More and more of the leading executives are creating high performing cultures with mindfulness. There is a very simple reason for this: in the modern business, EQ is more important than IQ. EQ, or “emotional intelligence,” is highly trainable through a variety of mindfulness and positive psychology techniques.
Join Whil, the leaders in digital mindfulness training, to find out:
What mindfulness training is and how to bring it to your employees
The secrets of the emotional intelligence and leadership training born at Google
How to unleash the leadership potential in your team, including millennials
How mindfulness can help your employees thrive, in the face of of stress and disruption
All attendees will get a free special eBook and a subscription to Whil’s digital training platform, featuring thousands of training programs based in neuroscience, mindfulness and positive psychology.
Developing Emotional Intelligence Skills for High Performance Cultures
1. #CLOwebinar
The presentation will begin at the top of the hour.
A dial in number will not be provided.
Listen to today’s webinar using your computer’s
speakers or headphones.
Welcome to the webinar!
2. #CLOwebinar
Tools You Can Use
Audio Control
– A dial in number will not be provided.
– Adjust the volume by sliding the indicator
in the Media Player box to the right.
– Also check your computer’s volume for
external speakers or headsets.
3. #CLOwebinar
Tools
You
Can
Use
Speaker Bios
Resources
Media Player
Q&A
Slides
Twitter
Help
Post Event
EvaluationShare This
Group Chat
HRCI & SHRM
CLO Webinars
4. #CLOwebinar
1. May I receive a copy of the slides?
YES! Click on the resource list located on the top right portion
of your screen.
2. May I review the webinar recording at a later date?
YES! You may log in again using today’s link to review the
presentation on-demand.
3. Is this webinar HRCI or SHRM certified?
YES! The HRCI and SHRM certification codes will appear in
the box to the right of the slides after the required watch-
time has elapsed.
Frequently
Asked
Ques6ons
6. Joe Burton is the founder and CEO of Whil Concepts, Inc. (“Whil”), a digital training platform helping
employees to reduce stress, increase resiliency and improve their sleep and performance. He’s an
entrepreneur in scientific wellbeing, former President of Headspace and spent fifteen years as a
global COO in public companies. Joe is an alumnus of Harvard Business School and regular
contributor to Forbes, Business Insider and The Huffington Post. He's worked in over 70 countries
and travels the world speaking on topics including disruption, culture, employee safety and
mindfulness as competitive advantage. Joe discovered mindfulness as a super stressed executive
after dismissing it as “definitely not for me” and it changed his life.
Find out more at LinkedIn.
@JoeWburton
Today’s speaker
7. Emotional Intelligence (EQ)
“The ability to monitor one’s own and others’ feelings and emotions, to
discriminate among them and to use this information to guide one's
thinking and actions.”
• Salovey and Mayer, 1990
“Knowing one’s internal states, preferences, resources and intuitions.”
- Daniel Goleman, Working with Emotional Intelligence, 1999
9. It’s a VUCA world
• Volatile
• Uncertain
• Complex
• Ambiguous
10. “The world is becoming more turbulent faster than most
organizations are becoming more resilient.”
• Gary Hamel, What Matters Now, 2012
11.
12.
13. POLL
On a scale of 1-10,
what’s your organization’s level of stress?
1 = No stress 10 = We can’t even deal.
14. 83% of Americans report that work is a significant source of stress
The annual cost of stress in the U.S.
Source: Harris Interactive Work Stress Survey (2013)
Stress, disruption and burnout are impacting leaders
15. Report work as their
primary source of stress1
Stress is a global crisis
1. Work Stress Survey, 2013; 2. National Institute for Occupational Safety and Health, 2014; 3.
Institute of Medicine (US) Committee on Sleep Medicine and Research, 2006; 4. APA Excellence Work & Wellbeing Survey, 2015; 5.
Bleetman et al., 2011
Say their stress level is
“high” or “overwhelming”2
83%
50%
Of 2014 health cases were due to
employee depression, stress and
anxiety (up from 55% in 2012)4
83%
Of workplace injuries
are due to human error5
(avg. cost of $38k each)
91%
Suffer from insomnia with
significant impacts on health
and performance3
33%
16. It’s impacting business
1. Equifax Workforce Solutions; 2. Forbes, 2014; 3. Gallup, 2012; 4. APA Excellence Work & Wellbeing Survey, 2015; 5. Gallup, 2012
Average turnover
rate in the U.S.1
46%
Leave their job
due to stress2
42%
Of employees are not
engaged at work3
70%
Feel their employer doesn’t
provide adequate resources
for mental health needs4
56%
Feel their employer doesn’t
provide sufficient resources to
help manage stress4
64%
Higher chance of turnover for
those who aren’t “thriving”5
35%
17. • Stressors are universal
• 4 generation friction
• Pace of technology is
making it worse
3 of 4 generations are
in the danger zone
APA Stress in America: The Impact of Discrimination Report, 2016
Healthy,
Manageable
Stress
Level
19. “Between stimulus and
response, there is a
space. In that space lies
our freedom and our
power to choose our
response. In our
response lies our growth
and our happiness.”
- Viktor Frankl
22. EQ
4/6
IQ
2/6
Daniel Goleman, Lecture “Social Intelligence: The New Science of Human Relationship”
Research on stellar tech workers
• Achievement drive & standards
• Influence
• Conceptual Thinking
• Analytical Ability
• Initiative
• Self-Confidence
30. EQ training impacts business results
Improve mental wellbeing, emotional intelligence and situational awareness
Mindfulness and emotional intelligence programs help employees reduce stress,
increase resiliency and improve their focus and performance. This enables better
relationships and greater career success.
Employees create daily habits to be calm, focused and connected.
31. 600
450
300
150
0
1980
1990
2000
2010
NumberofResearchArticles
Source: PubMed
Scientific research publications on the health and
performance benefits of mindfulness and EQ training
34. Hölzel et al., 2011
Whil’s alignment of brain training to EQ skills
Psychological Component
Associated Brain Area
Search Inside Yourself Course
Attention Regulation
Anterior Cingulate Cortex,
Insula
Attention Training
Body Awareness or Interoception
Insula, Temporo-parietal Junction
Self-Awareness
Emotional Regulation: Extinction
(Ventromedial) PFC,
Hippocampus, Amygdala
Self-Regulation
Emotional Regulation: Reappraisal
(Dorsal) Prefrontal Cortex (PFC)
Self-Regulation
Change Perspective on the Self
(Media) PFC, Post Cingulate
Cortex, Insula, Temporo-parietal
Junction
Self-Regulation
35. • Self-Awareness
• Self-Regulation
• Self-Awareness
• Motivation
• Self-Awareness
• Empathy/Social Skills
Example training exercises
Attention Training/
Body Scan
Journaling
Mindful Listening
36. REDUCE
University of California, 2013
Healthcare Costs
Blood Pressure
Absenteeism
Depression
Addiction
Insomnia
Anxiety
Stress
PTSD
Pain
The EQ and health benefits of neuroscience-based training
IMPROVE
Emotional Intelligence
Self-awareness
Self-regulation
Relationships
Performance
Productivity
Social Skills
Motivation
Empathy
Focus
37. • Attention Training
• Self-Awareness
• Choice vs. Compulsion
• Body Scan
• Mindful Listening
• Stop-Breathe-Notice-Reflect-Respond (SBNRR)
• Recognize-Acknowledge-Investigate-Non Identify (RAIN)
Dozens of techniques for trainable EQ skills
Competitive advantage of EQ: calm & focus as the norm
39. Said mindfulness improved
their overall well-being1
Impact of EQ/mindfulness on your employees
1. Wisdom Labs; 2. Garland, 2011; 3. Loucks et al., 2014; 4. Epel et al., 2009; 5. Barrett et al., 2012
Reduction of aging at
the cellular level4
94%
30%
Improved their
cardiovascular health3
83%
Minutes more sleep for insomniacs
practicing mindfulness2
52
Decrease in cold
and flu symptoms5
50%
40. Decrease in
absenteeism1
Impact of EQ/mindfulness on your company
1. Barrett et al., 2012; 2. iOpener Institute, 2014; 3. Institute for Mindful Leadership, 2011, 4. The Atlantic, 2015
Increase in productivity
and performance2
76%
12%
Annual decrease in
healthcare costs per person4
$2k
Reduction in cost due to
employee turnover2
46%
Annual increase in
productivity per person4
$3k
41. Impact of EQ/mindfulness for L&D
1. Carnegie Institute of Technology; 2. Harvard Business Review, 2012; 3. Emotional Intelligence White Paper, 2015; 4.
Forbes, 2016; 5. Forbes, 2014
Amount of personal
financial success due to
emotional intelligence1
85%
Increase in “life
satisfaction” score from
one mindful activity/day2
13%
Of job performance
success attributable to
emotional intelligence3
58%
Of top performing employees
tested “high” for emotional
intelligence5
90%
More empathy and
compassion towards
coworkers4
50%
42. Improved decision
making ability
Impact of EQ/mindfulness on your leadership
Institute for Mindful Leadership, 2011
Could respond with clarity,
even under pressure
43%
68%
Listened to themselves
and others better
86%
Reported being more
innovative
93%
43. Early access to Whil’s digital training
30+ training goals supported by 200+ programs and 1,250+ sessions
Simply go to URL: http://info.whil.com/clo_earlyaccess/
44. The digital version of the world famous Search Inside
Yourself program is available exclusively on Whil.
The leadership training program of choice for the world’s leading brands.
● Developed and tested at Google
● Created by leaders in science,
mindfulness and EQ
● Practical skills to apply immediately
in the workplace
48. (McClelland, 1998)
• Self-confidence
• Adaptability
• Initiative
• Achievement drive
• Empathy
• Influence
• Team leadership
• Political awareness
• Developing others
1. Individually, assess
areas of strengths and
areas of growth.
2. In dyads, Person A
shares examples of
areas of growth.
3. Then Person B shares.
4. Person A shares
examples of strengths.
5. Then Person B shares.
49. Empathy
(a) The ability to experience and understand
what others feel
(b) while maintaining a clear discernment
about your own and the other person’s
feelings and perspectives.
(Thompson, 2001, J Consc Stud 8, 1–32)
50. trigger She tells me I did
something wrong
STOP
BREATHE
reaction
Flash of anger,
defensive “No I didn‘t”
NOTICE
reaction
Blaming
“She is impossible!”
NOTICE
layers of
feeling
Weak, sick to
stomach
NOTICE
underlying
feeling
Vulnerability, self-
doubt
REFLECT
RESPOND
51. In the modern workplace, how you think is more important than what you know
EQ is the new must-have modern skill
● Responsible for 58% of job performance
● 90% of “top performers” have high EQ1
○ Only 20% of bottom performers have
above average EQ1
● High EQ performers average $29k more
than low EQ performers1
1. Emotional Intelligence Consortium; 2. Goleman, 2011
52. The Leadership Training Program Born at Google
● Self Awareness
● Self Manage
● Emotional Resiliency
● Communicating with Insight
● Alignment and Envisioning
● Leadership Presence
53. Mindful Leadership Disciplines
Take an Integrative Approach to Developing Leaders
Emotional Intelligence
Workplace studies prove that emotional competencies
predict performance, leadership effectiveness, and
wellbeing.
Mindfulness
Research shows that mindfulness is a foundational skill
that underpins the inner factors of growth: self-
awareness, self-management, and emotional skills.
Neuroscience
Neuroscience shows that attention is the fundamental
energy of the mind. How we direct our attention
determines the mental habits we form, the emotions
we develop, and the results we experience.
56. #CLOwebinar
Register for the next webinar!
How to Utilize eLearning to Cultivate a
Culture of Learning in the Workplace
Wednesday, January 18, 2016
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
events.clomedia.com/webinars
OR click the icon on the widget bar!