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MANUEL S. ENVERGA UNIVERSITY FOUNDATION
An Autonomous University
Lucena City
INSTITUTE OF GRADUATE STUDIES AND RESEARCH
A GROUP REPORT IN HUMAN RELATIONS
Presented by:
Rona Jaene A. Avellaneda
Hazel A. Aguila
Joel Bautista
Presented to:
Yolanda C. Ayuma, Ed.D.
Professor
HABIT 4
THINK WIN/WIN
PRINCIPLES OF
INTERPERSONAL
LEADERSHIP
SIX PARADIGMS OF HUMAN INTERACTION
WIN/WIN
LOSE/ WIN
WIN/ LOSE
WIN/WIN OR
NO DEAL
LOSE/ LOSE
WIN
1.
WIN/WIN
frame of mind and heart that
constantly seeks mutual benefit in all
human interactions;
means that agreements or solutions
are mutually beneficial, mutually
satisfying;
it sees life as a cooperative, not a
competitive arena
based on the paradigm that there is
plenty for everybody, that one person's
success is not achieved at the expense
or exclusion of the
success of others; and,
it is a belief in the Third
Alternative--"It's not your way or my
way; it's a BETTER WAY, a HIGHER
WAY."
2.
WIN/LOS
E
The paradigm of the race to
Bermuda--"If I win, you lose."
In leadership style, it is the
authoritarian approach.
Win/Lose people are prone to use
position, power, credentials,
possessions, or personality to get
their way.
Win/Lose Mentality Since Birth
1. Family
when one child is compared with another-- when patience, understanding or
love is given or withdrawn on the basis of such comparisons-- people are into
Win/Lose thinking.
2. Peer Group
a child first wants acceptance from his parents and then from his peers,
whether they be siblings or friends. We all know how cruel peers sometimes can
be. They often accept or reject totally on the basis of conformity to their
expectations and norms.
3. Academic World
it interprets an individual's value by comparing him/her to everyone else.
4. Athletics
life is a big game-- "winning" is "beating"
5. Law
many people think sbout when they get into trouble is suing someone, taking
them to court, "winning at someone else's expense
3. LOSE/WIN
means being a nice guy, even if "nice guys
finish last";
worse than win/lose because it has no
standards, no demands, no expectations, no
visions.
in leadership style, it is permissiveness or
indulgence;
4. LOSE/LOSE
is a result of two Win/Lose people who
get together;
is also the philosophy of the highly
dependent person without inner direction
who is miserable and thinks everyone else
should be, too;
"If nobody ever wins, perhaps being a
loser isn't so bad."
5. WIN
people with the win mentality don't
necessarily want someone else to lose;
when there is no sense of contest or
competition, it is probably the most common
approach in everyday negotiation;
a person with the win mentality thinks in
terms of securing his own ends-- and leaving
it to others to secure theirs.
WHICH OPTION IS BEST?
"It depends."
6. WIN/WIN or NO DEAL
basically means that if we can't find a
solution that would benefit us both, we
agree to disagree agreeably--- NO DEAL;
when you have NO DEAL option in your
mind, you feel liberated because you have
no need to manipulate people, to push
your own agenda, to drive for what you
want;
you can really try to understand the
deeper issues underlying the positions
FIVE DIMENSIONS OF
WIN/WIN
1
Win/Win
CHARACTER
3
Win/Win
AGREEMENTS
2
Win/Win
RELATIONSHIPS
SUPPORTIVE SYSTEMS(4) and PROCESSES (5)
1. CHARACTER
 is the foundation of Win/Win, and
everything else builds on that foundation.
THREE CHARACTER TRAITS ESSENTIAL
TO THE WIN/WIN PARADIGM
1. Integrity
• the value we place on ourselves;
• we develop self awareness and independent will by making
and keeping meaningful promises and commitments.
2. Maturity
• is the balance between courage and consideration;
• if a person can express his feelings and convictions with
courage balance with consideration for the feelings and
convictions of another person, he is MATURE, particularly if
the issue is very important to both parties
TO GO FOR WIN/WIN..
You have to be:You not only have to be:
nice courageous
brave
considerate &
sensitive
empathic confident
CONSIDER
Low
High
COURAGE
Low
High
Lose/Win
Lose/Lose
Win/Win
Win/Lose
3. Abundance Mentality
•the paradigm that there is plenty out there for
everybody;
•it results in sharing of prestige, of recognition , of
profits, of decision making;
•it opens possibilities, options, alternative and
creativity;
2. RELATIONSHIPS
• TRUST, the Emotional Bank Account, is
the essence of Win/Win;
• This is the real test of interpersonal
leadership. It goes beyond transactional
leadership into transformational
leadership, transforming the individuals
involved as well as the relationship.
3. AGREEMENTS
• Sometimes called "performance or
partnership agreements", shifting the
paradigm of productive interaction
from vertical to horizontal, from
hovering supervision to self-
supervision, from positioning to being
partners in success
FIVE ELEMENTS IN WIN/WIN
AGREEMENT1. Desired Results(not methods)- identify what is to be
done and when.
2. Guidelines- specify the parameters (principles,
policies, etc.) within which results are to be
accomplished.
3. Resources- identify the human, financial, technical,
organizational support available to help accomplish
the results.
4. Accountabitily- sets up the standards of
performance and the time of evaluation.
5. Consequences- specify--good and bad, natural and
logical-- what does and will happen as a result of the
evaluation
WIN/WIN MANAGEMENT
TRAINING
• dealt with methods, not results;
•a Win/Win agreement that involved
identifying specific objectives and criteria
that would demonstrate accomplishment and
identifying the guidelines, resources,
accountability, and consequences that would
result when the objectives were met.
WIN/WIN PERFORMANCE
AGREEMENTS
• the focus is on results; not methods
•requires vital paradigm shifts
FOUR KINDS OF
CONSEQUENCES
1. Financial- include such things as income, stock
options, allowances, or penalties.
2. Psychic/Psychological- include recognition,
approval, respect, credibility, or the loss of them.
3. Opportunity- includes training, development, perks
and other benefits.
4. Responsibility- has to do with scope and authority,
either of which can be enlarged or diminished.
5. SYSTEMS
•Win/Win can only survive in an
organization when the systems support
it.
• If you want to achieve the goals and
reflect the values in your mission
statement, then you need to align the
rewars system with these goals and
values.
5. PROCESSES
• Roger Fisher & William Ury, two
Harvard Law Professors, suggest that
the essence of principled negotiation is
to separarate the person from the
problem, to focus on interests and not
on positions, to invent options for
mutual gain, and to insist on objective
criteria-- some external standard or
principle that both parties can buy
into.
FOUR-STEP PROCESS IN
SEEKING WIN/WIN
SOLUTIONS1. See the problem from the other point of
view. Really seek to understand and to give
expression to the needs and concerns of the
other party as well as or better than they can
themselves.
2. Identify the key issues and concerns (not
positions) involved.
3. Determine what results would constitute a
fully acceptable solution.
4. Identify new options to achieve those
results.
Thank you for
listening..

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HUMAN RELATIONS- Principles of Interpersonal Leadership (A Group Report_Enverga University)

  • 1. MANUEL S. ENVERGA UNIVERSITY FOUNDATION An Autonomous University Lucena City INSTITUTE OF GRADUATE STUDIES AND RESEARCH A GROUP REPORT IN HUMAN RELATIONS Presented by: Rona Jaene A. Avellaneda Hazel A. Aguila Joel Bautista Presented to: Yolanda C. Ayuma, Ed.D. Professor
  • 2. HABIT 4 THINK WIN/WIN PRINCIPLES OF INTERPERSONAL LEADERSHIP
  • 3. SIX PARADIGMS OF HUMAN INTERACTION WIN/WIN LOSE/ WIN WIN/ LOSE WIN/WIN OR NO DEAL LOSE/ LOSE WIN
  • 4. 1. WIN/WIN frame of mind and heart that constantly seeks mutual benefit in all human interactions; means that agreements or solutions are mutually beneficial, mutually satisfying; it sees life as a cooperative, not a competitive arena
  • 5. based on the paradigm that there is plenty for everybody, that one person's success is not achieved at the expense or exclusion of the success of others; and, it is a belief in the Third Alternative--"It's not your way or my way; it's a BETTER WAY, a HIGHER WAY."
  • 6. 2. WIN/LOS E The paradigm of the race to Bermuda--"If I win, you lose." In leadership style, it is the authoritarian approach. Win/Lose people are prone to use position, power, credentials, possessions, or personality to get their way.
  • 7. Win/Lose Mentality Since Birth 1. Family when one child is compared with another-- when patience, understanding or love is given or withdrawn on the basis of such comparisons-- people are into Win/Lose thinking. 2. Peer Group a child first wants acceptance from his parents and then from his peers, whether they be siblings or friends. We all know how cruel peers sometimes can be. They often accept or reject totally on the basis of conformity to their expectations and norms. 3. Academic World it interprets an individual's value by comparing him/her to everyone else. 4. Athletics life is a big game-- "winning" is "beating" 5. Law many people think sbout when they get into trouble is suing someone, taking them to court, "winning at someone else's expense
  • 8. 3. LOSE/WIN means being a nice guy, even if "nice guys finish last"; worse than win/lose because it has no standards, no demands, no expectations, no visions. in leadership style, it is permissiveness or indulgence;
  • 9. 4. LOSE/LOSE is a result of two Win/Lose people who get together; is also the philosophy of the highly dependent person without inner direction who is miserable and thinks everyone else should be, too; "If nobody ever wins, perhaps being a loser isn't so bad."
  • 10. 5. WIN people with the win mentality don't necessarily want someone else to lose; when there is no sense of contest or competition, it is probably the most common approach in everyday negotiation; a person with the win mentality thinks in terms of securing his own ends-- and leaving it to others to secure theirs.
  • 11. WHICH OPTION IS BEST? "It depends."
  • 12. 6. WIN/WIN or NO DEAL basically means that if we can't find a solution that would benefit us both, we agree to disagree agreeably--- NO DEAL; when you have NO DEAL option in your mind, you feel liberated because you have no need to manipulate people, to push your own agenda, to drive for what you want; you can really try to understand the deeper issues underlying the positions
  • 14. 1. CHARACTER  is the foundation of Win/Win, and everything else builds on that foundation.
  • 15. THREE CHARACTER TRAITS ESSENTIAL TO THE WIN/WIN PARADIGM 1. Integrity • the value we place on ourselves; • we develop self awareness and independent will by making and keeping meaningful promises and commitments. 2. Maturity • is the balance between courage and consideration; • if a person can express his feelings and convictions with courage balance with consideration for the feelings and convictions of another person, he is MATURE, particularly if the issue is very important to both parties
  • 16. TO GO FOR WIN/WIN.. You have to be:You not only have to be: nice courageous brave considerate & sensitive empathic confident
  • 18. 3. Abundance Mentality •the paradigm that there is plenty out there for everybody; •it results in sharing of prestige, of recognition , of profits, of decision making; •it opens possibilities, options, alternative and creativity;
  • 19. 2. RELATIONSHIPS • TRUST, the Emotional Bank Account, is the essence of Win/Win; • This is the real test of interpersonal leadership. It goes beyond transactional leadership into transformational leadership, transforming the individuals involved as well as the relationship.
  • 20. 3. AGREEMENTS • Sometimes called "performance or partnership agreements", shifting the paradigm of productive interaction from vertical to horizontal, from hovering supervision to self- supervision, from positioning to being partners in success
  • 21. FIVE ELEMENTS IN WIN/WIN AGREEMENT1. Desired Results(not methods)- identify what is to be done and when. 2. Guidelines- specify the parameters (principles, policies, etc.) within which results are to be accomplished. 3. Resources- identify the human, financial, technical, organizational support available to help accomplish the results. 4. Accountabitily- sets up the standards of performance and the time of evaluation. 5. Consequences- specify--good and bad, natural and logical-- what does and will happen as a result of the evaluation
  • 22. WIN/WIN MANAGEMENT TRAINING • dealt with methods, not results; •a Win/Win agreement that involved identifying specific objectives and criteria that would demonstrate accomplishment and identifying the guidelines, resources, accountability, and consequences that would result when the objectives were met.
  • 23. WIN/WIN PERFORMANCE AGREEMENTS • the focus is on results; not methods •requires vital paradigm shifts
  • 24. FOUR KINDS OF CONSEQUENCES 1. Financial- include such things as income, stock options, allowances, or penalties. 2. Psychic/Psychological- include recognition, approval, respect, credibility, or the loss of them. 3. Opportunity- includes training, development, perks and other benefits. 4. Responsibility- has to do with scope and authority, either of which can be enlarged or diminished.
  • 25. 5. SYSTEMS •Win/Win can only survive in an organization when the systems support it. • If you want to achieve the goals and reflect the values in your mission statement, then you need to align the rewars system with these goals and values.
  • 26. 5. PROCESSES • Roger Fisher & William Ury, two Harvard Law Professors, suggest that the essence of principled negotiation is to separarate the person from the problem, to focus on interests and not on positions, to invent options for mutual gain, and to insist on objective criteria-- some external standard or principle that both parties can buy into.
  • 27. FOUR-STEP PROCESS IN SEEKING WIN/WIN SOLUTIONS1. See the problem from the other point of view. Really seek to understand and to give expression to the needs and concerns of the other party as well as or better than they can themselves. 2. Identify the key issues and concerns (not positions) involved. 3. Determine what results would constitute a fully acceptable solution. 4. Identify new options to achieve those results.