The Life Insurance Corporation of India (LIC) was established in 1956 and nationalized the life insurance business. LIC aims to provide affordable life insurance, mobilize savings, invest funds for policyholders and the nation, act with maximum efficiency and protect policyholders' interests. LIC provides extensive training to its agents and employees to develop skills and knowledge through in-house and external programs. It also has promotion policies and rules regarding employee conduct and discipline.

2. • IN 1956, THE LIFE INSURANCE BUSINESS OF ALL COMPANIES WAS NATIONALIZED
AND A SINGLE MONOLITHIC ORGANIZATION, THE LIFE INSURANCE
CORPORATION OF INDIA (LIC), WAS SET UP. TODAY, LIFE INSURANCE IS ALMOST
ENTIRELY IN THE HANDS OF THE LIC. THE POST AND TELEGRAPH DEPARTMENT
CONDUCT SOME BUSINESS IN THIS AREA FOR ITS EMPLOYEES, BUT THE VOLUME
OF THAT BUSINESS IN RELATION TO THAT OF LIC, IS NEGLIGIBLE AND
DECLINING.

3. THE OBJECTIVES OF THE LIC ARE TO:
• Spread life insurance and provide life insurance protection to the masses at reasonable
cost.
• Mobilize peoples' saving through insurance-linked savings schemes.
• Invest the funds to serve the best interests of both the policy holders and the nation.
• Conduct business with maximum economy, always remembering that the money belongs
to the policy holders
.

4. THE OBJECTIVES OF THE LIC ARE TO (CONT.)
• act as trustees of the policy holders and protect their individual and collective
interests.
• Innovate and adapt to meet the changing life insurance needs of the community.
• Involve all the people working in the corporation to ensure efficient and
courteous service to the insured public.
• Promote amongst all agents and employees of the corporation a sense of pride
and job satisfaction through dedicated service to achieve the corporate objective

5. Managing People To Succeed In Today’s Highly Competitive Global Environment Is
Important. They Offer The Key Ingredients For Making Human Resources An Active
Contributor For Their Organizational Success.
The areas which their virtual university focuses on are:
• HR practices
• organizational behaviors
• people management
• performance management
• recruitment and retention
• training and development

6. • HR PRACTICES
these have a continuing and significant influence on employment productivity.
And look at the best practices in the industry to cope with an increasing number
of employees encountering new working environments, cultures, restructuring
and the pervasive and often deleterious effects of technology.
• ORGANIZATIONAL BEHAVIOR
takes a micro-view on emphasizing behavior in organization of individuals and
small groups. Individual behavior includes perception, values, learning,
motivation, personality, while group behavior includes group dynamics,
communication, power and politics.
• PEOPLE MANAGEMENT
all about the skill in getting diverse workforces to work together towards
achieving organizational goals and objectives.

7. • PERFORMANCE MANAGEMENT
future-oriented continuous process to which managers and employees need to devote
time, all the time. It encompasses performance appraisal, self-assessment, reward
systems and total quality management.
• RECRUITMENT & RETENTION
the key area of focus here is getting the right person for the job. This has an important
part in achieving strategic goals and has an impact on employment stability and
turnover.
• TRAINING AND DEVELOPMENT
provides an insight into the how's and whys of training, right from an employee's
induction to his exit in an organization

8. HRD IN LIC
• The human resource development plays a very important role in every public/private
organization. It enhances the performance of the employee of every organization i.E., Public as
well as private sector. It maintains the competitive environment and prepares the employee for
better work. In the life insurance corporation of India the training imparted through various
programs to upgrade the skill and knowledge of employee. It has prepared the employee for
alternate growth of the organization.
• Thus, life insurance corporation has a largest chain of field worker and these field workers are the
backbone of lic's business.

9. 1. TRAINING OF FIELD PERSONALS IN LIC INDIA
Life insurance corporation provides the special training to their personals. The focus of F.P.T is to
develop the professionalism in the field of personnel. It focuses to prepare the field personnel to
compete in the market. It develops skills in personnel according the need of insurance market. The
corporation has their own training center. The corporation has zonal training center and sales
training center where some special officer posts as faculty, who provides the training and update
them as per the demand of the market. It also updates the field personnel about the market change
and present scenario of life business. There are two types of training program in life insurance
corporation of India.

10. • In-house training center
The corporation conducts in-house training program all over the country. The corporation conducts the program at their in-
house training center. Corporation has, zonal training center (ZTC), divisional training center (DTC), sales training center
(STC), and agent training center (ATC).
• External training centers
The corporation also provides the training to their personnel outside of the corporation. The corporation collaborated with
the following institution for the training. It attached with the following institutes in their training program as external
training centers. During the year 2012-13 following institutes conducted the training for corporation’s personnel's.
1. Indian Institute Of Management, Lucknow.
2. Management Development Institute, Gurgaon.
3. IAIFM
4. L I Global Services (Limra)
5. IIST, Pune
6. TMI Group
7. DATA Comp
8. Insurance Guru

11. Training For Administrative Human Resources
The life insurance corporation of India also provides the training their employees
who worked as administrative officers. The training of these employees is very
important to maintain the healthy environment in the corporation. The corporation
has also conducted one year eradicates escalation program in the collaboration of
IIM, Ahmedabad. In the year 2012-13 fifteen officers successfully completed
program. The corporation is conducting a training program on 'business leadership
for senior divisional manager with the collaboration of ISB' Hyderabad. the
corporation is providing the better training in house as well as external. It is
collaborating with the best institute of repute in India for training of their
administrative and field personals.

12. PROMOTION POLOCIES IN LIFE INSURANCE
COMPANIES
Promotions of the employees are done on the various classes, which are as follows
• Class 1: this class comprises of officials at the highest ranks in the organization.
Class 1 includes the chairman, the managing directors, the executive directors,
the zonal managers, seniors divisional managers, branch managers or
administrative officers to assistant branch managers or assistant administrative
officers.
• Class 2: this class comprises of development officers. These development
officers have agents under them who work on commission and not on salary. This
class brings in the business for LIC.

13. • Class 3: this class comprises of all the administrative staff. Tyhey are higher-
grade assistants (HGA), assistants, record clerks (RC), cashiers and machine
operators.
• Class 4: this class comprises of the sub-staff. They are the peons, watchmen,
sweepers, drivers, etc.

14. POLICICES REGARDING EMPLOYEE CONDUCT AND
DISCIPLINE
Given Here Below Are Some Rules And Regulation Regarding Employee Conduct
And Discipline.
• OBLIGATION TO MAINTAIN SECRECY - an employee should not communicate directly
or indirectly and official documents or information to any employee or other person to
whom he is not authorized to communicate.
• PARTICIPATION IN DEMONSTRATION - an officer of LIC is expected not to participate
in any kind of demonstration, resort nor abet to any kind of a strike.
• PRIVATE TRADING - employees of LIC are not allowed to engage directly or indirectly in
any kind of trade or business. They are not allowed to be involved in the promotion or
management of any other company registered under the Indian companies act

15. • PARTLY-TIME WORK - no employee is allowed to take any kind of part-time work for a private
or public body.
• ACCEPTANCE OF GIFT - an employee of LIC is not allowed to accept nor permit his wife or
any family member to accept any gift of more than a trifling value.