customer satisfaction service quality success teachers training private sector hyper stores retail sector emotional intelligence economic development organizations hyper store employee engagement job satisfaction organization performance government sector theoretical values social organizational climate challenges emotional competencies mental health education caring profession occupational stress nurses leadership skills management courses process stress complexities imbalances conflicting demands exposed turbulent environment diversity differences culture comparison expectations effective workforce employee retention asset skills human resources knowledge convenience stores training sessions working women stress management banking sector employees management stress service quality models business organized retail grocery stores exchange policy apparel industry industrial employment location poor productivity. work-related stress stressors workforces health rights women empowerment contribution society agriculture rural entrepreneurship rural population growth quality of life green accounting environmental element business concern. corporate social responsibility social entrepreneurship social capital societal problems strategies attitude employees e-hrm organized retail customers satisfaction grocery products emotional control interpersonal skills training programme servqual super store. competition regional brands challenging hospitality sector unorganized stores customer relationship management organized stores green movement environmental degradation environmental awareness retail industry flaring customer interaction counterproductive work behavior dissatisfied employees.
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