Reactive was fortunate enough to attend SXSW this year, Brett, our man on the ground has returned inspired with plenty to share. His main impression of SXSW? A digital orgy of American proportions. Enjoy it with a margarita and food-truck-purchased taco, preferably.
SXSW Interactive 2015 was bigger than ever. How can brands and audiences connect amid the chaos? In this presentation, we identify 8 common pain points for attendees and brands, and highlight the experiential work produced by PBJS for PayPal and Salesforce, plus other buzz-worthy brand activations around the Austin Convention Center.
New Zealand’s population mix is changing rapidly with 40% of Kiwis now over the age of 45 – but is our marketing and advertising keeping pace?
This presentation shares new insights into this growing segment, gleaned from surveying over 1,600 people aged 45+. The study, conducted by Colmar Brunton, delves into the over 45s future plans, their spending habits and their media preferences, including a look into their digital adoption.
How to become big in Ibiza's music sceneIbai Cereijo
After an amazing conference in Ibiza, Woo Media has summarized what seemed to us the most interesting ideas that came up at the International Music Summit (IMS) 2013 -related to our agency's activity: public relations, digital communication and social media. We have added a few ideas of our own and this brief report is the result of that effort: 33 tips for DJs, promoters and other electronic music entrepreneurs to become big in Ibiza.
Presentation created for the conference "Retro - a consumption and design trend?", held by ESEIG.
Created and presented by Pedro Rocha, on the 17/12/09, for non-commecial use.
Feel free to download and share it.
.
SXSW Interactive 2015 was bigger than ever. How can brands and audiences connect amid the chaos? In this presentation, we identify 8 common pain points for attendees and brands, and highlight the experiential work produced by PBJS for PayPal and Salesforce, plus other buzz-worthy brand activations around the Austin Convention Center.
New Zealand’s population mix is changing rapidly with 40% of Kiwis now over the age of 45 – but is our marketing and advertising keeping pace?
This presentation shares new insights into this growing segment, gleaned from surveying over 1,600 people aged 45+. The study, conducted by Colmar Brunton, delves into the over 45s future plans, their spending habits and their media preferences, including a look into their digital adoption.
How to become big in Ibiza's music sceneIbai Cereijo
After an amazing conference in Ibiza, Woo Media has summarized what seemed to us the most interesting ideas that came up at the International Music Summit (IMS) 2013 -related to our agency's activity: public relations, digital communication and social media. We have added a few ideas of our own and this brief report is the result of that effort: 33 tips for DJs, promoters and other electronic music entrepreneurs to become big in Ibiza.
Presentation created for the conference "Retro - a consumption and design trend?", held by ESEIG.
Created and presented by Pedro Rocha, on the 17/12/09, for non-commecial use.
Feel free to download and share it.
.
THE FUTURE OF CAR TECH
• Why the five-year development cycle is too long for tech
• How hiring third-party developers can improve infotainment
• What dealers should do as automakers go direct
Chaos Theory is from the minds at Chaotic Moon and the writers of Wired, Fast Company and ReadWrite.
Reactive is a digital agency specialising in strategy, creative, technology and marketing with over 150 staff across our five offices in Melbourne, Sydney, London, Auckland and New York.
Our reputation is one of excellence and innovation in the online channel — evidenced not only by the quality of work we do but also by the results we achieve for our clients.
Over the past sixteen years, we have designed, built and marketed hundreds of websites for some of Australia, New Zealand, America and Europe’s most prestigious clients including blue-chip corporate, retail and travel brands, B2B companies across all industries, as well as Local, State and Commonwealth Government.
Clients we have created websites and performed online marketing for include Rip Curl, British Airways, Cervélo, Sydney Airport, Coles Group, ANZ, Nissan, Tesco and Amnesty International Australia. Our focus is on planning and implementing engaging online experiences that fuel profitable growth for our clients. We work with you to unearth the most effective methods and solutions to fulfill your business objectives online.
At Ombu Labs, The Lean Software Boutique, we like to use these services. They help us build lean software, that is easy to maintain and scale.
We like to use: Github, Code Climate, Heroku, Rails, Ruby, Sinatra, Cuba, Solano CI, Intercom, Google Ad Words, Google Analytics, Twitter, Facebook, Freckle and Slack!
Enrenow Digital Advertising Agency -BCN/MAD-Enrenow
Digital Advertising Agency specialized in Storytelling / Branded Content / Social Media / Creative Disruption for an uncertain but thrilling world.
Offices: Barcelona & Madrid
Steve Jobs killed the need for mobile websites in 2007 with the release of the iPhone. So instead of focusing on mobile devices, think about how you can run branded experiences on all devices — TVs, game systems, car infotainment systems and more.
Transforming Digital Government Services Workshop - Tuesday 21st OctoberPrecedent
Is your government organisation digitally reactive, strategic or transformational?
In an age where technological opportunities are increasing by the second, government organisations can't afford to be left behind.
Twenty-first century government organisations must be innovators and use technology to their advantage to deliver optimum services to their most important stakeholder - their users, be they a resident, business owner, customer or visitor.
This breakfast briefing session will cover three major elements necessary to spark organisation-wide digital change in your government organisation:
1. Discovery - understanding your current digital state and user's increasing expectations
2. Strategy - creating prioritised actions and a vision of your digital future state
3. Implementation - delivering tailored digital solutions for government to exceed your stakeholder's needs and expectations
This exclusive workshop is for senior decision makers who are digital champions within their government organisation, looking to drive real digital change.
Skyword Digital Agency of the Future Full ReportSkyword Inc.
The Agency of the Future Report is based on interviews with leading digital agencies. Download the report for access to insights from 15 top digital agencies, and get access to information about the tremendous service delivery and business innovation taking place.
We asked interviewees for their take on the disruptive forces affecting digital marketers today. They told us in their own words about the specific challenges they face. Above all, they told us how these challenges are being addressed and overcome.
Business Development Frameworks & Tips for AgenciesLeslie Bradshaw
Seasoned agency leaders Barbara Yolles and Leslie Bradshaw share a few of their successful frameworks to grow an agency through strategic business development. Originally taught as a two-day course at the Society of Digital Agencies "Academy" in October 2015. Some slides redacted.
A personal overview of the most interesting trends of SXSW 2016.
From liquid expectations to on demand economy.
Trends and examples from the SXSW Event
For ten years or more, China has been a uniquely powerful engine of the global economy, regularly posting high single-figure or even double-digit annual increases in GDP. More recently, growth has slowed, prompting sharp falls in international commodity prices and casting a shadow over the near-term prospects for developed and emerging markets.
What will happen next? Pessimists struggle to see what China can do for an encore after what they say was an extraordinary, one-off period of catching up. Optimists believe that during the next 10 to 15 years, China has the potential to continue to outperform the rest of the world and to take its place as a full-fledged advanced economy (see summary infographic, “What’s next for China?”).
In the past, SXSW has been all about the new and the next. But this year was a time to simultaneously sit back and reflect on the significance of the rapid innovation, technology and media that has come to define our world — and the responsibility that comes with it. As always, SXSW left us exhausted and inspired. Here are some of the most notable highlights we saw. We hope you enjoy reading it as much as we enjoyed curating it!
THE FUTURE OF CAR TECH
• Why the five-year development cycle is too long for tech
• How hiring third-party developers can improve infotainment
• What dealers should do as automakers go direct
Chaos Theory is from the minds at Chaotic Moon and the writers of Wired, Fast Company and ReadWrite.
Reactive is a digital agency specialising in strategy, creative, technology and marketing with over 150 staff across our five offices in Melbourne, Sydney, London, Auckland and New York.
Our reputation is one of excellence and innovation in the online channel — evidenced not only by the quality of work we do but also by the results we achieve for our clients.
Over the past sixteen years, we have designed, built and marketed hundreds of websites for some of Australia, New Zealand, America and Europe’s most prestigious clients including blue-chip corporate, retail and travel brands, B2B companies across all industries, as well as Local, State and Commonwealth Government.
Clients we have created websites and performed online marketing for include Rip Curl, British Airways, Cervélo, Sydney Airport, Coles Group, ANZ, Nissan, Tesco and Amnesty International Australia. Our focus is on planning and implementing engaging online experiences that fuel profitable growth for our clients. We work with you to unearth the most effective methods and solutions to fulfill your business objectives online.
At Ombu Labs, The Lean Software Boutique, we like to use these services. They help us build lean software, that is easy to maintain and scale.
We like to use: Github, Code Climate, Heroku, Rails, Ruby, Sinatra, Cuba, Solano CI, Intercom, Google Ad Words, Google Analytics, Twitter, Facebook, Freckle and Slack!
Enrenow Digital Advertising Agency -BCN/MAD-Enrenow
Digital Advertising Agency specialized in Storytelling / Branded Content / Social Media / Creative Disruption for an uncertain but thrilling world.
Offices: Barcelona & Madrid
Steve Jobs killed the need for mobile websites in 2007 with the release of the iPhone. So instead of focusing on mobile devices, think about how you can run branded experiences on all devices — TVs, game systems, car infotainment systems and more.
Transforming Digital Government Services Workshop - Tuesday 21st OctoberPrecedent
Is your government organisation digitally reactive, strategic or transformational?
In an age where technological opportunities are increasing by the second, government organisations can't afford to be left behind.
Twenty-first century government organisations must be innovators and use technology to their advantage to deliver optimum services to their most important stakeholder - their users, be they a resident, business owner, customer or visitor.
This breakfast briefing session will cover three major elements necessary to spark organisation-wide digital change in your government organisation:
1. Discovery - understanding your current digital state and user's increasing expectations
2. Strategy - creating prioritised actions and a vision of your digital future state
3. Implementation - delivering tailored digital solutions for government to exceed your stakeholder's needs and expectations
This exclusive workshop is for senior decision makers who are digital champions within their government organisation, looking to drive real digital change.
Skyword Digital Agency of the Future Full ReportSkyword Inc.
The Agency of the Future Report is based on interviews with leading digital agencies. Download the report for access to insights from 15 top digital agencies, and get access to information about the tremendous service delivery and business innovation taking place.
We asked interviewees for their take on the disruptive forces affecting digital marketers today. They told us in their own words about the specific challenges they face. Above all, they told us how these challenges are being addressed and overcome.
Business Development Frameworks & Tips for AgenciesLeslie Bradshaw
Seasoned agency leaders Barbara Yolles and Leslie Bradshaw share a few of their successful frameworks to grow an agency through strategic business development. Originally taught as a two-day course at the Society of Digital Agencies "Academy" in October 2015. Some slides redacted.
A personal overview of the most interesting trends of SXSW 2016.
From liquid expectations to on demand economy.
Trends and examples from the SXSW Event
For ten years or more, China has been a uniquely powerful engine of the global economy, regularly posting high single-figure or even double-digit annual increases in GDP. More recently, growth has slowed, prompting sharp falls in international commodity prices and casting a shadow over the near-term prospects for developed and emerging markets.
What will happen next? Pessimists struggle to see what China can do for an encore after what they say was an extraordinary, one-off period of catching up. Optimists believe that during the next 10 to 15 years, China has the potential to continue to outperform the rest of the world and to take its place as a full-fledged advanced economy (see summary infographic, “What’s next for China?”).
In the past, SXSW has been all about the new and the next. But this year was a time to simultaneously sit back and reflect on the significance of the rapid innovation, technology and media that has come to define our world — and the responsibility that comes with it. As always, SXSW left us exhausted and inspired. Here are some of the most notable highlights we saw. We hope you enjoy reading it as much as we enjoyed curating it!
Y&R once again sent some of its brightest minds to the interactive portion of the annual event and here’s what they had to say about the trends at the intersection of technology and advertising, and what they mean for brands today.
SXSE: South By South West comes to Southwark with iris worldwideIris
South By South West in Austin TX is the biggest festival of innovation, technology and entrepreneurial creativity in the world.
We sift through the buzz, hype and hyperbole in Austin to identify the things that will really matter to consumers and marketeers in 2015.
Stop Saying Viral - A Case for Spreadable MediaEva Hasson
This is a presentation about viral media. It was prepared as a workshop and draws heavily on the writings of people like:FARIS YAKOB, BUD CADDELL, MIKE ARAUZ, HELGE TENNO, HENRY JENKINS & ANA DOMB, NOUVE INTERPLAY and others. It essentially makes a case for the adoption of the term "spreadable media" when referring to viral. To know why, you will have to read on.
What does it mean to be 'a common brand'? An exploration of how the social nature of the internet fundamentally changes how, where and why meaning is created, and what people who work with brands can do as a result. Also, revealed for the first time, the answer to how much the internet weighs...
Bob is one of the most sought-after international speakers on advertising and marketing.
He has written a few successful books. His most recent, “BadMen: How Advertising Went From A Minor Annoyance To A Major Menance” was selected as #1 new release in advertising by Amazon and foresaw many of the issues that are now making international headlines. Bob’s other books include “Marketers Are From Mars, Consumers Are From New Jersey” and “101 Contrarian Ideas About Advertising”.
He is author of the popular “The Ad Contrarian” blog, named one of the world’s most influential marketing and advertising blogs by Business Insider.
Bob has been the CEO of two independent agencies and the US operation of an international agency. He has created advertising for McDonald’s, Toyota, PepsiCo, Bank of America, AT&T,…
In 2012 he was selected Ad Person of the Year by the San Francisco Advertising Club.
Bob has served on the boards of the Advertising and marketing International Network, the Foundation for Osteoporosis Research and Education, and spent one year as Special Assistant to the Executive Director of the California Academy of Sciences.
Abstract: Marketers are From Mars, Consumers Are From New Jersey
Bob has given this talk to advertising, marketing, and media audiences all over the globe. It is based on his best-selling book of the same name. The talk explores the gap between how marketers think and consumers behave.
It focuses on three dangerous and costly marketing delusions: The Digital Delusion, The Brand Delusion, and The Age Delusion. Each of these delusions start with a little bit of truth and then twist and torture the facts until they do marketers more harm than good.
With an armload of data, and a little bit of humor, Bob shows how over ten years of assertions and predictions by marketing and advertising “experts” have cost marketers billions.
If you are not already skeptical about the pronouncements of “experts,” you will be after this talk.
Cartoonists can do the world some good by sharing tricks and tips of their talent through webinar hosting, video conferencing or other digital mediums.
SXSW 2016 Recap: Highlights of Brands and TechnologiesDavid Berkowitz
Which marketers stood out the most at South by Southwest Interactive? Which technologies look most impactful? Which speakers stood out? Find out in this annual tradition from MRY's David Berkowitz. Featured brands include Visa, Budweiser, Capital One, Miracle-Gro, McDonald's, Samsung, and more.
On the 12th of March, Art Director Gabriel Tamborini and Designer Gabriel Tamborini took over the Apple store Sydney, offering up their insights and tips on designing for digital in a mobile world.
Find out more about Reactive's takeover of the Apple store here http://bit.ly/PJgBHR
Nissan Australia continually optimizes the Nissan.com.au web and mobile sites and online marketing campaigns to help improve the customer experience, drive leads and assist with sales.
As Nissan Australia's digital partner, we developed a personalisation strategy that enhances the ability for Nissan to be nimble with product information and marketing communication, while optimizing the journey for the user through to a key online lead. Nissan Australia is taking this data-driven approach using Sitecore’s DMS personalisation and optimisation features to achieve their website objectives.
This webinar was presented by Heath Walker, Digital Marketing Manager – Nissan Australia, and Stephen Foxworthy, Strategy Director at Reactive.
Creative Director Tim Buesing (Sydney) and Executive Creative Director Tim Kotsiakos (Melbourne) were in France for the Cannes Cyber Lions. They joined industry leaders from around the world, celebrating the best in digital innovation, design and technology, and were then on hand to receive Reactive's Cyber Lion for the Most Powerful Arm Ever Invented.
Here are their highlights shared on June 21 at the Reactive office in London during a breakfast seminar with colleagues and clients.
Perspectives 2013 is a collection of Reactive's viewpoints from our offices around the world. Download the PDF version from http://www.reactive.com/perspectives-2013.html
The authors live and work in New York, London, Melbourne, Sydney and Auckland.
Are you sick of your web apps looking like they were put together in the late 90s? Are your animated logos and rainbow borders not getting the reaction you hoped? Is it possible for you to break the myth that developers can’t design?
This research report from AIMIA (sponsored by Reactive) looks what Australian retailers are doing to evolve their eCommerce offering.
The research aims to give retailers and AIMIA members an independent benchmark by which to assess their own business priorities and opportunities in this space.
The BRAVEST, BOLDEST & BEST
digital campaigns of 2011.
Presentation by Tim O'Neill (Reactive) and Sandeep Baruah (NAB) at AdTech Melbourne in March 2012
Presentation from Tim O'Neill of digital agency Reactive for EyeforTravel event in Sydney Nov 2009. On the topic of Website stickiness for travel and tourism brands
More from Reactive, part of Accenture Interactive (16)
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
2. AUSTIN IS A CITY OF
CONTRADICTIONS.WILDLY LIBERAL
YET THE CAMPAIGN HOME OF
GEORGE W BUSH. POLISHEDYET
GRUBBY UNDER THE FINGERNAILS,
COMPACT BUT SPRAWLING.A PLACE
WHERE COWBOYS DRINK WITH
HIPSTERS & TACO’S ARE FILLED WITH
KIMCHI.
WHAT BETTER A PLACE TO HOST THE
WORLDS MOST RESPECTED DIGITAL
ORGY.
3.
4. THE CITY GRACIOUSLY OPENS ITS
DOORS TO NEARLY A THIRD ITS
POPULATION,WHO DESCEND ON
DOWNTOWN WITH LANYARDS AND
IPADS AND SCURRY FROM HOTEL TO
CONVENTION CENTRE IN SEARCH
OF THAT NEXT WHISPER OF
INSPIRATION.
THIS IS CONGRESS AVENUE,THE
EPICENTRE OF COMMUTOR CHAOS
DURING THE FESTIVAL - TAKE A
PEIDICAB TO GET TOYOUR
DESTINATION QUICKER.
5.
6. UNOFFICIALLY AUSTIN IS THE
WORLD’S LIVE MUSIC CAPITAL AND
THIS IS NOT LOST ON THE SXSW
MASSES THIRSTY FOR
ENTERTAINMENT AND AVENUE TO
NETWORK IN AFTER A LONG DAY
LOOKING AT ROBOTS AND TALKING
ABOUT THE ETHICS OF MARKETING
VIOLENT COMPUTER GAMES TO
MINORS.
THE MARGHERITAS COME
RECOMMENDED.
7. THANK GOD FOR UBER & LYFT.
AUSTIN IS A SPRAWLING CITY AND
MOST OF THE AFFORDABLE
ACCOMODATION IS A 20 MINUTE
RIDE AWAY.
WIND THE WINDOW DOWN ON
YOUR WAY BACK TO THE HOTEL AND
YOU COULD BE IN ANY ROADTRIP
MOVIE.THE CITY LOVES WILLIE
NELSON AS DO THE RADIO
STATIONS. JUST ASK THE DRIVER TO
TURN THE RADIO UP.
8. RAPIDLY UNDERGOING A PROCESS
OF GENTRIFICATION THE OTHER
SIDE OF THIS UNDERPASS WAS ONCE
OFF-LIMITS TO TEENAGE GIRLS,
FORBIDDEN BY THEIR FATHERS TO
CROSS OVER TO EAST 6TH ST FOR
FEAR OF THEM RETURNING
PREGNANT.
NOW SPOTIFY HOST THEIR PARTIES
HERE ANDYOU CAN GET A
BIODYNAMIC GLASS OF WINE IN A
BAR WITH POLISHED CEMENT
FLOORS. AH PROGRESS.
9. THE INSPIRATION FOR THOSE
COUNTLESS THEME BARS IN FITZROY
& SURRY HILLS COMES FROM HERE
SURELY.
TEXAS GRILLS, CANTINAS, DAWG
DEALERS & BOURBON BARS ALL PART
OF THE PARADE.
KEYNOTE SPEECHES ENDED AT 5PM,
HAPPY HOUR STARTED NOT LONG
AFTER.
10. NOT EVERYTHING COOL ABOUT
AUSTIN WAS EXCLUSIVELY DIGITAL.
FOOD TRUCKS ARE A MUSTVISIT
DURING ANYONES STAY IN THIS CITY.
THEY HANG IN PACKS ANDYOU CAN
PAY USING A CREDIT CARD SWIPED
ON AN IPAD AT MOST OF THEM. SIGN
WITHYOUR FINGER. HOW EFFICIENT.
CONVENIENT & DELICIOUS.
11. SOCO IS SOUTH OF LADYBIRD LAKE
AND IS WHERE THE QUIRKY SIDE OF
AUSTIN STARTS TO PRESENT ITSELF.
COME HERE FOR GOOD COFFEE,
COWBOY BOOTS AND WEDDING
DRESSES.
12. IT WOULDN’T BE A MAJOR FESTIVAL
WITHOUT THE ODD PEACEFUL
PROTEST. A LOT OF THEM WERE
RATHER NICHE & SLIGHTLY
DISTRACTING.
13. THE CROWDS ON SIXTH STREET.
ONLY A UNI TOWN COULD FILL
THESE BARS ON A NIGHTLY BASIS.
14. YOU REALLY DO NEED TO GET TO
THE BETTER TALKS EARLY IN ORDER
TO GET A SEAT. MUCH LIKE ONES
EXPECTATIONS OF DISNEYLAND, BE
PREPARED TO QUEUE FOR THE GOOD
STUFF.
22. ANSWERS
1. NOT
Perhaps due to fatigue or disinterest, wearable tech was no darling this year at SXSW with
most scratching their heads at the $10K iWatch and identifying that really these lovely analog
replacements are nothing without a mobile phone. So why bother some would argue.
2. HOT
Drones were popular this year, but only the good ones of course. This drone helps with aid
relief in natural disaster zones, that drone assists with crowd control. SXSW was a drone free
zone outside of the exhibition centers mind you. Oh and yeah the personal drones were kinda
cool too!
3. NOT
Most were saying that we have reached peak narcissism and that user generated content is
becoming rather yawn without the parameters of craftsmen to make it mean something.
Curation is still an emerging trend, just make sure it is qualified and there are experts
somewhere to be seen to ensure credibility.
4. HOT
All those movies we enjoyed in the 80’s & 90’s are starting to become a reality in the area of
AI. Of particular debate and discussion was the role AI will have in translating big data in
meaningful ways. The ethics of how we treat this emerging robot class was also an
interesting debate.
23. SO,
WHAT WAS TRENDING THISYEAR
AND HOW DO WE ENSURE
CONTINUED RELEVANCE IN THIS
RAPIDLY CHANGING INDUSTRY?
24. AMY WEBB’S RULES TO REMAINING ON
TREND WERE SIMPLE:
1. WHERE/HOW ARE PEOPLE
WASTING THEIR TIME
2. WHERE/HOW ARE PEOPLE
HAVING DIFFICULTY WITH
TECHNOLOGY
3. WHERE/HOW ARE PEOPLE
LOOKING FOR INFORMATION
4. WHERE/HOW ARE PEOPLE STUCK
5. HOW DO PEOPLE WANT TO BE
PERCEIVED
27. CONSIDER A FUTURE WHERE
DECISIONS ARE MADE WITH A SWIPE
AND WIN OR LOSE IS DETERMINED
IN A MATTER OF SECONDS.WELL
THAT FUTURE IS HERE AND
ATTRACTING THE ATTENTION OF
OUR AUDIENCES NEED SO MUCH
MORE THEN A PUSH NOTIFICATION
TODAY. APPLICATIONS AND UTILITIES
WILL SUCCEED THAT UNDERSTAND
THE SUBLETIES OF GAINING
ATTENTION.WITHOUT BEING
ANNOYING THAT IS.
28. CHAT COMMUNITIES AND
MESSAGING PLATFORMS LIKE LINE &
WHATS APP AND WE CHAT ARE ON
THE MARCH AND ARE NOW WORTH
MORE THEN TELEVISION NETWORKS
IN SOME CASES. AND THIS GROWTH
WILL BE EXPONENTIAL IN THE
SHORT TERM AT LEAST AS WE START
TO PLAY, PLAN & PAY IN THESE
ENVIRONMENTS MORE. CONSIDER
THE MESSAGING APP THE NEW
HOMEPAGE. WHAT CAN WE DO
WITH THAT?
29. HAPTICS IS AN OLD WORD THAT
NOW HAS A NEW MEANING. IT IS
THE COMMUNICATION OF TOUCH
AND TECHNOLOGY IS MAKING THIS
SENSE AS IMPORTANT AS SIGHT AND
SOUND IN DIGITAL EXPERIENCES
THESE DAYS. HOW CAN WE BEAT THE
PORN INDUSTRY TO THAT NEXT
COOL USE OF HAPTIC TECH?
30. THERE ARE INTERESTING THINGS
HAPPENING WITH AMBIENT
INTERFACES AS DEVELOPERS WORK
TOWARDS ACHIEVING THAT GOAL
OF CREATING TECHNOLOGIES THAT
DISAPPEAR INTO A USERS
SURROUNDINGS.TECH SO SIMPLE
YOU FORGETYOU ARE USING IT.
HOW DELIGHTFUL.
32. YES I HAVE ASSERTED ALREADY HOW
MUCH I LOVE THIS NEW WAVE OF
COMMUTER UTILITIES THAT
CONTINUE TO IMPRESS WITH THEIR
SIMPLE INTERFACES AND INTUITIVE
CUSTOMER SERVICE. HOW CLUNKY
DO ANALOG SYSTEMS FEEL NOW.
WHAT I HADN’T CONSIDERED
THOUGH WAS HOW THESE APPS ARE
REPLACING THE AWKWARD
TRANSACTION OF MONEY WITH
WARM CONVERSATION & GENUINE
HUMAN INTERACTION. HOW
GENTRIFIED.
39. IS THIS THE FUTURE OF
CONVENIENCE AND MAYBE EVEN
URBAN GROCERY SHOPPING?
PERHAPS.
SEE: http://blog.uber.com/essentials
40. WANT TO KNOW WHETHER THAT
AVOCADO IS RIPE? WHY DON’TYOU
ASK IT:
SEE:
https://www.youtube.com/watch?
v=Q4GdIV8G0dE
41. THE FUTURE OF HEALTH TECH IS
COLLIDING WITH FOOD TECH
ALLOWING SELF DISCOVERY &
DIAGNOSIS THROUGH PORTABLE
DIGITAL DEVICES THAT CAN
MEASURE SUGAR CONTENT OR THE
PRESENCE OF GLUTONVIA A DIP OR
A SAMPLE.
MAKING CULINARY CURIOSITY
SAFER.WHAT COULD HEALTH
BRANDS DO WITH THIS TYPE OF
TECH?
44. ANOTHER BUZZ SUBJECT AT THIS
YEARS FESTIVAL WAS THE EMERGENCE
OF THE UNSOCIAL NETWORKS.
THOSE ANONYMOUS AND
TEMPORARY SPACES THAT ARE
GAINING POPULARITY AND
NOTORIETY BOTH ON AND NOW
OFF CAMPUS.
SEEYIKYAK, SNAPCHAT & UNSEEN
FOR REFERENCE
46. THE FUTUER OF ECOMMERCE IS
CURATED, POSSIBLY BROWSERLESS
AND INTELLIGENT ENOUGH TO
MAKE RECOMMENDATIONS AND
THEN LEARN AND REMEMBER WHAT
YOU LIKE AND DON’T LIKE, BECAUSE
YOU TOLD IT SO, OVER TIME.
LOYALTY THROUGH SERVICE
MEMORY.
SEE:TRUNK CLUB
50. THESE TWO MELBOURNIANS FROM
THE LAB GAVE AN INTERESTING TALK
ON THE DIGITAL SHIFT. LOOKING TO
A FUTURE WHERE INNOVATORS ARE
MORE HONEST ABOUT THE
IMPERFECTIONS OF THEIR
CREATIONS AND WORK WITH THEIR
USERS TO IDENTIFY RISKS PRE
LAUNCH WHILE ETHICALLY
RESPONDING TO THEM POST
LAUNCH.THE LAUNCH OF THE
GOOGLE CAR COMES WITH MANY
ETHICAL DELIMAS THAT WE ARE
ONLY NOW STARTING TO PROPERLY
DEBATE
51. WABI SABI IS THE JAPANESE WORLD
VIEW OR AESTHETIC CENTERED ON
THE ACCEPTANCE OF TRANSIENCE &
IMPERFECTION.
AS WE MATURE AS DIGITAL CREATORS
AND INNOVATORS WE ARE
REALISING THAT NOT EVERYTHING
WE DEPLOY NEEDS TO BE PERFECT
THE FIRST TIME AROUND. IT CAN BE
ORGANIC AND CHANGING AND
THAT IS WHERE TRUE INNOVATION
CAN THRIVE.