Using Simulations for  Business Acumen Development Nathan Kracklauer Enspire Learning Copyright © Enspire Learning
The Business Problem Good managers are hard to find …  and getting harder Copyright © Enspire Learning Manager Cohort: 40-59 Retiree Cohort: 60-79 Source: United Nations Department of Social Affairs
Strategies for Talent Development Headhunting Promoting/Training Copyright © Enspire Learning
Poll: Headhunting vs. Promoting Which do you think is a better approach for your company or industry? Copyright © Enspire Learning
Headhunting Pros Insight into competition Management experience Industry knowledge (sometimes) Cons Unknown quantities No company tacit knowledge Uncertain loyalty DOESN’T INCREASE THE TALENT POOL    higher costs for everyone Copyright © Enspire Learning
Promoting and Training Cons Ramp-up time and costs Peter Principle Pros Known quantities Industry and company tacit knowledge Loyalty and motivation through promotion carrot INCREASES THE TALENT POOL    lower pricing pressure Copyright © Enspire Learning
What Does A Manager Do All Day?  Coaching Performance management Team management Project management Business plan development Reporting … . Decision-making Copyright © Enspire Learning
Business Acumen The ability to reliably predict the impact of a given business decision on key company financial metrics. Copyright © Enspire Learning
Business Acumen – Who Needs It? Copyright © Enspire Learning
Key Types Of Managerial Decisions Managing changes in business volume Changing utilization of facilities and personnel Increasing and decreasing staffing levels Shifting the cost structure: fixed costs versus variable costs Negotiations with vendors and customers Pricing and discounting Changing terms of payment Investing for growth Purchasing capital goods Implementing new processes Creating new offerings Many, many more… Copyright © Enspire Learning
Business Acumen – How Do You Get It? Learn concepts Practice Practice Practice Copyright © Enspire Learning
Poll: Learning Needs of New Managers What do you think are the most important learning needs of new managers? Copyright © Enspire Learning
Learning Needs Of New Managers Flexible scheduling Self-paced learning Application-oriented learning Access to expertise Informal and social learning Copyright © Enspire Learning
Learning Financial Concepts Flexible scheduling Self-paced learning Application-oriented learning E-Learning Copyright © Enspire Learning
Practicing Business Acumen – Decisions  Application-oriented learning Access to expertise Informal and social learning Facilitated team-based simulations Copyright © Enspire Learning A game is a series of interesting decisions. --  Sid Meier, Creator of “Civilization”
Applied Business Acumen Simulation Run a virtual company Compete with other companies Make business decisions in operations, sales, research, and finance Review results in terms of realistic financial statements Copyright © Enspire Learning
Access to Expertise Facilitated debriefs with an instructor Review key financial concepts Analyze simulation decisions using financial toolkit Relate simulation decisions to real-world decisions on-the-job Copyright © Enspire Learning
Informal and Social Learning Best practice: cross-functional 3-4 person teams jointly run a virtual company Copyright © Enspire Learning
Business Challenge Copyright © Enspire Learning
Scalability Through Web-Based Delivery Copyright © Enspire Learning Classroom Delivery Virtual Delivery Play takes place over one day, including introduction and debriefs. Turns of the simulation advance every 15 minutes. Play takes place over 3-4 weeks. Introduction and debriefs take place through virtual meeting software. Turns advance daily. Teams meet in daily phone conferences to make decisions. 8am – 10am Introduction  10am – 11am Turns 1–4 11am – 11:30am Debrief 1 11:30am – 12:30pm Turns 5–8 12:30pm – 2:30pm Debrief 2/Lunch 2:30pm – 3:30pm Turns 9–12 3:30pm – 5pm Final Debrief Day 1 Introduction  Days 2–5 Turns 1–4 Day 6  Online Debrief 1 Days 7–10 Turns 5–8 Day 11 Online Debrief 2 Days 12–15 Turns 9–12 Day 16 Final Debrief
Wrap-Up The coming management deficit To manage is to decide Business acumen: understanding financial implications of decisions Learning needs of new managers Simulations: practicing decision-making Scalable delivery of simulation-based training through web-delivery Copyright © Enspire Learning
Questions and Answers Copyright © Enspire Learning Nathan Kracklauer Enspire Learning [email_address] Presentation slides and a recording will be available at  http://www.enspire.com/thought-leadership/webinars/business-acumen-simulations For more information on Business Challenge, contact us at sales@enspire.com.

Using Simulations for Business Acumen Development

  • 1.
    Using Simulations for Business Acumen Development Nathan Kracklauer Enspire Learning Copyright © Enspire Learning
  • 2.
    The Business ProblemGood managers are hard to find … and getting harder Copyright © Enspire Learning Manager Cohort: 40-59 Retiree Cohort: 60-79 Source: United Nations Department of Social Affairs
  • 3.
    Strategies for TalentDevelopment Headhunting Promoting/Training Copyright © Enspire Learning
  • 4.
    Poll: Headhunting vs.Promoting Which do you think is a better approach for your company or industry? Copyright © Enspire Learning
  • 5.
    Headhunting Pros Insightinto competition Management experience Industry knowledge (sometimes) Cons Unknown quantities No company tacit knowledge Uncertain loyalty DOESN’T INCREASE THE TALENT POOL  higher costs for everyone Copyright © Enspire Learning
  • 6.
    Promoting and TrainingCons Ramp-up time and costs Peter Principle Pros Known quantities Industry and company tacit knowledge Loyalty and motivation through promotion carrot INCREASES THE TALENT POOL  lower pricing pressure Copyright © Enspire Learning
  • 7.
    What Does AManager Do All Day? Coaching Performance management Team management Project management Business plan development Reporting … . Decision-making Copyright © Enspire Learning
  • 8.
    Business Acumen Theability to reliably predict the impact of a given business decision on key company financial metrics. Copyright © Enspire Learning
  • 9.
    Business Acumen –Who Needs It? Copyright © Enspire Learning
  • 10.
    Key Types OfManagerial Decisions Managing changes in business volume Changing utilization of facilities and personnel Increasing and decreasing staffing levels Shifting the cost structure: fixed costs versus variable costs Negotiations with vendors and customers Pricing and discounting Changing terms of payment Investing for growth Purchasing capital goods Implementing new processes Creating new offerings Many, many more… Copyright © Enspire Learning
  • 11.
    Business Acumen –How Do You Get It? Learn concepts Practice Practice Practice Copyright © Enspire Learning
  • 12.
    Poll: Learning Needsof New Managers What do you think are the most important learning needs of new managers? Copyright © Enspire Learning
  • 13.
    Learning Needs OfNew Managers Flexible scheduling Self-paced learning Application-oriented learning Access to expertise Informal and social learning Copyright © Enspire Learning
  • 14.
    Learning Financial ConceptsFlexible scheduling Self-paced learning Application-oriented learning E-Learning Copyright © Enspire Learning
  • 15.
    Practicing Business Acumen– Decisions Application-oriented learning Access to expertise Informal and social learning Facilitated team-based simulations Copyright © Enspire Learning A game is a series of interesting decisions. -- Sid Meier, Creator of “Civilization”
  • 16.
    Applied Business AcumenSimulation Run a virtual company Compete with other companies Make business decisions in operations, sales, research, and finance Review results in terms of realistic financial statements Copyright © Enspire Learning
  • 17.
    Access to ExpertiseFacilitated debriefs with an instructor Review key financial concepts Analyze simulation decisions using financial toolkit Relate simulation decisions to real-world decisions on-the-job Copyright © Enspire Learning
  • 18.
    Informal and SocialLearning Best practice: cross-functional 3-4 person teams jointly run a virtual company Copyright © Enspire Learning
  • 19.
    Business Challenge Copyright© Enspire Learning
  • 20.
    Scalability Through Web-BasedDelivery Copyright © Enspire Learning Classroom Delivery Virtual Delivery Play takes place over one day, including introduction and debriefs. Turns of the simulation advance every 15 minutes. Play takes place over 3-4 weeks. Introduction and debriefs take place through virtual meeting software. Turns advance daily. Teams meet in daily phone conferences to make decisions. 8am – 10am Introduction 10am – 11am Turns 1–4 11am – 11:30am Debrief 1 11:30am – 12:30pm Turns 5–8 12:30pm – 2:30pm Debrief 2/Lunch 2:30pm – 3:30pm Turns 9–12 3:30pm – 5pm Final Debrief Day 1 Introduction Days 2–5 Turns 1–4 Day 6 Online Debrief 1 Days 7–10 Turns 5–8 Day 11 Online Debrief 2 Days 12–15 Turns 9–12 Day 16 Final Debrief
  • 21.
    Wrap-Up The comingmanagement deficit To manage is to decide Business acumen: understanding financial implications of decisions Learning needs of new managers Simulations: practicing decision-making Scalable delivery of simulation-based training through web-delivery Copyright © Enspire Learning
  • 22.
    Questions and AnswersCopyright © Enspire Learning Nathan Kracklauer Enspire Learning [email_address] Presentation slides and a recording will be available at http://www.enspire.com/thought-leadership/webinars/business-acumen-simulations For more information on Business Challenge, contact us at sales@enspire.com.