Infosys' attrition rate has climbed again according to a report. Attrition refers to the gradual reduction in workforce size due to retirement or resignation. High attrition rates can negatively impact companies through loss of productivity, increased costs of recruitment and training, and loss of revenue. In 2006, Infosys' attrition rate was 12.9% compared to industry averages of 22-24%. To address attrition, Infosys has implemented measures like compensation increases, employee stock purchase plans, improved work-life balance policies, and increased learning and development opportunities. However, experts say it can take time for attrition rates to normalize even as Infosys takes corrective actions and new CEO Vishal Sikka's

1. Infosys “attrition rate climbs
up again”
Prepared by:-
Pallav

2. Introduction
• Infosys is a global leader in consulting, technology, outsourcing and next-
generation services.The experience gives our clients a distinct advantage. In
addition to helping them manage their business, we power their transformation
to a smarter organization as well. This allows them to focus on their core business
priorities.Their expertise spans industries. From helping build lighter and stronger
passenger jets and creating more fuel efficient smart cars, to enabling banks to
provide financial inclusion to the most remote corners of the globe and empower
technology executives with solutions to maximize global agility – Infosys delivers
powerful innovations. And in doing so, Infosys change the way the world works
and lives. At Infosys, it’s more than just innovation that has won them the
confidence of their stakeholders. People believe their responsibilities also extend
beyond the boundaries of business. The Infosys Foundation provides assistance
to some of the most depressed sectors of the communities in which they work.
The Infosys Science Foundation awards the Infosys Prize to some of the most
important research of their times in the sciences and the humanities. An
entrepreneurial adventure that began with seven engineers and US$250, Infosys
is now a publicly traded company driven by 169,000+ relentless innovators and
revenues of more than $8.64 billion

3. What is attrition?
• Attrition may refer to the gradual reduction of the size of a workforce
by not replacing personnel lost through retirement or resignation

4. IMPACT ON COMPANIES
 Loss of productivity
 High cost of recruitment
 High cost of training
 Wastage of precious time on training & selection process
 Affects the budget of a company
 Loss in revenue

5. ATTRITION RATES IN IT INDUSTRY
YEAR ATTRITION RATE(%)
2001 15-20
2002 15-20
2003 14
2004 12.5
2005 10
2006 22
COMPANY
ATTRITION RATE(%)
(2006)
SATYAM 19.1
SASKEN 19
SAPIENT 18
DR. REDDY 16
AGILENT 15
NIIT 15
HCL COMNET 13.89
WIPRO 13
INFOSYS 12.9
MINDTREE 12
CSC 12
TCS 10
COUNTRY ATTRITION RATE(%)
US 42
AUSTRALIA 29
EUROPE 24
INDIA 22
GLOBAL AVERAGE 24

6. Core problem & issue
• Lack of clear career growth
• Work Culture
• Superior’ s Attitude
• Lack of employee engagement programs
• Skewed appraisal process
• Trainees are not being aligned properly according to their trained
technologies which results in lack of motivation

7. Measures taken to reduce attrition
COMPENSATION & REWARDS
o USE OF ESOP(TAX FREE)
o EMPLOYEE STOCK PURCHASE PLAN(ESPP) & RESTRICTED STOCK UNITS(RSU)
WORK-LIFE BALANCE
• FEELING OF WELL- BEING
• CLUB MEMBERSHIP
• TRANSPORTATION FACILITY
• FLEXI-TIMINGS
• TELECOMMUNICATING
• DAY-OFF ON EMPLOYEE’S BIRTHDAY OR ANNIVERSARY
• EDUCATION LOANS FOR CHILDREN

8. LEARNING AND GROWTH
CII-EXIM AWARD FOR BUSINESS EXCELLENCE
– CARING & DEVELOPMENT OF PEOPLE
GLOBAL FOUNDATION SCHOOL
• – EXCELLENCE IN PRACTICE AWARD

9. Measure taken to reduce attrition rate
• they have done quarterly promotions. In fact, this quarter they have
promoted 7,500 people. Promotion is a reflection of growth. Our growth
created opportunities for our people to go up in the career track,"said
Pravin Rao, COO, Infosys. .
• Since July last, the company has also given two wage hikes ,
• Apart from these, the company was in the midst of several other
employee-retention measures, including
• restructuring the variable pay programme,
• stepping up promotions,
• ramping up of certification
• training programmes and
• a fast-track process for employees.

10. Is attrition rate up again
• Experts said though much has been said about high attrition rate, the
management has been taking corrective measures to solve the
problem. "It is important to remember that there is no magic wand to
solve issues and it can take two-three quarters before this can be
normalised," said Sanchit Gogia, chief analyst & CEO.
• Many feel the high attrition rate might come down after Vishal Sikka,
who is a brand in himself, has joined the company. "There is a
renewed interest and confidence in Infosys now. Young people look
up to Sikka with a great hope said an HR expert

11. THANK YOU