This document discusses harnessing the power of volunteers and the key to engaging today's volunteers. It notes that today's volunteers seek reward, want to serve a cause, expect empowerment, desire flexibility, want immediate impact, and need autonomy. Effective volunteer leaders are committed, invest time, focus on essentials like vision, goals and responsibilities. When recruiting volunteers, organizations should provide a clear need, solution, opportunities to help using one's skills, and benefits. Recruitment methods include targeting those with specific skills, connecting to related populations, and short-term roles with little required skill. Organizations have a responsibility to properly orient, train, supervise, and provide a flexible team environment for volunteers. Recognition and keeping proper records