SlideShare a Scribd company logo
Attrition in HCL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
HCL: A Snapshot  Employees 60,000 Financials* HCL Technologies Global Market Focus HCL Infosystems Indian Market Focus Hardware, System Integration, Networking Solutions,  Managed ISP Services,  Homeland Security  & ICT Distribution Business Lines Industry sectors Product Engineering & R&D, Enterprise & Custom Applications, Enterprise Transformation Services Infrastructure Management,  & BPO Services  Manufacturing & Life sciences, Aerospace & Defense, Energy and Utilities, Government, Financial Services, Telecom, Media & Entertainment and Retail & Consumer Total Revenues -  $  5  Bn EBITDA -  $ 550  Mn www.hclbpo.net Operations spanning 23 countries Global Presence USA, UK, Poland, Singapore and India  Delivery Facilities Offices in 170 cities, 500 service centres reaching 4,000 towns India Presence 83,000 outlets in over 9,000 towns Distribution Network
HCL BPO: Technology Network www.hclbpo.net
Attrition
What is Attrition ? ,[object Object],[object Object],Attrition Rate ,[object Object],[object Object],[object Object],[object Object]
Attrition Rate Of Different IT Majors In India. Corrystone collated these figures from these IT-ITES companies’ official reports ending Dec, 2009. http://www.techgoss.com/Story/2270S14-IT--amp--BPO-attrition-rates.aspx
HCL Quarterly Attrition Report For 2010 ,[object Object],[object Object],[object Object],[object Object],[object Object],http://www.allbusiness.com/labor-employment/compensation-benefits-wages-salaries/14715948-1.html
General Effects Of Attrition ,[object Object],[object Object],Reason For Attrition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Need For The Study ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cont…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cont…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OBJECTIVES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Research Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Data Collection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cont…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of the study ,[object Object],[object Object],[object Object],[object Object],[object Object]
Employee Satisfaction Survey
Cont ….
Cont ….
Cont ….
Cont ….
27%  of the employees are in the range of dissatisfaction which may lead to attrition 15%  of the employees comment neutral which shows they may or may not be satisfied  58%  of the employees are satisfied A deeper look needs to be given  on the  27%  and necessary  steps needs to be taken to reduce the attrition in near future
 
13%  of Employees are dissatisfied with regards to  Career development 11%  of Employees are dissatisfied with regards to  Recognition and Rewards Top contributor Second contributor
Findings and conclusion ,[object Object]

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Attrition in HCL

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  • 3. HCL: A Snapshot Employees 60,000 Financials* HCL Technologies Global Market Focus HCL Infosystems Indian Market Focus Hardware, System Integration, Networking Solutions, Managed ISP Services, Homeland Security & ICT Distribution Business Lines Industry sectors Product Engineering & R&D, Enterprise & Custom Applications, Enterprise Transformation Services Infrastructure Management, & BPO Services Manufacturing & Life sciences, Aerospace & Defense, Energy and Utilities, Government, Financial Services, Telecom, Media & Entertainment and Retail & Consumer Total Revenues - $ 5 Bn EBITDA - $ 550 Mn www.hclbpo.net Operations spanning 23 countries Global Presence USA, UK, Poland, Singapore and India Delivery Facilities Offices in 170 cities, 500 service centres reaching 4,000 towns India Presence 83,000 outlets in over 9,000 towns Distribution Network
  • 4. HCL BPO: Technology Network www.hclbpo.net
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  • 7. Attrition Rate Of Different IT Majors In India. Corrystone collated these figures from these IT-ITES companies’ official reports ending Dec, 2009. http://www.techgoss.com/Story/2270S14-IT--amp--BPO-attrition-rates.aspx
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  • 23. 27% of the employees are in the range of dissatisfaction which may lead to attrition 15% of the employees comment neutral which shows they may or may not be satisfied 58% of the employees are satisfied A deeper look needs to be given on the 27% and necessary steps needs to be taken to reduce the attrition in near future
  • 24.  
  • 25. 13% of Employees are dissatisfied with regards to Career development 11% of Employees are dissatisfied with regards to Recognition and Rewards Top contributor Second contributor
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