How to Manage and Troubleshoot Search: A Practical Guide

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Speaker: Agnes Molnar; SharePoint 2013 introduces a lot of improvements when it comes to managing all aspects of a search deployment. In this session I will cover the most common methods for troubleshooting issues related to databases, crawl error’s and warnings, entity extraction and content processing, query processing and query rules.

Technology

How to Manage
And Troubleshoot Search
AGNES MOLNAR
SENIOR SEARCH SOLUTIONS CONSULTANT

SHAREPOINT AND PROJECT CONFERENCE ADRIATICS
ZAGREB, 11/28/2012

Introduction
• Senior Search Solutions Consultant
• SharePoint Server MVP

• Speaker, Blogger, Community Lead
http://aghy.hu
http://www.DoMoreWithSearch.com

Agnes.Molnar@BAInsight.com
@molnaragnes

There are major changes in Search!

Combination Used
of FAST and pervasively
SharePoint Content by throughout Continuous
Search Search WCM the platform Result Sources Crawling

High Query Search
Scalability CSOM Result Blocks Suggestions Query Rules Refinements

Search is used pervasively throughout the platform

4

Search Administration Challenges
• Hasn't supported an iterative development
process that I'm used to.
• Adding capacity is complicated
• Requires access to console
• Limited support for delegation

Search Administration Challenges
• Heterogeneous Data Models
• Every system is different
• Mapping to common metadata is essential for
findability
• Heterogeneous Security
• Bandwidth and Performance
• LOTS of content
• Cross-site bandwidth can be
expensive/limited
• Source Systems can be the limiting factor

Search Troubleshooting Challenges
• Complex architecture
• Complex configuration
• Query and crawl reporting
• Scenarios
• Search service is unavailable
• “Hung” crawl

Troubleshooting Enhancements
• Crawl log
• Content Source (1,7, and 30 day duration trend)
• URL View (Remove from index)
• History (Latency/Load)
• Health reports
• Crawl Latency/Load by Repository, Handler, Crawler, CPC, SQL
• Crawl Freshness by source heat map in days
• CPU and Memory Load by component and process
• Content Processing by stage
• Query Latency/Load percentiles overlaid with crawl and analytics load
• Federation
• Query Latency by Object model, Query Processing, Core index

Debugging and Troubleshooting
Crawl Processes

How Fresh my Content is? –
Search Results Freshness

• Depends on:
• Size of repository
• Change rate
• Request response time
• Crawl schedule
• Type of changes
• Etc.

Search Results Freshness –
Incremental Crawl

Search Results Freshness –
Continuous Crawl

Want to Know More About SharePoint 2013
Search?
The Essential Guide
to Enterprise Search
in SharePoint 2013
Everything You Need to Know to
Get the Most Out of Search and
Search-based Applications

Download from
www.SharePointSearch2013.com

This book contains 20 chapters, and more than 100 pages packed full of valuable
insights. Also includes helpful call outs and screenshots.

Architecture Applications
Working
User Working , Deployme &
with Queries
Experience with Content nt & Developme
and Results
Operations nt

questions?
HTTP://AGHY.HU
HTTP://DOMOREWITHSEARCH.COM
@MOLNARAGNES

thank you.

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How to Manage and Troubleshoot Search: A Practical Guide

1. How to Manage And Troubleshoot Search AGNES MOLNAR SENIOR SEARCH SOLUTIONS CONSULTANT SHAREPOINT AND PROJECT CONFERENCE ADRIATICS ZAGREB, 11/28/2012

2. sponsors

3. Introduction • Senior Search Solutions Consultant • SharePoint Server MVP • Speaker, Blogger, Community Lead http://aghy.hu http://www.DoMoreWithSearch.com Agnes.Molnar@BAInsight.com @molnaragnes

4. There are major changes in Search! Combination Used of FAST and pervasively SharePoint Content by throughout Continuous Search Search WCM the platform Result Sources Crawling High Query Search Scalability CSOM Result Blocks Suggestions Query Rules Refinements Search is used pervasively throughout the platform 4

5. Search Administration Challenges • Hasn't supported an iterative development process that I'm used to. • Adding capacity is complicated • Requires access to console • Limited support for delegation

6. Search Administration Challenges • Heterogeneous Data Models • Every system is different • Mapping to common metadata is essential for findability • Heterogeneous Security • Bandwidth and Performance • LOTS of content • Cross-site bandwidth can be expensive/limited • Source Systems can be the limiting factor

7. Search Troubleshooting Challenges • Complex architecture • Complex configuration • Query and crawl reporting • Scenarios • Search service is unavailable • “Hung” crawl

8. Troubleshooting Enhancements • Crawl log • Content Source (1,7, and 30 day duration trend) • URL View (Remove from index) • History (Latency/Load) • Health reports • Crawl Latency/Load by Repository, Handler, Crawler, CPC, SQL • Crawl Freshness by source heat map in days • CPU and Memory Load by component and process • Content Processing by stage • Query Latency/Load percentiles overlaid with crawl and analytics load • Federation • Query Latency by Object model, Query Processing, Core index

9. Debugging and Troubleshooting Crawl Processes

10. Debugging and Troubleshooting Crawl Processes

11. Debugging and Troubleshooting Crawl Processes

12. Debugging and Troubleshooting Crawl Processes

13. How Fresh my Content is? – Search Results Freshness • Depends on: • Size of repository • Change rate • Request response time • Crawl schedule • Type of changes • Etc.

14. Search Results Freshness – Incremental Crawl

15. Search Results Freshness – Continuous Crawl

16. Query Debugging – Developer Dashboard

17. Want to Know More About SharePoint 2013 Search? The Essential Guide to Enterprise Search in SharePoint 2013 Everything You Need to Know to Get the Most Out of Search and Search-based Applications Download from www.SharePointSearch2013.com This book contains 20 chapters, and more than 100 pages packed full of valuable insights. Also includes helpful call outs and screenshots. Architecture Applications Working User Working , Deployme & with Queries Experience with Content nt & Developme and Results Operations nt

18. questions? HTTP://AGHY.HU HTTP://DOMOREWITHSEARCH.COM @MOLNARAGNES

19. thank you. SHAREPOINT AND PROJECT CONFERENCE ADRIATICS ZAGREB, 11/28/2012

Editor's Notes

http://blogs.technet.com/b/tothesharepoint/archive/2012/09/14/how-can-i-achieve-the-best-freshness-of-search-results-introducing-continuous-crawls-for-sharepoint.aspx

How to Manage and Troubleshoot Search: A Practical Guide

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Editor's Notes