Uploaded byAgnes Molnar
#SEASPC: Information Architecture and Enterprise Search - Better Together
This document provides an overview of information architecture and enterprise search capabilities in SharePoint 2010. It discusses how information architecture principles like content types, metadata, and folders/document sets can be used to better organize content. It also summarizes the key components of SharePoint's search functionality, including the search center, index, crawler, and federated search. The document advocates that information architecture and search work better together, and provides best practices around improving content organization and search to help users find what they need.
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#SEASPC: Information Architecture and Enterprise Search - Better Together
- 1. Agnes Molnar INFORMATION ARCHITECTURE AND ENTERPRISE SEARCH – BETTER TOGETHER
- 2. ABOUT AGNES MOLNAR •SharePoint Server MVP • Senior Solutions Consultant, BA Insight • Blogger, frequent speaker, writer • Web: http://www.bainsight.com • Blog: http://aghy.hu • Email: aghy@aghy.hu • Twitter: @molnaragnes
- 3. AGENDA • What isthe „Information Architecture”? • What is the „Search”? • SP2010 Document Management Capabilities • SP2010 Search Capabilities • Better Together – Best Practices
- 4. WHY? WHY? WHY? •Information overload Data is doubling every 18 months (Gartner) • Time spent by searching for something: 8 hours / week / information worker (Gartner) • Searching without finding: 3.5 hours / week / information worker (Gartner) COMPLETELY WASTED!
- 5. WHAT IS „INFORMATION ARCHITECTURE”? Theart and science of organizing and labeling web sites, intranets, online communities, and software to support findability and usability. Wikipedia, IAI
- 6. ORGANIZING THE CONTENTIN SP2010 • Document Libraries & Folders • Content Types • Document Sets • Managed Metadata • Document ID • Workflows • Content Organizer Rules • Office 2010 Integration • Office Web Apps • SharePoint Workspace 2010
- 7. FOLDERS VS. DOCUMENTSETS • Document Sets: Components, similar to folders, that enable users to collaborate on related documents without having to create a new document library or site.
- 8. FOLDERS VS. DOCUMENTSETS Document_1 Document_F1_1 Document_2 Document_F1_2 Folder_1 Document Library Folder_F1_1 Folder_F1_1_1 ... Folder_2 DocumentSet_F1_1 Document_DS_F1_1_1 Folder_3 Document_DS1_1 DocumentSet_1 Document_DS1_2
- 9. CONTENT TYPES • ContentType: • Properties & Metadata • Workflows • Document Template • One Content Type – Multiple Document Libraries • One Document Library – Multiple Content Types
- 10. MANAGED METADATA • ManagedMetadata: A hierarchical collection of centrally managed terms that you can define and then use as attributes for items. • Benefits: • Consistent and global use of terminology • Managed out of context • Managed by owners • Better search results • Dynamic
- 11. CONTENT ORGANIZER RULES •Property based rules • Users don’t need to know where to save • Well organized content • Discover, search and find
- 12. WHAT IS „SEARCH”? •„I know what I’m searching for and know how to do that” • „I know what I’m searching for but I don’t know how to do that” • „I don’t know what I’m searching for” • „Am I Searching?...”
- 13. ENTERPRISE SEARCH • Enterprise– is no longer within the firewall • Relevance is critical • Search within the organization • „Transparent” Search • Search Driven Applications
- 14. SEARCH COMPONENTS Source: http://searchpatterns.org
- 15. SEARCH COMPONENTS Search Center- UI for users to issue queries and interact with results Query Servers - Accept query requests from users and return results Query Object Model Federated Source Query Federation - Return results from non-SharePoint Indexes Query Servers Index Indexing - Extract information from items to enable efficient matching Partition Index Partition - Subset of the overall index Indexer Crawling - Traverse URL space to record items in searchcatalog Crawler Connectors - Know how to processdifferent content sources Content Sources - Host the content Content Content Content
- 16. SHAREPOINT 2010 SEARCH • Enterprise scale-out (100M docs) • Powershell support • Boolean query syntax • Prefix matching • New, rich User Interface • Faceted Navigation (Refinement Panel) • Suggestion while typing • Improved People Search with phonetic matching • Social Tagging and Search • Enhanced Relevance
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- 18. SHAREPOINT P2010 SEARCH •Content Sources • SharePoint content • File Shares • Web sites • Exchange Public Folders • Business Data • Custom Connections
- 19. FAST SEARCH FORSHAREPOINT 2010 • Unlimited scale • Enhanced User Interface • Deep refinement with counts • Thumbnails + Document Previews • Visual Best Bets • User Context • Sorting on any Property • Similar Search • Content Processing Pipeline with Entity Extraction • „Easy” install and configuration
- 20. FAST SEARCH FORSHAREPOINT 2010 Sorting on any Query property Related completion searches & people Deep Refiners Scrolling Document previews thumbnails Read in Office Web Apps Federated results
- 21. FAST SEARCH FORSHAREPOINT 2010 • User Context
- 22. SEARCH FEDERATION • Usingremote index for SharePoint queries • Location type: • SharePoint Search index • FAST index • OpenSearch 1.0/1.1
- 23. SEARCH FEDERATION • Benefits: • No resources needed for indexing • Custom Credentials • Usage restrictions • Prefix / Pattern match • Query Template • {searchTerms} scope:Documents • {searchTerms} type:.doc type:.docx type:.docm • BUT: • Live Internet connection is required • Bandwith • No control over results (order, relevance, etc.) • Separated Web Parts
- 24. CRAWLED/MANAGED PROPERTIES • Crawledproperty: metadata extracted from the documents/items during the crawl. • Managed property: can appear in refined searches and helps users perform more successful queries
- 25. CRAWLED/MANAGED PROPERTIES • Propertymapping • Map to the same managed property if reasonable (Title, Subject, Location, etc.) • Don’t create managed property if you don’t really need (index size!) • Full Crawl!
- 26. BETTER TOGETHER • Improve the content • Organize • Consistent Properties & Metadata • Content Types • Discover, Search, Find • Navigation • Improve the search • Content Sources - „Transparent” Search • Scopes – Filtering • Customized UI • Iterations!
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- 29. SESSION EVALUATIONS • Yourfeedback is important to us. Please fill in the session evaluation on the Conference Agenda. • Ratings • Please rate the • 1 Below Expectations • Content • 2 Met Expectations • Speaker • 3 Exceeded Expectations • Demo
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