The document outlines common errors in webinar presentations, including falling back into a lecturing style, neglecting participant interaction, and using uninspiring slides. It also recommends five best practices to create engaging and interactive learning experiences, such as allowing frequent participant interactions, mixing up polling methods, and soliciting regular feedback. The goal is to foster a captivating, informative, and enjoyable learning environment.

1. Great Webinars
How to Create Interactive Learning that
is Captivating, Informative and Fun
ASTD International Conference
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2. What Can Go Wrong?
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3. Common Errors
1
Returning to a “talking head” presentation style
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4. Common Errors
The more you feel like a
lecturer, the less effective
you will be.
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5. Common Errors
2
Not allowing participants to chat with each other
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6. Common Errors
A stern teacher or parent
trying to get people’s attention
(and refusing to allow them to
talk) is not very effective.
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7. Common Errors
3
Designing boring, bullet point slides with no graphics
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8. Common Errors
If you’re Einstein, perhaps you can hold our
interest without interesting slides.
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9. Best Practices
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10. 5 Best Practices
1. Allow no more than 3 minutes between participant
interaction opportunities.
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11. Rule of Thumb
Engage participants every 3 minutes with a poll,
chat, request for feedback, etc.
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12. 5 Best Practices
2. Mix it up with diverse use of polling.
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13. 5 Best Practices
3. Build opportunities for participants to exchange ideas
and opinions using chat and voice.
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15. Chat: Celebration
What techniques do you use to recognize and
celebrate success?
Sample Exercise:
Creating an Inspiring
Work Culture
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17. 5 Best Practices
4. Create learning experiences
with real issues and problems
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18. Coaching Case Study #1
Kathy, a Boomer, has needed to take
a lot of vacation time to deal with her
elderly and sick father who lives in
another state.
She comes back from these trips exhausted
and emotionally drained. In the past you have
valued her contributions to the team. At the
moment she is lagging behind in her duties at
work and you need to speak with her.
Sample Exercise: Leading Across Generations
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20. 5 Best Practices
5. Request learner feedback regularly.
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21. Learner Feedback
• Are you with me?
• What questions do you have?
• Give Bob a round of applause.
• Have you completed the worksheet?
• Do you agree/disagree with this
statement?
• How are you feeling about this virtual
course?
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22. 5 Techniques to Transform
1. Allow no more than 3 minutes between
participant interaction opportunities.
2. Mix it up with diverse use of polling.
3. Build opportunities for participants to
exchange ideas and opinions using chat and
audio.
4. Create learning experiences with real issues
and problems.
5. Request learner feedback regularly.
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23. Thank You!