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Impact Map
Impact Mapping in Action
4Qs Description Comments
WHY
What outcome needs to be
achieved at the end of the
iteration
1) Go Live / Deployment
Preparation
2) Simulation 2 and UAT
3) Business views -Pointing
to strategic objects - Testing
4) Business views -Pointing
to strategic objects-
Deployment
5) Snapshot views -
Deployment
6) Snapshot views -
Repointing to strategic
objects and Deployment
WHO
Who are the
Actors/Stakeholders
Actors- Team, Source system
team, Systems team,
Analytical team, Business
team, Strategic applications
team, Production Support
team, Program/Portfolio
management, Sourcing
Team, Deployment team ....)
HOW
How can the impact be
achieved
DBT cycle, Architecture,
Meetings, SME/Business
engagement, Approvals....)
WHAT
What needs to be done to
achieve the impact
Iteration Plan consisting of
:prioritised stories,
communication plan,
showcase plan
• Iteration Planning
for ABC Project
•Project: Build Campaigns based on Subscriptions
WHY WHO HOW WHAT
Build views for New Subscriptions
Campaign operations Design Campaigns Build views for Existing Subscriptions
Build views for Unpaid Subscriptions
Retain Customers
Call Centre Contact customers Campaigns data
References
Impact Mapping

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Impact Mapping

  • 1.
  • 2.
  • 3.
  • 5. Impact Mapping in Action 4Qs Description Comments WHY What outcome needs to be achieved at the end of the iteration 1) Go Live / Deployment Preparation 2) Simulation 2 and UAT 3) Business views -Pointing to strategic objects - Testing 4) Business views -Pointing to strategic objects- Deployment 5) Snapshot views - Deployment 6) Snapshot views - Repointing to strategic objects and Deployment WHO Who are the Actors/Stakeholders Actors- Team, Source system team, Systems team, Analytical team, Business team, Strategic applications team, Production Support team, Program/Portfolio management, Sourcing Team, Deployment team ....) HOW How can the impact be achieved DBT cycle, Architecture, Meetings, SME/Business engagement, Approvals....) WHAT What needs to be done to achieve the impact Iteration Plan consisting of :prioritised stories, communication plan, showcase plan • Iteration Planning for ABC Project
  • 6. •Project: Build Campaigns based on Subscriptions WHY WHO HOW WHAT Build views for New Subscriptions Campaign operations Design Campaigns Build views for Existing Subscriptions Build views for Unpaid Subscriptions Retain Customers Call Centre Contact customers Campaigns data