many relationships evolve work related interdependence
to genuine friendships. This developmental perspective focuses on
interpersonal communications in organizations as it progress from first
introductions on to the numerous paths and dyad may travel.
4. Differences in Perspectives: -
Types of information: -
Information theory.
Information technology.
Human information processing.
How Human process Information: -
Rational Models.
Limited capacity models
Expert Models.
Cybernetic Model.
Interpersonal Communication Effectiveness: -
Requires a repertoire of skills with which we perform the appropriate acts in
response to the situation.
To be effective, the performance we present must be consistent with the image
desired in the interpersonal encounter.
Convey willingness to learn as well as the ability to contribute.
Learn to understand and adapt to the demands of the situation will make us more
effective.
Two models –
The interactive Management Model.
The Humanistic Model.
5. The interactive Management Model
Confidence
Immediacy
Interaction Management
Expressiveness
Other – Orientation
The Humanistic Model
Openness
Empathy
Supportiveness
Positiveness
Equality
6. Specific applications: -
You will be judged competent as a communicator if your behaviors are
appropriate, which is demonstrated by doing the right thing at the right time.
Research indicates that how communicate impacts on our leadership and
interpersonal effectiveness.
• Social Styles: - It is defines as patterns of behavior that others can observe
and respond to. It reflects the pervasive communication patterns we have
become comfortable with and use habitually. Certain styles are perceived as
being more favorable than others in certain situations. Social styles training is
based on the values of accepting the differences in others and willingness to
adapt them. There are 3 basic issues underlying the social styles concept.
Assertiveness
Responsiveness
Appropriateness
Assertiveness – is our willingness to ask or tell and influenced or be
influenced by others.
Responsiveness – is how much we emote or control our feelings.
7. These two behaviors interact to forms 4 styles. They are
1. Driver – Drivers prefer to take charge, complete tasks and solve problems
These individuals are high in assertiveness and low in responsiveness.
Communication styles tend toward moving quickly, speaking faster, using
direct eye contact and trying to control others.
Positive attributes include being practical, independent, decisive and efficient.
When overused drivers become pushy, dominating, hard and tough.
2. Analytic –
Are non-assertive and nonresponsive.
They are thinkers and technical specialists.
Communication styles tend towards slower speaking, fewer statements and
the use of facts and data.
Habitually, analytics are cautious and make a maximum effort to organize.
Positive attributes include being industrious, orderly and exacting.
When over used analytics can be critical, picky, moralistic and indecisive
8. 3. Expressive –
Are assertive and responsive
Are intuitive and social recognition specialists.
Communication styles tends toward faster speaking more statements and
feeling, and animated with direct eye contact.
They are expressive, try to involve everyone, worry about the future and are
impulsive.
Positive attributes include being ambitious, enthusiastic, dramatic and friendly.
When over used, can become manipulative, undisciplined, reactive and
egotistical.
4. Amiables –
Are nonassertive and responsive.
Are relationship specialists.
Communication tends toward slower speaking, focus on people, fewer
statements, and use of stories and opinions.
They tend to be unhurried and relate to others and search for cooperation.
Positive attributes include being supportive, respectable, dependable and
willing.
When overused can become conforming, pliable, dependent and uasure.
9. Conflict Management
Whenever two individuals opine is different ways, a conflict arises. IT is
nothing but a fight either between two individuals or amount group
members. No two individuals can think alike and there are definitely
differences in their thought process as well as their understanding.
Disagreement among individuals leads to conflicts and fights. Conflict arises
whenever individuals have different values, opinions, needs, interests and are
unable to find a middle way.
Whenever organization is concerned, management of conflict is vital. In an
organization conflict is occurred on various forms, like
a) Substantive or realistic, conflicts –
It occurs over the allocation of resources, job assignments, work processes,
change or the distribution of rewards. These conflicts occur over
disagreements about tasks (what), processes (how), allocation of resources
(with what), goals (why), or power (who).
b) Functional or constructive conflicts –
Are vital to an organization. The task related confrontations help
organizations become more creative. Conflicts bring hidden problems to the
surface and allow individuals and group members to focus on the important
issues.