This document provides an overview of human values in management. It discusses what management is, the role of values, and typical organizational values. It describes difficulties in living according to values and value conflicts that can arise. The document then explains why the mind becomes impure and how to purify it through mindfulness practices like Vipassana meditation. It presents Stephen Covey's perspective on management and values and provides a case study of a company that saw success after implementing Vipassana training for its employees and managers. The document concludes that human values-based management is economically viable and that Vipassana is an effective technique for cultivating values.

1. Human Values in
Management
Prof.P.L.Dhar
I.I.T Delhi

2. Synopsis
What is management, what are Values ?
Typical Organizational Values
Difficulties in living unto our
values….value conflicts in daily life
Why does the mind become impure ?
How to purify the mind- its benefits
Management and values-Stephen Covey’s
perspective
A Case study
Concluding Remarks

3. What is Management ?
The professional administration of
(...business concerns , public undertakings)
business, industrial, project, production,
operations, quality, supply chain, personnel,
financial, household……
Generic Requirement : Facilitating the
achievement of the desired goal in an
optimal manner

4. Input
Output
PRODUCER
Input
Output
MANAGER
Management is essentially moving the fulcrum over

5. What makes a good Manager ?
Skills : Financial, Engineering, Marketing
, Administrative , Interpersonal relationship,
public relations , communication
Values : help us to distinguish between
desired and desirable
delectable and electable
preya and shreya

6. What are values ?
Values ( dictionary meaning) : principles
and beliefs that we think are valuable or
important in life
………help us decide our aspirations, goals
and the means to achieve these
Categorization : Personal, organizational,
economic, social, cultural, aesthetic, family,
constitutional, democratic, ethical and moral,
spiritual

7. Typical Organizational Values
Japanese Co.
National Service through
Industry
Fairness
Harmony & Cooperation
Struggle for betterment
Courtesy and humility
Adjustment&Assimilation
Gratitude
American Co.
.. being the best
importance of the details
of Execution
importance of people as
individuals
superior quality &
service
organization should be
innovative
informality to enhance
communication
importance of economic
growth

8. Values for Indian Managers
….suggested by Prof. Chakraborti
Respect for Individual
Cooperation and Trust
Non- Jealousy
Purification of Mind
… for noble thoughts
Top quality
product/service
Work is worship
Non covetousness
Ethical & moral
soundness
Self discipline & Self
restraint
Customer satisfaction
Creativity
The Inspiration to give
Renunciation and
Detachment….from
selfish demands

9. Most Crucial Requirement for a
Good Manager
“Technical” Skills
Equanimity of mind…...samata
maintaining a calm and positive poise , and
regaining it quickly when unsettled, in the
midst of all external vagaries of work life
and social existence
Ethical & moral soundness-corporate frauds
Self control
Essence of Spiritual development

10. DIFFICULTIES
IN
LIVING UNTO
THESE VALUES

11. Value Conflicts in Daily &
Professional Life
Truthfulness : avoiding caller on ’phone ;
owning up mistake , back biting,
Advertising
Honesty : Buying /selling a house ;
Inflated Electricity bill / property tax;
succumbing to undue pressure--nepotism
Work is worship : State of PSUs , Govt.
Deptts., Call Centres
Non jealousy : promotion blues

12. Statutory Warning: Speaking the Truth can be
harmful for your health.

13. Resolving value conflicts
Differentiating between
“ sensory pleasure” &
“happiness born out of purity of mind ”
Prioritizing Values
Limitations of intellectual knowledge

14. Knowing vs Imbibing Values
Duryodhana’s dilemma
janami dharamam na ca me pravritti
janami adharmam na ca me nivritti.
Chasm between conscious & unconscious
mind
It is easier to denature plutonium than to
denature the evil spirit of Man- A.Einstein
Practical training in mental purification

15. Why does the mind become
impure ……….…...1
General perception : when we come in
contact with anything unpleasant, what we
dislike……anger, despair, ill will etc. arise
when we come in contact with anything
pleasant, which we like…..greed, desire to
have more, jealousy etc. arise
If this be the ultimate truth : change the
surroundings ; escape from these states
quickly

16. Why does the mind become
impure ……......….2
Cognition
Evaluation
Sensation
Blind reaction
Mind more impure
Bare
Observation
Experience of Impermanence

17. Why does the mind become
impure…………......….3
Modern studies also agree that sensations
play a crucial role in emotion but most of
the time these are below the threshold of
our awareness, yet the subconscious mind
feels and blindly reacts to them.
Develop the ability to feel these
sensations, not react to them blindly, but
observe these equanimously

18. Essence of Mental purification
Complete direct & immediate mindfulness
of whatever happens in the body-mind
complex ….rediscovered by the Buddha
Most crucial : direct ‘bare experience’ of
the impermanent nature of the bodily
sensations without any reaction - practice
of Vipassana
Equanimity is purity
UHV are the characteristics of a pure mind

19. Benefits of the practice…….1
Self control
look before you leap…..
..mindfulness acts like the brakes on a car
Increase in concentration & efficiency,
reduced digressive thoughts & day dreams
Proper self appraisal-knowledge of strengths
and weaknesses….mindfulness is like a mirror

20. Benefits of practice………2
Ability to face the vicissitudes of life with
equanimity
reduction in escapist tendencies: smoking,
drinking, drugs
Manifestation of higher ‘needs’ - increased
self fulfillment

21. Benefits of practice………3
Increased selfless love and compassion improvement in relationships……...
.mental impurities are the enemies which
besiege our inner household and destroy
our peace and harmony.
Insight into Life, its purpose, the way to
achieve it,and the confidence that it can be
done.

22. Management &
Values- Stephen
Covey’s Perspective

24. Overview
Be proactive : personal vision
Begin with end in Mind : personal leadership
Put first things first : Personal Management
Public victory
Think win/win : interpersonal leadership
First understand.. : empathic communication
Synergize : Creative cooperation
Self Renewal
Sharpen the saw : Balanced self renewal
Possible through
Practice of Vipassana
Private victory

25. A Case Study : Anand Engineers,
Mumbai
Labour trouble 1976-83--lock out
Chairman in depression
Takes Vipassana Course 1983-- realizes
“his contribution” to the problems of the
company & begins removing these
Sends workers and managers to Vipassana
Camps (1985-)
Initiates joint group sitting in the company

26. A Case Study : Anand Engineers,
Mumbai
Response to Recession
1995
1992
turnover
profit
1988
Set an example in brotherhood
during Riots
100
90
80
70
60
50
40
30
20
10
0
-10
1983
Harmony in the
company{ less ego in
managers, less anger
in workers}
The company turn
around begins

27. Concluding Remarks
Human values based management is
economically viable
Managers can be trained to imbibe human
values
Vipassana is a powerful technique for Value
Inculcation
Its utility in improving industrial
management has been demonstrated

28. Thank You !