The document is an agenda for an event titled "Hosting: The Future of Business Grade Communications" being held on May 1st, 2012 at the Grand Connaught Rooms in London. The agenda outlines the schedule for the day which includes an opening, introductions, presentations on the growing hosted marketplace and the move to hosted communications, breakout sessions, and a champagne reception. Presenters will discuss topics like the cloud computing market, hosted solutions, virtualization, and how the cloud is impacting partners. The document provides an overview of the event and presentations that will explore trends in cloud computing and hosted communications.