Flexera Software’s enterprise solutions help organizations increase the usage and value derived from the software applications they purchase and empower IT Procurement, Sourcing and Vendor Management teams to negotiate better software contracts
Software License Optimization and ITSM - Drive Efficiency and Cost Savings Flexera
Guest Speaker, Martin Thompson, ITAM Review Analyst @itamreview
An enterprise app store can streamline the application request, approval and delivery process and enable proactive license compliance and optimum license usage. Learn how IT asset management and Service Management can work together to improve the efficiency of application delivery and drive cost savings in software spending.
Webinar: Making the Move to SaaS - Commercial and Licensing ImplicationsFlexera
Join Flexera Software and Duncan Jones from Forrester for a webinar on how to prepare for your transition to SaaS and subscriptions and the implications for license management.
Extend the power of your ServiceNow Service Catalog, optimize your software license usage, and automate the deployment of PC, Mac, mobile, and cloud applications to employees
Windows 10 One Year Later: What’s Holding You Back? Flexera
Commonly Asked Q&A for Those Still on the Fence. Where are you in the move to Windows 10? Microsoft claims 350M devices now run Windows 10, but most enterprise customers have been waiting to roll it out. With the Anniversary Update now released, many IT organizations are putting their projects into gear and looking seriously at Windows 10 deployments. What have we learned in the first year of Windows 10? We invited Jay Parekh, Director of Enterprise Computing and Mobility at Netrix to join us to answer that question and to learn how early adopters have handled the migration, including their pitfalls and successes.
Powering the Daily Application Readiness Process for Inventory, Rationalization, Packaging, and Compatibility Testing of Physical, Virtual, and Mobile Applications, Ensuring Faster Service Delivery and Predictable Deployment. AdminStudio Suite 2015 is Windows 10-ready, helping organizations ensure a fast, effective and reliable migration to Microsoft's new operating system and the ability to keep up with the accelerated update and upgrade cadence announced as part of Windows 10-as-a-service.
Flexera Software’s enterprise solutions help organizations increase the usage and value derived from the software applications they purchase and empower IT Procurement, Sourcing and Vendor Management teams to negotiate better software contracts
Software License Optimization and ITSM - Drive Efficiency and Cost Savings Flexera
Guest Speaker, Martin Thompson, ITAM Review Analyst @itamreview
An enterprise app store can streamline the application request, approval and delivery process and enable proactive license compliance and optimum license usage. Learn how IT asset management and Service Management can work together to improve the efficiency of application delivery and drive cost savings in software spending.
Webinar: Making the Move to SaaS - Commercial and Licensing ImplicationsFlexera
Join Flexera Software and Duncan Jones from Forrester for a webinar on how to prepare for your transition to SaaS and subscriptions and the implications for license management.
Extend the power of your ServiceNow Service Catalog, optimize your software license usage, and automate the deployment of PC, Mac, mobile, and cloud applications to employees
Windows 10 One Year Later: What’s Holding You Back? Flexera
Commonly Asked Q&A for Those Still on the Fence. Where are you in the move to Windows 10? Microsoft claims 350M devices now run Windows 10, but most enterprise customers have been waiting to roll it out. With the Anniversary Update now released, many IT organizations are putting their projects into gear and looking seriously at Windows 10 deployments. What have we learned in the first year of Windows 10? We invited Jay Parekh, Director of Enterprise Computing and Mobility at Netrix to join us to answer that question and to learn how early adopters have handled the migration, including their pitfalls and successes.
Powering the Daily Application Readiness Process for Inventory, Rationalization, Packaging, and Compatibility Testing of Physical, Virtual, and Mobile Applications, Ensuring Faster Service Delivery and Predictable Deployment. AdminStudio Suite 2015 is Windows 10-ready, helping organizations ensure a fast, effective and reliable migration to Microsoft's new operating system and the ability to keep up with the accelerated update and upgrade cadence announced as part of Windows 10-as-a-service.
What's New App Portal 2016 & Introducing App Broker for ServiceNowFlexera
App Broker 2016 for ServiceNow enables the ServiceNow Service Portal to function like an enterprise app store that is also capable of optimizing license usage, maintaining license compliance and controlling deployment of desktop, mobile and cloud applications. The new solution permits organizations to significantly enhance their investment in the ServiceNow platform with service catalog managment to improve efficiency, reduce costs and lessen software audit risk.
Cybersecurity Strategy Must Include Software License OptimizationFlexera
A full enterprise wide hardware and software asset inventory provides the essential “evidence” agencies use to detect unlicensed and/or unauthorized IT assets
Organizations need visibility and control of the hardware and software assets deployed in their environments. Discovery and inventory are the key first steps to gaining that visibility. The next step is to analyze and normalize the raw inventory data to identify the publishers, titles, versions and editions of software installed on each device. This normalized inventory data is the foundation for a number of business processes, including— software asset management and license compliance (IT Operations), software vulnerability management (Security), and IT service management. There are many business benefits that come from having normalized inventory, such as—identification of unauthorized software in the environment which could pose a security risk, rationalization and consolidation of the software portfolio to reduce management and support costs, and more.
Attend this webinar to hear about:
-Normalized Inventory Use Cases and Associated Business Value
-FlexNet Normalized Inventory for Clients
-FlexNet Normalized Inventory for Servers
Webinar: Moving to Office 365? What You Need to Know!Flexera
Learn about the Software Asset Management processes and tools required to manage your Office 365 subscription to control costs and maintain license compliance.
Webinar: What's New in FlexNet Manager Suite 2016Flexera
View these slides to learn about the new features in FlexNet Manager Suite 2016, including managing and optimizing the full range of Microsoft contracts and licenses. As organizations continue to move to the cloud, flexible subscription contract support is critical.
How to maximise the benefit of your software costs in compliance with the software licence agreements?
How an enhanced software asset management can help optimizing your IT costs?
Reduce Distribution & Support Costs with Electronic Software Delivery (ESD)Flexera
In this demonstration, Jim Berthold, Principal Solutions Engineer with Flexera Software discusses how software vendors and device manufacturers can reduce distribution and support costs with FlexNet Operations, an entitlement-based electronic software delivery solution. He demonstrates how vendors can improve the customer experience by providing immediate access to software purchased with a clean, easy to use interface. Vendors also benefit from immediate revenue recognition once the customer has been notified that they can access their software.
Windows 10 Rapid Release Management - Featuring AdaptivaFlexera
Flexera Software and Adaptiva discuss changes taking place in the enterprise infrastructure that is requiring IT practitioners to change the way they think about updates like Windows 10, including:
Automating the update process
“Future-proofing” to stay ready for future updates
Reducing risks throughout the enterprise application portfolio
Software Asset Management – Keeping track of what I’m licensed for!Cireson
Cireson Asset Management empowers companies to track their software assets and manage compliance like never before! In this workshop we will work through a real world scenario with our experts and see how Software Asset Management can be leveraged to understand installed vs. utilized vs. owned assets in order to ensure license compliance. In this session we will cover:
• Understanding and setting Software Asset Management Settings
• Populating required CI’s (licenses, locations etc.)
• Creating Software Assets
• Understanding and Creating Software Metering Rules
• Some basic reports
Let us help you get that software compliance monkey off your back!
Speakers:
Brian Pavnick - Cireson
Jaisson Mailloux - SoftwareONE
Increase Your Value: Upgrade CA IT Asset Manager CA Technologies
IT interruptions often cause business delays that can be detrimental to your productivity, quality of service and bottom line. The CA IT Asset Manager (CA ITAM) is designed to help manage the complexity of your assets more efficiently.
For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz
Benchmarking ITAM: Understand and grow your organization's IT Asset Manageme...Jon Stevens-Hall
Jon Hall's presentation from the IAITAM (International Association of IT Asset Managers) Annual Conference and Exhibition in Palm Springs, USA, in 2012
What's New App Portal 2016 & Introducing App Broker for ServiceNowFlexera
App Broker 2016 for ServiceNow enables the ServiceNow Service Portal to function like an enterprise app store that is also capable of optimizing license usage, maintaining license compliance and controlling deployment of desktop, mobile and cloud applications. The new solution permits organizations to significantly enhance their investment in the ServiceNow platform with service catalog managment to improve efficiency, reduce costs and lessen software audit risk.
Cybersecurity Strategy Must Include Software License OptimizationFlexera
A full enterprise wide hardware and software asset inventory provides the essential “evidence” agencies use to detect unlicensed and/or unauthorized IT assets
Organizations need visibility and control of the hardware and software assets deployed in their environments. Discovery and inventory are the key first steps to gaining that visibility. The next step is to analyze and normalize the raw inventory data to identify the publishers, titles, versions and editions of software installed on each device. This normalized inventory data is the foundation for a number of business processes, including— software asset management and license compliance (IT Operations), software vulnerability management (Security), and IT service management. There are many business benefits that come from having normalized inventory, such as—identification of unauthorized software in the environment which could pose a security risk, rationalization and consolidation of the software portfolio to reduce management and support costs, and more.
Attend this webinar to hear about:
-Normalized Inventory Use Cases and Associated Business Value
-FlexNet Normalized Inventory for Clients
-FlexNet Normalized Inventory for Servers
Webinar: Moving to Office 365? What You Need to Know!Flexera
Learn about the Software Asset Management processes and tools required to manage your Office 365 subscription to control costs and maintain license compliance.
Webinar: What's New in FlexNet Manager Suite 2016Flexera
View these slides to learn about the new features in FlexNet Manager Suite 2016, including managing and optimizing the full range of Microsoft contracts and licenses. As organizations continue to move to the cloud, flexible subscription contract support is critical.
How to maximise the benefit of your software costs in compliance with the software licence agreements?
How an enhanced software asset management can help optimizing your IT costs?
Reduce Distribution & Support Costs with Electronic Software Delivery (ESD)Flexera
In this demonstration, Jim Berthold, Principal Solutions Engineer with Flexera Software discusses how software vendors and device manufacturers can reduce distribution and support costs with FlexNet Operations, an entitlement-based electronic software delivery solution. He demonstrates how vendors can improve the customer experience by providing immediate access to software purchased with a clean, easy to use interface. Vendors also benefit from immediate revenue recognition once the customer has been notified that they can access their software.
Windows 10 Rapid Release Management - Featuring AdaptivaFlexera
Flexera Software and Adaptiva discuss changes taking place in the enterprise infrastructure that is requiring IT practitioners to change the way they think about updates like Windows 10, including:
Automating the update process
“Future-proofing” to stay ready for future updates
Reducing risks throughout the enterprise application portfolio
Software Asset Management – Keeping track of what I’m licensed for!Cireson
Cireson Asset Management empowers companies to track their software assets and manage compliance like never before! In this workshop we will work through a real world scenario with our experts and see how Software Asset Management can be leveraged to understand installed vs. utilized vs. owned assets in order to ensure license compliance. In this session we will cover:
• Understanding and setting Software Asset Management Settings
• Populating required CI’s (licenses, locations etc.)
• Creating Software Assets
• Understanding and Creating Software Metering Rules
• Some basic reports
Let us help you get that software compliance monkey off your back!
Speakers:
Brian Pavnick - Cireson
Jaisson Mailloux - SoftwareONE
Increase Your Value: Upgrade CA IT Asset Manager CA Technologies
IT interruptions often cause business delays that can be detrimental to your productivity, quality of service and bottom line. The CA IT Asset Manager (CA ITAM) is designed to help manage the complexity of your assets more efficiently.
For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz
Benchmarking ITAM: Understand and grow your organization's IT Asset Manageme...Jon Stevens-Hall
Jon Hall's presentation from the IAITAM (International Association of IT Asset Managers) Annual Conference and Exhibition in Palm Springs, USA, in 2012
An indepth look at the marketing strategy and process covered by Steve Murphy of PCG Digital Marketing, a full service automotive internet marketing agency.
Internet of Things Experts Share Perspectives on Monetizing the Internet of T...Flexera
In Gartner’s recent Emerging Technology Analysis Report: Licensing and Entitlement Management is the Key to Monetizing the Internet of Things, Gartner states that the Internet of Things (IoT) turns all hardware and appliance OEM vendors into software providers. They go on to say that licensing and entitlement management technology will serve as a key mechanism that enables manufacturers to protect and monetize the embedded intellectual property running as software on these connected devices.
Join IoT panel experts as they discuss their thoughts on the report, share techniques for unlocking the business value of connected devices and strategies for helping software vendors and intelligent device manufacturers capture their share of the $1.9 trillion IoT market.
Moderator: Randy Littleson – Senior Vice President of Marketing, Flexera Software
Panel Member: Rami Ahola – Global Electronics Center of Competence, IBM
Panel Member: Vikram Koka – Vice President, Intelligent Devices and Internet of Things, Flexera Software
Piloter le processus quotidien d'Application Readiness en matière d'inventaire, de rationalisation, de packaging et de test de compatibilité des applications physiques, virtuelles et mobiles, afin d'assurer une prestation plus rapide des services ainsi qu'un déploiement prévisible.
IBM Endpoint Manager for Software Use Analysis (Overview)Kimber Spradlin
Respond to license audits in minutes, uncover unused software that can be cancelled or redeployed to lower expenses by 35% or more with this solution from IBM. Covers Windows, Linux, and Unix applications with a library of over 100,000 software titles.
IBM Solutions Connect 2013 - Increase Efficiency by Automating IT Asset & Ser...IBM Software India
More than investing, managing and controlling IT assets is critical in an organisation. Companies have a lot to gain by maintaining control of IT assets. They can avoid massive unplanned expenses, increase productivity and provide easy access to information for decision making. When designing an IT asset management (ITAM) program, organisations need to keep the above in mind so as to make the most of their investments. Go through the presentation to find out more how IBM SmartCloud suite of solutions can help you achieve the above.
Get a Complete View of Your Business Services and IT Estate in ServiceNow wit...Flexera
Context is Critical to IT and an Accurate CMDB is Vital to Context
A near-real time accurate CMDB is an important requirement but a major challenge for modern IT organizations. Bad and missing data can significantly impact the business and result in business impacting service outages, increased business risk and exposure to security threats.
ServiceNow provides the essential management and big picture visibility that is crucial to an effective CMDB. And Flexera | RISC Networks provides detailed discovery data, context and analysis to push into your ServiceNow instance, making the picture of the current state accurate and contextually relevant.
10 Tips to Optimize, Automate, and Govern your Hybrid IT EnvironmentFlexera
Join our webinar for 10 tips to help you manage your hybrid environment, erase waste from your IT spend and reallocate spend to critical initiatives – enhancing your bottom line and accelerating your company.
Using Automated Policies for SaaS Governance and ComplianceFlexera
Learn to use automated SaaS policies to enforce governance and compliance, including unsanctioned spend alerts, detecting suspicious user activity, onboarding and offboarding, and detecting inactive user accounts.
The Practical Approach for End-to-End SaaS ManagementFlexera
Watch this webinar and get the answers to help you learn to effectively manage software-as-a-service. Learn to optimize SaaS spend, manage multiple vendors and their pricing models, and right-size contracts with detailed usage and cost data.
7 Things You Need to Know for Your Cloud-First StrategyFlexera
One of your top priorities is implementing a cloud-first strategy. Learn to make the shift as efficiently and cost-effectively as possible. Watch this webinar and learn the best practices for cloud migration, optimization, governance and automation.
The Role of In-House & External Counsel in Managing Open Source SoftwareFlexera
Amy Chun, Partner at Knobbe Martens and Marty Mellican, VP & Associate General Counsel at Flexera discuss the role of in-house counsel to better manage any potential legal risks that might be inherent with OSS use.
Addressing Open Source Risks During M&A: A Legal ViewFlexera
Amy Chun, Partner at Knobbe Martens and Marty Mellican, VP & Associate General Counsel at Flexera discuss why a carefully planned audit of open source should be part of every due diligence effort.
Having Trouble Managing All Your Cloud Services? We Know!Flexera
Most businesses have at least 3 or more cloud services, and it’s hard enough to control spend for just one. That’s why Flexera acquired RightScale, the leading multi-cloud management provider. With cloud services making up 20% of most IT budgets, the spend optimization stakes are high. This year’s Rightscale State Of The Cloud report shows that up to 35% of cloud services spend may be wasted.
View these slides to see how RightScale Optima helps you find that 35% and act on it.
Webinar: Maximizing the ROI of IT by Simplifying Technology ComplexityFlexera
View this webinar with Forrester analyst Charlie Betz and Forrester consultant Stephen Odell, as they present the detailed findings of their study. After the webinar, you will have a better understanding of the benefits of Flexera Data Platform.
Webinar: What's New In FlexNet Manager Suite 2018 R1Flexera
Learn about the new features in FlexNet Manager Suite for Enterprises 2018, which brings new capabilities to extend Flexera's leadership in Software Asset Management.
Software Distribution, Customer Experience and the IoT: Get Ready for Fast, S...Flexera
There’s no second chance to make a first impression! Are your software upgrades making a good impression on your customers? Are your software delivery processes fast, scalable, and secure?
Join Forrester Principal Analyst David Johnson, Akamai and Flexera as they discuss what modern electronic software delivery processes should look like in this rapidly growing IoT world.
Fast!
No one likes to wait. Learn how a robust software delivery solution gets software and updates out to customers – without the wait.
Scalable!
File sizes and cadence of updates are faster than ever. Intelligent devices defy conventional software distribution models. Hear what you can do to keep up.
Secure!
Security has many aspects – where do you focus? Discover how to deliver your software in a secure way and only to those entitled to receive it.
Windows 10 webinar: What’s new for IT pros Windows 10 v 1709Flexera
Join Microsoft's Iris Fang and Nick Moseley, Technical Solutions Professionals, for an overview of the new business-friendly features coming in the Windows 10 Update 1709. Whether you have already migrated to Windows 10 and are planning for the upgrade, or preparing to migrate from Windows 7 to The Fall Creators update, this webinar will review what enterprises can expect in the new release.
Don’t Let Hackers Breach Your Data: Shutting Your Risk Window on Apache Struts2Flexera
Cyber-criminals target these known vulnerabilities in both commercial and open source software. Many organizations are either unaware of what’s in their software or take too long to patch their systems. These gaps lead to ignorance of known vulnerabilities and/or a lack of efficient processes to apply critical patches quickly.
Watch this webinar on understanding these gaps, closing the risk window and reducing your risk of a breach. Find out how vulnerable code can be easy to discover and patch.
Announcing the availability of the largest and most comprehensive repository of technology asset data on the planet. Current and constantly curated. Available on the software industry’s first open platform for this data. It’s about time.
Webinar: Take Proactive Control of Your SAP Licensing, Indirect Usage and Ven...Flexera
Join UpperEdge and Flexera in this webinar to learn the importance of getting more proactive control of your SAP relationship to drive predictable outcomes and increased value.
Keeping a Lid on Costs for Cloud Infrastructure and SaaS ApplicationsFlexera
Join us for this webinar as we discuss the spend management risks associated with cloud services and some of the strategies organizations can use to keep a lid on these costs using Software Asset Management processes and tools. We’ll use Amazon Web Services and Microsoft Office 365 as specific examples of cloud infrastructure services and SaaS applications, respectively, that can be managed for better cost efficiency.
Do You Manage Software? Understanding Your Role in Cybersecurity DefenseFlexera
Organizations are under constant attack by hackers targeting applications used by the business. The University of Maryland recently quantified the near-constant rate of attacks on computers with Internet access to every 39 seconds. The best defense requires a holistic approach and collaboration of different teams in a concerted effort to reduce the attack surface for hackers. In this webinar we will discuss the roles and the impact that activities, not always associated with security, have in reducing risk. Whether you are an asset manager, a desktop or datacenter manager, or an IT security professional, your role has a significant impact on your organizations ability to reduce the risk of cyber-attack.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
2. Software License Optimization Managed Services
2
Software License Optimization
Managed Services
“The zero dollar true-up cost, in sharp contrast to the millions
of dollars paid each year previously, erased all doubts
about the program and showed how powerful it is to have
accurate asset information at your fingertips.”
Luis Peluffo Johansen, Global Head of IT Purchases & Assets,
A.P. Møller-Mærsk
Gain and Maintain Control of your IT Estate
Software license and maintenance fees are a major expense
for organizations, typically representing 20-30% of total IT
spend. While many enterprises understand that effective
management of their software estate can result in significant
benefits, most don’t have the internal resources or expertise
to effectively manage the processes. As a result, enterprises
often end up overpaying for software and risk unbudgeted
true-up expenses during vendor license audits.
The management of an IT estate is getting significantly
more complex with multiple devices (BYOD), cloud based
computing, and ever changing and increasingly complex
licensing rules created by software vendors to keep pace
with technology and safeguard licensing income. Many
organizations are now looking to engage outside resources
and expertise at a more strategic level as a trusted partner
and advisor to help them avoid the pitfalls around software
license compliance, better utilize their IT assets and reduce
ongoing costs for software.
Managed Services Objectives
Flexera Software License Optimization Managed Services
are provided at three different levels depending on the
needs of the organization. These Managed Services have
the following primary objectives, based on the service level
being delivered:
• Inventory Service – this is an entry-level basic managed
service that provides organizations with visibility and
control of hardware assets and software installs across the
customer’s IT environment.
• Compliance Service – includes the Inventory Service
component plus the general management of commercial
software products with more than 10 installs. The objective
is a License Compliance Position based on ‘purchased
versus installed’ license reconciliation.
• Optimization Service – includes Inventory Service and
Compliance Service components plus software license
optimization for key vendors such as Microsoft, Adobe,
IBM, Oracle, SAP and Symantec. The objective is an
Optimized License Position for specified vendors taking
into account software product use rights to minimize license
consumption and reduce ongoing costs for software.
Managed Services Delivery Approach
Flexera Software and its partners offer Managed Services
based on our market leading Software License Optimization
technology—FlexNet Manager Suite for Enterprises. The
Suite can be deployed via ‘on-premises’, ‘hosted’ or ‘on-
demand’—Software as a Service (SaaS) delivery models.
Benefits to Your Organization
• Facilitate successful implementation and increase longer term Software Asset Management (SAM) program
value realization
• Leverage Flexera Software license management expertise; reduce requirement for employing and training
personnel to maintain this expertise in-house
• Reduce the ongoing cost of software; avoid over-buying software
• Reduce the cost and risk of software vendor audits
Figure 1: Flexera Software Managed Services leverage FlexNet
Manager Suite to generate an optimized license position
3. Software License Optimization Managed Services
3
The foundation of FlexNet Manager Suite is FlexNet Manager Platform which provides extensive hardware and software
asset management (HAM and SAM) capabilities for managing desktop, laptop and server hardware, and software from
more than 14,000 vendors.
FlexNet Manager Suite license optimization solutions—FlexNet Manager for Adobe, FlexNet Manager for IBM, FlexNet
Manager for Microsoft, FlexNet Manager for Oracle, FlexNet Manager for SAP Applications, FlexNet Manager for
Symantec, and FlexNet Manager for Engineering Applications— enable multiple software license management and
contract optimization strategies that save time, help ensure continuous license compliance and reduce costs for software.
Service Components Inventory Compliance Optimization
1 Discovery and Inventory
Deployment of Flexera Inventory Agent (where required) -
where existing inventory data is not in place, or additional
inventory is required to augment/validate existing inventory
data
Connection to External Inventory Sources - includes the
creation of up to four new adaptors, if an existing out-of-the-
box adaptor is not available to connect to the third party
inventory tool.
Inventory Collection of Laptops, Desktops and Servers -
includes Windows, UNIX, Linux, HP-UX, and Mac devices
Discovery of Oracle Servers and Databases - requires
Flexera Software discovery and inventory technology (no
LMS reporting or license management will be included)
Discovery of VMware Virtual Environments - uses Flexera
Software discovery and inventory technology to collect
inventory in VMware virtual environments
2 Hardware Asset Management
Management of Hardware Assets at a Global Level*
Asset Lifecycle Management* - proactively manage IT assets
throughout lifecycle (Installed, retired, in storage, etc..)
Management of Hardware Assets to a Group Level*- tracking
of IT assets to a localized (group) level. May include
geographies, departments or legal entities
3 Technical Infrastructure Management
Inventory Data Validation
4 Software Asset Management & License Optimization
Ability to View Software Evidence Discovered via Inventory
Ability to View Applications Recognized within ARL
(including freeware).
4. Software License Optimization Managed Services
4
Identification of Application ‘Type’ for ARL Apps (i.e.
commercial, freeware, component)
Review of Non Recognized Software Evidence*
Application Recognition Library Service for Commercial
Applications with > 25 installs not already in ARL*
Application Recognition Library Service for Key Custom
Applications* - provide a service to create applications for
bespoke products where those products/titles have been
identified in advance
Discovery of Virtualized Software Consumption - covers the
management of software products used within VMware
Creation of Adaptors to Import Business Data* - up to six
‘business importers’ will be created to import purchase,
contract, user, enterprise data into FlexNet Manager
Platform*
Creation of Licenses with Appropriate Metric - license record
will include a metric such as device, user, processor, etc.
appropriate for the software product and associated license
agreement
Linking of Purchase Orders to Licenses - If SKUs are not
available, the quality of the purchase order will be assessed
and linked to a license where a minimum set of data fields
exist
Validation of Purchase Data - purchase orders will be
validated for data anomalies and any non-software
purchases such as disk kits and document kits will be filtered
out.
Management of Licenses at a ‘Global Level’ - all software
and license data (where applicable) will be tracked at an
enterprise level and will not take into account any scoping to
specific departments or locations
Management of Licenses to a ‘Group’ Level
Linking of Product Use Rights to Licenses - the appropriate
use rights will be associated with the license; includes: multi-
use rights, upgrade and downgrade rights, and portable use
rights as well as smart license allocation
Linking of Contracts to Licenses* - any product use rights that
apply as part of the contracted vendors will be mapped to
appropriate licenses. Contract end date as will be monitored
Management of Development Environments - such
environments will be ring-fenced to ensure optimal license
mapping is applied to avoid unnecessary license liabilities
and optimal mapping of developer entitlements
5. Software License Optimization Managed Services
5
License Advisory Services - general advisory services or up
to 5 days per year per vendor (up to 2 vendors), includes
assistance with audits, contract negotiations, or general
advice on licensing best practices
Management of Software in Citrix Env. - provides optimized
license positions taking both local and Citrix usage into
account
Management of Virtualized Software Licenses -provides
optimized license positions taking both standard and virtual
use rights into account
Managed Services Deliverables
Hardware Asset Reporting
Registration of ‘New’ Hardware Assets - new inventory will
be validated and registered as a desktop, laptop or server.
A weekly report to show all new hardware inventory
Monthly ‘Missing Computers’ Report - enables the
organization to investigate and request ‘retirement’ of the
computers if they are no longer in circulation
Software Asset Reporting
Monthly Report of all ‘Commercial’ Software Discovered via
ARL with more than 10 installs
Monthly License Consumption and Compliance Reports -
monthly report showing all licenses, relevant consumption
counts and license compliance position
Monthly Report of Unlicensed Applications - monthly list of
applications that have an install count, but have not had a
license created
Monthly Optimization Reporting - This will include a
general consumption count, entitlement, savings made via
optimization, and an optimized consumption count
Other
Daily System Monitoring
Daily Technical Incident Notifications
Monthly Health Check - a detailed set of monitoring
activities will review the current installation and
configuration and identify areas where system performance
may be improved
6. Software License Optimization Managed Services
6
Adaptor Maintenance and Updates
Annual FNMP System Upgrade - system upgrade performed
following the annual major product release
* Requires On-Premises or Hosted delivery model for FlexNet Manager Suite.
Managed Services Timeline
Managed services will be provided for the term of the contract, which usually will run concurrently with the license
subscription for the FlexNet Manager Suite On-Demand technology platform. Those subscriptions can be 1, 3 or 5 year
terms.
About Flexera Software
Flexera Software is the leading provider of strategic solutions for Application Usage Management; solutions delivering
continuous license compliance, optimized usage and maximized value to application producers and enterprises. Flexera
Software is trusted by more than 80,000 customers that depend on our comprehensive solutions — from installation and
licensing, entitlement and compliance management to application readiness and software license optimization — to
strategically manage application usage and achieve breakthrough results realized only through the systems-level approach
we provide. For more information, please go to: www.flexerasoftware.com