This document provides information on proper hand hygiene techniques for healthcare workers. It discusses that bacterial flora normally resides on hands, including transient bacteria that can be removed by thorough hand washing and resident bacteria that are more deeply attached. The document outlines hand cleaning processes that should be followed, including scrubbing for 3-5 minutes with fingernail cleaning and jewelry removal. It recommends hand washing after patient contact and using hand sanitizers that kill 99.9% of bacteria. The policy requires hand washing in specific situations and limits artificial nails for direct patient care workers.