This document is a lesson on videoconferencing from an English course for intermediate learners. It covers troubleshooting issues like poor video or audio quality and sharing information over videoconference. Exercises include dialogue practice about troubleshooting a videoconference call with issues like dropped audio. Students also discuss pros and cons of videoconferencing and ways to share information during a call, like sending presentation files or images by email.

1. © 2015 SkimaTalk, Inc.
SkimaTalk Official Course
Business English for Intermediate Learners
Lesson 6 : Videoconferencing

2. 2
Today’s Topics
1. Troubleshooting
2. Sharing Information

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Exercise 1: Dialogue Practice
Dialogue: Troubleshooting a Videoconference
A Hi, Ted? I can’t see you on my monitor…
B
Oh, OK. I’ll turn on my webcam. [pause] How is the video
quality?
A It’s pretty good. Can you hear me clearly?
B Actually, you are dropping out a bit.
A OK, I’ll check my Wi-Fi connection. [pause] How about now?
B I can hear you much better now. Thanks.
Read the dialogue with your teacher. Student: A / Teacher: B

4. 4
Change the words in [brackets]
and read each sentence.
Practice
1 How is the [audio quality]?
2 Can you [see me clearly]?
3 I’ll check [the video settings].
Pronounce the phrases.
Useful Phrases
1 How is the ~ ?
2 Can you ~ ?
3 I’ll check ~
Exercise 2: Phrase Practice

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Exercise 3: Discussion
Ask and answer questions about today’s topic.
• What are the pros and cons of videoconferencing?
• What are some of the technical problems that can occur
during a videoconference?

6. 6
Today’s Topics
1. Troubleshooting
2. Sharing Information

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Exercise 4: Dialogue Practice
Dialogue: Sharing Information During a Videoconference
Read the dialogue with your teacher. Student: A / Teacher: B
A I’m going to share my screen with you during the presentation.
B Before you start, can you send us a copy of your presentation file?
A OK. I’ll email you the file right now.
B Thank you. And can you also send us the new product images?
A Absolutely. I’ll send them as email attachments.
B Thank you very much. We’re looking forward to your presentation.

8. 8
Change the words in [brackets]
and read each sentence.
Practice
1
I’m going to share [a document with
you].
2
I’ll email you [a link to our product
page].
3
I’ll send [the contract] as an email
attachment.
Pronounce the phrases.
Useful Phrases
1 I’m going to share ~
2 I’ll email you ~
3 I’ll send ~ as an email attachment.
Exercise 5: Phrase Practice

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Exercise 6: Discussion
Ask and answer questions about today’s topic.
• What are some different ways to share information over the
internet?
• Which communication method do you prefer: email, telephone,
or videoconference? Why?

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End of Lesson
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