SlideShare a Scribd company logo
Improving Communication Using Soft Skills and Dialogue Simulations Presenters: Lance Dublin, Dublin Consulting Gerri Donohue and Marjorie Thomas, PRI Lytton Gilliland, Enspire Learning
Lance Dublin  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
John Dewey (1920) / Roger Schank (1999) ,[object Object],[object Object],[object Object],[object Object]
Edgar Dale (1946): Cone
Edgar Dale (1946):Debunked! http://www.willatworklearning.com/2006/05/people_remember.html
Malcolm Knowles: Andragogy (1970) ,[object Object],[object Object],[object Object],[object Object],[object Object]
David A. Kolb (1975) ,[object Object],“ ... learning is the process whereby knowledge is created through the transformation of experience.”
When is 100%  required ? ,[object Object]
 
Media and Learning “ ... It’s not the media that cause the learning. Rather, it’s how the media are used.” Source:  Ruth Clark, Four Steps to Effective Virtual Classroom Training, The eLearning Developers Journal, May 2005
So, why do simulations work? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Simulation media toolkit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why do simulations work? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why do simulations work? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What’s in a meme? A meme is ... From wikipedia
Aristotle / Confucius Meme I hear and I forget.  I see and I remember.  I do and I understand. Confucius, China's most famous teacher, philosopher, and political theorist, 551-479 BC
Why do simulations work?
Thank you! … Questions?? [email_address] 415-759-1258 www.dublinconsulting.net
Our Company 10,000 physicians plus facilities, dentists and chiropractors 1982
Why do we seek to educate our insureds? ,[object Object],[object Object]
Our Process Claims   Root  Causes
Educational Imperative  ,[object Object],[object Object],[object Object]
Where We Were…
Where We Are…
Miller’s Pyramid
Simulation – making the experience real
Simulation – Experiential Learning Practiced  Skills New  Skills  Safe Environment
 
Simulation – Experiential Learning Practiced  Skills New  Skills  Safe Environment Feedback
Making Learning Fun
Communication Meter
 
Results Was the design easy to follow? N = 5445  April 1, 2009 –  June 30, 2009
Results To what extent do you believe the use of simulated patient encounters was helpful in practicing communication skills with patients? N = 5445  April 1, 2009 –  June 30, 2009
Where We’re Headed…
Use branching simulations… when practice is key ,[object Object],[object Object]
Use branching simulations… when exploration goes beyond simple interactions ,[object Object],[object Object]
Use branching simulations… when feedback allows ,[object Object],[object Object]
Use branching simulations… when consequences must be felt ,[object Object],[object Object]
Use branching simulations… when modeling conversation or exploration of a physical space ,[object Object],[object Object]
An example of modeling a space
Developing Branching Conversation Simulations ,[object Object]
Developing Branching Conversation Simulations ,[object Object]
Developing Branching Conversation Simulations ,[object Object]
Developing Branching Conversation Simulations ,[object Object]
Structure, continued
Developing Branching Conversation Simulations ,[object Object]
Developing Branching Conversation Simulations ,[object Object]
Mr. Tanaka Revisited
Structure Chart  includes prior visits for 52-yr-old male, ED for endoscopy, diagnosis of gastric carcinoma Introduction End Bad News Sim ,[object Object],[object Object],[object Object],[object Object],Assess Comfort Prematurely Break News Answer Questions ,[object Object],[object Object],[object Object],Rush to Reassure ,[object Object],[object Object],[object Object],Anger/Sorrow ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Impact ,[object Object],[object Object],[object Object],[object Object],Offer Support ,[object Object],[object Object],[object Object]
Q&A ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

Viewers also liked

Kritsonis improving leadership
Kritsonis   improving leadershipKritsonis   improving leadership
Kritsonis improving leadership
guest2b32b2e
 
Improving leadership skills
Improving leadership skillsImproving leadership skills
Improving leadership skills
donald14
 
Leadership Skills Course
Leadership Skills CourseLeadership Skills Course
Leadership Skills Course
Ahmed Zeen EL Abeden
 
Leadership skills
Leadership skillsLeadership skills
Leadership skills
Anjali Narayan
 
Basic leadership-skills
Basic leadership-skillsBasic leadership-skills
Basic leadership-skills
Richard Fleming
 
Leadership Training | Leadership Skills | Effective Leadership
Leadership Training | Leadership Skills | Effective LeadershipLeadership Training | Leadership Skills | Effective Leadership
Leadership Training | Leadership Skills | Effective Leadership
Leadership Development | Leadership Courses | Leadership Training & Coaching Karandikar
 
Leadership skills & competencies ppt
Leadership skills & competencies pptLeadership skills & competencies ppt
Leadership skills & competencies ppt
Neena Reddy
 
Leadership skills
Leadership skillsLeadership skills
Leadership skills
Imprint Training Center
 
Effective Leadership
Effective LeadershipEffective Leadership
Effective Leadership
Arlan Villanueva
 
Leadership Styles with Examples
Leadership Styles with ExamplesLeadership Styles with Examples
Leadership Styles with Examples
chintu83
 
LEADERSHIP
LEADERSHIPLEADERSHIP
LEADERSHIP
LITTLE FISH
 
Leadership Games and Activities
Leadership Games and ActivitiesLeadership Games and Activities
Leadership Games and Activities
Lacey
 
Presentation on leadership
Presentation on leadershipPresentation on leadership
Presentation on leadership
sd college
 

Viewers also liked (13)

Kritsonis improving leadership
Kritsonis   improving leadershipKritsonis   improving leadership
Kritsonis improving leadership
 
Improving leadership skills
Improving leadership skillsImproving leadership skills
Improving leadership skills
 
Leadership Skills Course
Leadership Skills CourseLeadership Skills Course
Leadership Skills Course
 
Leadership skills
Leadership skillsLeadership skills
Leadership skills
 
Basic leadership-skills
Basic leadership-skillsBasic leadership-skills
Basic leadership-skills
 
Leadership Training | Leadership Skills | Effective Leadership
Leadership Training | Leadership Skills | Effective LeadershipLeadership Training | Leadership Skills | Effective Leadership
Leadership Training | Leadership Skills | Effective Leadership
 
Leadership skills & competencies ppt
Leadership skills & competencies pptLeadership skills & competencies ppt
Leadership skills & competencies ppt
 
Leadership skills
Leadership skillsLeadership skills
Leadership skills
 
Effective Leadership
Effective LeadershipEffective Leadership
Effective Leadership
 
Leadership Styles with Examples
Leadership Styles with ExamplesLeadership Styles with Examples
Leadership Styles with Examples
 
LEADERSHIP
LEADERSHIPLEADERSHIP
LEADERSHIP
 
Leadership Games and Activities
Leadership Games and ActivitiesLeadership Games and Activities
Leadership Games and Activities
 
Presentation on leadership
Presentation on leadershipPresentation on leadership
Presentation on leadership
 

Similar to Improving Communications With Soft Skill And Dialogue Simulations

Personal Application Assignment
Personal Application AssignmentPersonal Application Assignment
Personal Application Assignment
Rachel Phillips
 
Nhrd pune nov.-ppt
Nhrd pune nov.-pptNhrd pune nov.-ppt
Nhrd pune nov.-ppt
National HRD Network
 
Abstract 2014 inascl final one page paty wasowsky....
Abstract 2014 inascl final one page paty wasowsky....Abstract 2014 inascl final one page paty wasowsky....
Abstract 2014 inascl final one page paty wasowsky....
Universidad Técnica de Manabí
 
Powerful Learning Presentation
Powerful Learning PresentationPowerful Learning Presentation
Powerful Learning Presentation
Sarah Martin
 
20100811 jwv dommel valley group workshop
20100811 jwv dommel valley group workshop20100811 jwv dommel valley group workshop
20100811 jwv dommel valley group workshop
DommelValley
 
PN Reflective Practice CILIP 2013 slideshare
PN Reflective Practice CILIP 2013 slidesharePN Reflective Practice CILIP 2013 slideshare
PN Reflective Practice CILIP 2013 slideshare
Paula Nottingham
 
Presentation Improvizatie.ro 2015
Presentation Improvizatie.ro 2015Presentation Improvizatie.ro 2015
Presentation Improvizatie.ro 2015
Corina Anghel
 
Powerful learning
Powerful learningPowerful learning
Powerful learning
Sarah Martin
 
A Better Way to Design & Build Immersive E Learning
A Better Way to Design & Build Immersive E LearningA Better Way to Design & Build Immersive E Learning
A Better Way to Design & Build Immersive E Learning
narchambeau
 
Demonstration in teaching
Demonstration in teachingDemonstration in teaching
Demonstration in teaching
Ann Rone
 
Exploring Virtual Collaboration: Adapting Tools
Exploring Virtual Collaboration: Adapting ToolsExploring Virtual Collaboration: Adapting Tools
Exploring Virtual Collaboration: Adapting Tools
Innovation Agency
 
Clap lll 4a
Clap lll 4aClap lll 4a
Clap lll 4a
lah32
 
Bridging the Implementation Gap
Bridging the Implementation GapBridging the Implementation Gap
Bridging the Implementation Gap
ptl
 
workshop on critical thinking and creativity
workshop on critical thinking and creativityworkshop on critical thinking and creativity
workshop on critical thinking and creativity
SabaJahan2
 
Theory Of Experiential Learning Fields[1]
Theory Of Experiential Learning Fields[1]Theory Of Experiential Learning Fields[1]
Theory Of Experiential Learning Fields[1]
Vida Williams
 
local_media2051824493329794052.pptx
local_media2051824493329794052.pptxlocal_media2051824493329794052.pptx
local_media2051824493329794052.pptx
EdrianeEnterina1
 
Technology and Assessment Presentation - ISTE 2016
Technology and Assessment Presentation - ISTE 2016Technology and Assessment Presentation - ISTE 2016
Technology and Assessment Presentation - ISTE 2016
Andrew Miller
 
Educ tech lesson 6-10
Educ tech lesson 6-10Educ tech lesson 6-10
Educ tech lesson 6-10
Angel Yuto
 
Participatory Training Methods By Dr Subin Mohan
Participatory Training Methods By Dr Subin MohanParticipatory Training Methods By Dr Subin Mohan
Participatory Training Methods By Dr Subin Mohan
KVASU
 
Pedagogy of FutureLearn
Pedagogy of FutureLearnPedagogy of FutureLearn
Pedagogy of FutureLearn
Mike Sharples
 

Similar to Improving Communications With Soft Skill And Dialogue Simulations (20)

Personal Application Assignment
Personal Application AssignmentPersonal Application Assignment
Personal Application Assignment
 
Nhrd pune nov.-ppt
Nhrd pune nov.-pptNhrd pune nov.-ppt
Nhrd pune nov.-ppt
 
Abstract 2014 inascl final one page paty wasowsky....
Abstract 2014 inascl final one page paty wasowsky....Abstract 2014 inascl final one page paty wasowsky....
Abstract 2014 inascl final one page paty wasowsky....
 
Powerful Learning Presentation
Powerful Learning PresentationPowerful Learning Presentation
Powerful Learning Presentation
 
20100811 jwv dommel valley group workshop
20100811 jwv dommel valley group workshop20100811 jwv dommel valley group workshop
20100811 jwv dommel valley group workshop
 
PN Reflective Practice CILIP 2013 slideshare
PN Reflective Practice CILIP 2013 slidesharePN Reflective Practice CILIP 2013 slideshare
PN Reflective Practice CILIP 2013 slideshare
 
Presentation Improvizatie.ro 2015
Presentation Improvizatie.ro 2015Presentation Improvizatie.ro 2015
Presentation Improvizatie.ro 2015
 
Powerful learning
Powerful learningPowerful learning
Powerful learning
 
A Better Way to Design & Build Immersive E Learning
A Better Way to Design & Build Immersive E LearningA Better Way to Design & Build Immersive E Learning
A Better Way to Design & Build Immersive E Learning
 
Demonstration in teaching
Demonstration in teachingDemonstration in teaching
Demonstration in teaching
 
Exploring Virtual Collaboration: Adapting Tools
Exploring Virtual Collaboration: Adapting ToolsExploring Virtual Collaboration: Adapting Tools
Exploring Virtual Collaboration: Adapting Tools
 
Clap lll 4a
Clap lll 4aClap lll 4a
Clap lll 4a
 
Bridging the Implementation Gap
Bridging the Implementation GapBridging the Implementation Gap
Bridging the Implementation Gap
 
workshop on critical thinking and creativity
workshop on critical thinking and creativityworkshop on critical thinking and creativity
workshop on critical thinking and creativity
 
Theory Of Experiential Learning Fields[1]
Theory Of Experiential Learning Fields[1]Theory Of Experiential Learning Fields[1]
Theory Of Experiential Learning Fields[1]
 
local_media2051824493329794052.pptx
local_media2051824493329794052.pptxlocal_media2051824493329794052.pptx
local_media2051824493329794052.pptx
 
Technology and Assessment Presentation - ISTE 2016
Technology and Assessment Presentation - ISTE 2016Technology and Assessment Presentation - ISTE 2016
Technology and Assessment Presentation - ISTE 2016
 
Educ tech lesson 6-10
Educ tech lesson 6-10Educ tech lesson 6-10
Educ tech lesson 6-10
 
Participatory Training Methods By Dr Subin Mohan
Participatory Training Methods By Dr Subin MohanParticipatory Training Methods By Dr Subin Mohan
Participatory Training Methods By Dr Subin Mohan
 
Pedagogy of FutureLearn
Pedagogy of FutureLearnPedagogy of FutureLearn
Pedagogy of FutureLearn
 

More from Enspire Learning

Focus on Leadership Development: Simulation-Based Learning at Canon USA
Focus on Leadership Development: Simulation-Based Learning at Canon USAFocus on Leadership Development: Simulation-Based Learning at Canon USA
Focus on Leadership Development: Simulation-Based Learning at Canon USA
Enspire Learning
 
Developing Legendary Leaders, Southwest Style
Developing Legendary Leaders, Southwest StyleDeveloping Legendary Leaders, Southwest Style
Developing Legendary Leaders, Southwest Style
Enspire Learning
 
How Simulations Can Change the Future of Learning
How Simulations Can Change the Future of LearningHow Simulations Can Change the Future of Learning
How Simulations Can Change the Future of Learning
Enspire Learning
 
7 Gamification Techniques to Enliven Your E-learning
7 Gamification Techniques to Enliven Your E-learning7 Gamification Techniques to Enliven Your E-learning
7 Gamification Techniques to Enliven Your E-learning
Enspire Learning
 
Mobile Learning: The Low-Hanging Fruit
Mobile Learning: The Low-Hanging FruitMobile Learning: The Low-Hanging Fruit
Mobile Learning: The Low-Hanging Fruit
Enspire Learning
 
Healthier Doctors, Safer Patients
Healthier Doctors, Safer PatientsHealthier Doctors, Safer Patients
Healthier Doctors, Safer Patients
Enspire Learning
 
Teaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG CompaniesTeaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG Companies
Enspire Learning
 
Teaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG CompaniesTeaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG Companies
Enspire Learning
 
Using Simulations for Business Acumen Development
Using Simulations for Business Acumen DevelopmentUsing Simulations for Business Acumen Development
Using Simulations for Business Acumen Development
Enspire Learning
 
Using Simulations for Business Acumen Development
Using Simulations for Business Acumen DevelopmentUsing Simulations for Business Acumen Development
Using Simulations for Business Acumen Development
Enspire Learning
 
Coaching for Workplace Performance
Coaching for Workplace PerformanceCoaching for Workplace Performance
Coaching for Workplace Performance
Enspire Learning
 
Enspire Performance Accelerators
Enspire Performance AcceleratorsEnspire Performance Accelerators
Enspire Performance Accelerators
Enspire Learning
 
Creating the Blended Classroom of the Future - ASTD 2010
Creating the Blended Classroom of the Future - ASTD 2010Creating the Blended Classroom of the Future - ASTD 2010
Creating the Blended Classroom of the Future - ASTD 2010
Enspire Learning
 
Online Medical Education
Online Medical EducationOnline Medical Education
Online Medical Education
Enspire Learning
 
Pick Up The Pace: Creating Quality Rapid E Learning
Pick Up The Pace: Creating Quality Rapid E LearningPick Up The Pace: Creating Quality Rapid E Learning
Pick Up The Pace: Creating Quality Rapid E Learning
Enspire Learning
 
Building Better Learning Games: Leveraging Game Design and User Testing for R...
Building Better Learning Games: Leveraging Game Design and User Testing for R...Building Better Learning Games: Leveraging Game Design and User Testing for R...
Building Better Learning Games: Leveraging Game Design and User Testing for R...
Enspire Learning
 

More from Enspire Learning (16)

Focus on Leadership Development: Simulation-Based Learning at Canon USA
Focus on Leadership Development: Simulation-Based Learning at Canon USAFocus on Leadership Development: Simulation-Based Learning at Canon USA
Focus on Leadership Development: Simulation-Based Learning at Canon USA
 
Developing Legendary Leaders, Southwest Style
Developing Legendary Leaders, Southwest StyleDeveloping Legendary Leaders, Southwest Style
Developing Legendary Leaders, Southwest Style
 
How Simulations Can Change the Future of Learning
How Simulations Can Change the Future of LearningHow Simulations Can Change the Future of Learning
How Simulations Can Change the Future of Learning
 
7 Gamification Techniques to Enliven Your E-learning
7 Gamification Techniques to Enliven Your E-learning7 Gamification Techniques to Enliven Your E-learning
7 Gamification Techniques to Enliven Your E-learning
 
Mobile Learning: The Low-Hanging Fruit
Mobile Learning: The Low-Hanging FruitMobile Learning: The Low-Hanging Fruit
Mobile Learning: The Low-Hanging Fruit
 
Healthier Doctors, Safer Patients
Healthier Doctors, Safer PatientsHealthier Doctors, Safer Patients
Healthier Doctors, Safer Patients
 
Teaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG CompaniesTeaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG Companies
 
Teaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG CompaniesTeaching Business Acumen at CPG Companies
Teaching Business Acumen at CPG Companies
 
Using Simulations for Business Acumen Development
Using Simulations for Business Acumen DevelopmentUsing Simulations for Business Acumen Development
Using Simulations for Business Acumen Development
 
Using Simulations for Business Acumen Development
Using Simulations for Business Acumen DevelopmentUsing Simulations for Business Acumen Development
Using Simulations for Business Acumen Development
 
Coaching for Workplace Performance
Coaching for Workplace PerformanceCoaching for Workplace Performance
Coaching for Workplace Performance
 
Enspire Performance Accelerators
Enspire Performance AcceleratorsEnspire Performance Accelerators
Enspire Performance Accelerators
 
Creating the Blended Classroom of the Future - ASTD 2010
Creating the Blended Classroom of the Future - ASTD 2010Creating the Blended Classroom of the Future - ASTD 2010
Creating the Blended Classroom of the Future - ASTD 2010
 
Online Medical Education
Online Medical EducationOnline Medical Education
Online Medical Education
 
Pick Up The Pace: Creating Quality Rapid E Learning
Pick Up The Pace: Creating Quality Rapid E LearningPick Up The Pace: Creating Quality Rapid E Learning
Pick Up The Pace: Creating Quality Rapid E Learning
 
Building Better Learning Games: Leveraging Game Design and User Testing for R...
Building Better Learning Games: Leveraging Game Design and User Testing for R...Building Better Learning Games: Leveraging Game Design and User Testing for R...
Building Better Learning Games: Leveraging Game Design and User Testing for R...
 

Recently uploaded

MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
Colégio Santa Teresinha
 
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptxA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
thanhdowork
 
BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...
BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...
BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...
Nguyen Thanh Tu Collection
 
Top five deadliest dog breeds in America
Top five deadliest dog breeds in AmericaTop five deadliest dog breeds in America
Top five deadliest dog breeds in America
Bisnar Chase Personal Injury Attorneys
 
Your Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective UpskillingYour Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective Upskilling
Excellence Foundation for South Sudan
 
Advanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docxAdvanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docx
adhitya5119
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
TechSoup
 
World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024
ak6969907
 
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
RitikBhardwaj56
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
heathfieldcps1
 
How to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP ModuleHow to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP Module
Celine George
 
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Dr. Vinod Kumar Kanvaria
 
Life upper-Intermediate B2 Workbook for student
Life upper-Intermediate B2 Workbook for studentLife upper-Intermediate B2 Workbook for student
Life upper-Intermediate B2 Workbook for student
NgcHiNguyn25
 
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdfবাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
eBook.com.bd (প্রয়োজনীয় বাংলা বই)
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
camakaiclarkmusic
 
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptxC1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
mulvey2
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
David Douglas School District
 
PIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf IslamabadPIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf Islamabad
AyyanKhan40
 
The History of Stoke Newington Street Names
The History of Stoke Newington Street NamesThe History of Stoke Newington Street Names
The History of Stoke Newington Street Names
History of Stoke Newington
 
Assessment and Planning in Educational technology.pptx
Assessment and Planning in Educational technology.pptxAssessment and Planning in Educational technology.pptx
Assessment and Planning in Educational technology.pptx
Kavitha Krishnan
 

Recently uploaded (20)

MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
 
A Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptxA Survey of Techniques for Maximizing LLM Performance.pptx
A Survey of Techniques for Maximizing LLM Performance.pptx
 
BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...
BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...
BÀI TẬP BỔ TRỢ TIẾNG ANH 8 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2023-2024 (CÓ FI...
 
Top five deadliest dog breeds in America
Top five deadliest dog breeds in AmericaTop five deadliest dog breeds in America
Top five deadliest dog breeds in America
 
Your Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective UpskillingYour Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective Upskilling
 
Advanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docxAdvanced Java[Extra Concepts, Not Difficult].docx
Advanced Java[Extra Concepts, Not Difficult].docx
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
 
World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024World environment day ppt For 5 June 2024
World environment day ppt For 5 June 2024
 
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
 
How to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP ModuleHow to Add Chatter in the odoo 17 ERP Module
How to Add Chatter in the odoo 17 ERP Module
 
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
 
Life upper-Intermediate B2 Workbook for student
Life upper-Intermediate B2 Workbook for studentLife upper-Intermediate B2 Workbook for student
Life upper-Intermediate B2 Workbook for student
 
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdfবাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
 
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptxC1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
 
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
 
PIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf IslamabadPIMS Job Advertisement 2024.pdf Islamabad
PIMS Job Advertisement 2024.pdf Islamabad
 
The History of Stoke Newington Street Names
The History of Stoke Newington Street NamesThe History of Stoke Newington Street Names
The History of Stoke Newington Street Names
 
Assessment and Planning in Educational technology.pptx
Assessment and Planning in Educational technology.pptxAssessment and Planning in Educational technology.pptx
Assessment and Planning in Educational technology.pptx
 

Improving Communications With Soft Skill And Dialogue Simulations

Editor's Notes

  1. .
  2.    
  3. I was with my 13 year nephew the other evening and he told me about a school situation. He was with some friends and asked their teacher when they would be learning the results of their test. The teacher said “what”/. They asked again when would they hearing about their test results. He said “what” again and then to their puzzlement he smiled and said “that wasn’t a test, that was a learning opportunity!”.   I asked if I could borrow this story because it so resonated with me… Simulation . Simulation is just that…an amazing learning opportunity. In the structure of our program, we put a lot of weight on the learning opportunity and focused far less on consequences, unless there was continued problematic performance. But what is really key and crucial to the learning experience?
  4. So, as I mentioned, we wanted to make learning fun… We borrowed from the principles of game-based learning in our simulation development.