The document discusses Stephen Covey's Seven Habits of Highly Effective People. It covers Habits 4 through 7, which are: Think Win-Win, Seek First to Understand Then to Be Understood, Synergize, and Sharpen the Saw. The habits promote mutual benefit, empathetic listening, creative cooperation, and self-renewal to build strong interpersonal relationships and effectiveness.

1. Humanities
Fall 2013
GENN 001
Lecture (4)
Seven Habits Part II

2. Seven Habits
4 –Think Win-Win
The Habit of Mutual Benefit
Interdependence
4
Independence

3. Levels of Communication
High
___________ (Win/Win)
Trust __________ (Compromise)
Low
_________ (Win/Lose or Lose/Win)
Low Cooperation High

4. Nash equilibrium
The practical and general implication is that when players act
in the interests of the group, then they are better off than if they
acted in the their individual interests alone.
Beautiful Mind

5. A Good Agreement
To setup an agreement you have to:
• Get a clear picture of what the desired outcome will be.
• Identify the resources.
• Identify how accountability is to be done.
• Identify the consequences (good or bad)

6. Six Paradigms of human interaction:
1- Win/Win: People seek mutual benefit in all human interactions.Win-win
means that agreements or solutions are mutually beneficial,
mutually satisfying.
2- Win/Lose: The competitive paradigm. If I win, you lose. In relationships,
If both people aren’t wining, both are losing.
3- Lose/Win: The “ Doormat” paradigm. The individual seeks strength
from popularity based on acceptance.
4- Lose/Lose: when people become obsessed with making the other person
lose, even at their own expense.
5- Win... Focusing solely on getting what one wants. A person with the win
mentality thinks in terms of securing his own ends and leaving
it to others to secure theirs.
6- Win/ Win or No Deal. If we can’t find a mutually benefficial solution,
we agree to disagree agreeably.

7. Seven Habits
5 –Seek First to understand Then
to be understood
Interdependence
5
The Habit of emphathetic
4
communication
Independence

8. We usually listen at one of four levels: Ignoring, pretending,
selective listening, or attentive listening. We should be using the
fifth, highest form of listening... Empathic listening.
You must listen with your ears, your eyes and your heart.
This habit is important as it extends your circle of influence. You
are focusing on building your understanding. As you appriciate
people more, they will appreciate you more.

9. Listen !!!
• The whole key is in the sequence.
• Do not listen with intend to reply, rather, with the intend to
understand.
• You need to be influenced to be able to influence.
• You need to diagnose before prescribing the medicine.

10. Understand !!!
• It requires patience and openness
• It requires alot of time, but it saves alot of time on the long run
• Understanding doesnot mean that you agree… it means that you
accept the other.
• Relationships are more important than efficiency

11. Seven Habits
6 –Synergize
The Habit of creative cooperation
Interdependence
5 6
4
Independence
Synergy means the whole is greater than the some of the parts

12. Differences !!!
• Don’t respect differences!
• Don’t accept differences!
• Don’t tolerate differences!
• CELEBRATE differences!
• Respect them, build on strengths, and compensate for
weaknesses.
• Synergistic communication is opening your mind and heart to
new possibilities

13. • Think win-win is the root
• Seek first to understand is the route
• Synergize is the fruit

14. Seven Habits
7 –Sharpen the saw
The Habit of Renewal

15. • “I’m busy sawing, stupid!
• Keep the balance between productivity and productive
capability

16. You must renew your four
dimensions of your nature !!!
The Physical Dimension:
The physical dimension involves caring for your physical body
eating the right foods, getting enough rest and relaxation, and
exercising on a regular basis.
The Spiritual Dimension
The spiritual dimension is your center, your commitment to your
value system. It draws upon the sources that inspire and uplift you
and tie you to timeless truths of humanity.

17. The Mental Dimension:
It's important to keep your mind sharp by reading, writing,
organizing and planning. Read broadly and expose yourself to great
minds.
The Social/Emotional Dimension:
Our emotional life is primarily developed out and manifested in our
relationships with others. Renewing our social/emotional
dimension requires focus and exercise in our interaction with
others.

18. The 7 Habits...and what they'll
do to help your group
• Be Proactive provides courage to take risks and accept new
challenges to achieve goals.
• Begin with the End in Mind brings projects to completion and
unites teams and organizations under a shared vision, mission, and
purpose.
• Put First Things First Promotes getting the most important
things done first and encourages direct effectiveness.
• Think Win/Win Encourages conflict resolution and helps
individuals seek mutual benefit, increasing group momentum.

19. The 7 Habits...and what they'll
do to help your group
• Seek First to Understand, Then to Be Understood Helps people
understand problems, resulting in targeted solutions; and promotes
better communications, leading to successful problemsolving.
• Synergize Ensures greater "buyin“ from team members and
leverages the diversity of individuals to increase levels of success.
• Sharpen the Saw Promotes continuous improvements and
safeguards against "burnout“ and subsequent nonproductivity.