The document discusses leveraging communication styles in virtual training to create more engaging sessions. It outlines four communication styles: Achiever, Anchor, Adventurer, and Analyzer, detailing their preferences for virtual training environments. Additionally, it provides insights into what each style wants from such sessions to enhance learning experiences.

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Leveraging
Communication Styles
in Virtual Training

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Housekeeping
• Chat: Find the chat window
• Chat Leo Brodie to troubleshoot
technical issues
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Introduction
• Cynthia Clay, President/CEO, NetSpeed Learning
• Author of Great Webinars: Interactive Learning
that is Captivating, Informative, and Fun
• Work with our clients to build thriving virtual
workplaces, better virtual leaders, and stellar
virtual learning
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Objectives
• Recognize the four
communication styles of
your learners
• Leverage the
preferences of each
style to build a more
engaging virtual session
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What is
Communication
Style?
The way in which
basic personal
preferences are
expressed in
conversation
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Your Experience Have you ever attended a
virtual training session that
felt out of sync with your
communication style?
If so, how so?
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First Dimension
PRACTICAL
Facts
Present
Execute
Concrete
Detail
CREATIVE
Ideas
Future
Imagine
Abstract
Big Picture
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Second Dimension
LOGICAL
Reason
Think
Analyze
Evaluate
Objective
PERSONAL
Value
Feel
Understand
Appreciate
Subjective
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Communication Style
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Achiever Anchor Adventurer Analyzer
Four Communication Styles

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Achiever Anchor Adventurer Analyzer
What is your communication style?

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Achiever
• Excel at facts and details
• Are concrete thinkers
• Focus on the here and now
• Deal with situations objectively
• Like to execute rather than dream
• Get things done through reason,
analysis, and evaluation
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Achiever
What do Achievers want in a
virtual training session?
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Achievers Wants
• Clear objectives
• Start/end on time
• Logical flow and progression
• Hands-on application
• Practical and immediately
applicable
• Opportunity to evaluate and
problem solve
• Little fluff
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• Focus on facts and details
• Live in the present, not the future
• Are anchored by values and feelings
• Strive to understand and appreciate
• Avoid analyzing and evaluating
• Tend to be subjective
• Get things done with people
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Anchor

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What do Anchors want in a
virtual training session?
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Anchor

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Anchors Wants
• Time to network
• Warm opening and safe learning
environment
• Concern for individuals
participating
• Practical, tested content
• Opportunity to work in breakout
groups
• Meaningful connections
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• Prefer the creative and personal
• Value and understand others
• Prefer to feel rather than think
• Are more comfortable with the big
picture, not the details
• Like to imagine or envision the future
• Get things done with a sense of
adventure and innovation
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Adventurer

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What do Adventurers want in a
virtual training session?
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Adventurer

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Adventurer Wants
• Fun icebreakers to open
• Faster pace
• Creative activities and games
• Interesting ideas and theories
• Opportunity to discuss interesting
problems in breakout rooms
• Engaging, energetic delivery
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• Thrive in the realm of ideas
• Use abstract thinking and
imagination
• Like to reason, think and analyze
• Avoid feeling and understanding
• Tend to be objective
• Are inspired by future potential
• Get things done through creative
analysis
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Analyzer

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What do Analyzers want in a virtual
training session?
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Analyzer

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Analyzer Wants
• Logical objectives and agenda
• Time to think
• Strategies, not tactics
• Synergistic models and theories
• Opportunity to apply theories to
problems and predict outcomes
• Stimulating lecture and discussion
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Taking Action
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What is one thing you
intend to do now to
improve your virtual
training sessions?

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One More Resource
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Download a complimentary ebook:
Great Virtual Facilitation Tips
https://netspeedlearning.com/resource/vfacilitation-tips

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Thank you!
Cynthia Clay
NetSpeed Learning
206-517-5271
info@netspeedlearning.com
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