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Martin Brown
  Fairsnape
  Leading and supporting improvement in the built environment
  fairsnape@gmail.com



                                   FM in a Changing World
                                   Working Smarter through Social Media
                                   BIFM 2010 Conference


        Be2camp

        Social Media Journey


@be2camp    #be2campbifm10                                         @fairsnape
be2camp
    @fairsnape
Be                      2                 Camp
    as in                   as in             as in
    Built Environment       Web 2.0           Bar camp

    Design                  Interactive Web   New ways of
    Construction                              Meeting,
    Facilities                                Learning and
    Management                                Sharing’

    AEC Sector




@be2camp   #be2campbifm10                                @fairsnape
Be2camp is a place for people interested in how
             the latest web 2.0 applications could help build a
             better, collaborative, more sustainable built
             environment - from planning and design through
             construction to occupation and management of
             buildings and facilities.




@be2camp   #be2campbifm10                                  @fairsnape
Bar Camp … be2camp                          Be2camp is the world‘s
                                                 first unconference
                                                 focused on Web 2.0 and
                                                 the built environment.



    a gathering born from the desire for people to share
    and learn in an open environment.


    it is an intense event with discussions, demos and
    interaction from participants who are the main
    actors of the event.




@be2camp   #be2campbifm10                                     @fairsnape
Be2Camp Founders




   @pbroviak                @fairsnape   @eepaul   @jodiem
@be2camp   #be2campbifm10                            @fairsnape
Be2camp London Organisation


   •   Meetings via Skype
   •   Conversations via twitter
   •   Time And Date for organising times
   •   Meetings in Second Life              SecondLife Meeting Room

   •   Blog Posts on Ning
   •   Use of Google Docs
   •   2 Emails




@be2camp   #be2campbifm10                                       @fairsnape
Be2camps:

   Pre Event:
       Topics discussed online
       Outline agenda shaped
                      At the Event:
                           Agenda and sessions agreed
                           Delegates are participants
                           Sessions streamed live
                           Live transcripts and blogging
                           Twitter communications
                           Google + Skype connections

                                             Post Event:
                                                 Video available via Ustream
                                                 Presentations available via Slideshare
                                                 Transcript available via Coveritlive
                                                 All on www.be2camp.com
                                                 Discussions continue in online groups

@be2camp    #be2campbifm10                                                        @fairsnape
be2camp so far:

    Be2camp London Oct 2008
    Be2camp Liverpool May 2009
    Be2camp Brum August 2009
    Be2camp Working Buildings London 2009

    RIBA Forum London Oct 2009
    SMW Be2camp London Feb 2010

    Social Media Café March 2010
    World Water Day Dundee March 2010



@be2camp   #be2campbifm10                   @fairsnape
be2camp April 2010:


    BIFM Conference Fringe event April 13th 2010
    Be2campEast Property and Social Media April 29th

    be2camp in discussion

    Construction Skills Network Yorkshire
    Manchester Architect and Design Festival
    Be2camp Brum2




@be2camp   #be2campbifm10                              @fairsnape
www.be2camp.com
     First, Second and Third Places



                                      500* strong community
                                      Events
                                      Live event coverage
                                      Presentations +++
                                      News
                                      Forums
                                      Product Showcase
                                      Member Showcase
                                      Groups (eg FM)

                                      *nearly !



@be2camp   #be2campbifm10                             @fairsnape
Your Social Media Journey Starts Here
  Author: Pam Broviak, be2camp co-founder


  TABLE OF CONTENTS
  1.0 You Are Not Prepared (Social Media Definition)
  2.0 Pouring the Foundation (Setting up Gmail and an iGoogle page)
  3.0 Getting Your Story Straight (Preparing an online profile)
  4.0 Photosharing— Not Just for Vacations Anymore (Flickr)
  5.0 Feed Me Blogs (Blogs)
  6.0 Time to Meet the Bird (Twitter/Microblogging)
  7.0 Hey, Where’s That Water Cooler? (LinkedIn)
  8.0 Joining a Tribe (Ning)
  9.0 Powerpoint + Social Media = Slideshare (Slideshare.net)
  10.0 This Had Better Be Good (Skype)
  11.0 Going Virtual (Second Life)


@be2camp    #be2campbifm10                                            @fairsnape
be2camp clinics:

    One to One hands on 60 minute sessions expert advice

    Kick start your digital journey and set up:

    •Accounts and applications
    •Best practice profiles
    •Recommended contacts
    •Strategies




@be2camp   #be2campbifm10                           @fairsnape
a be2camp
                                         sustainability
                                            manifesto




“We can’t solve todays problems by using the same kind of
                                                  them.”
                 thinking we used when we created @fairsnape
Make sustainability in the built
  environment open source.                          the be2camp
  Sustainability is too important an      sustainability manifesto
  issue to be done behind ‘closed
  doors’

           • move the debate from ‘sustainability’ to one of ‘resilience’

                               • collaborate through web2 and social media

                               • encourage open conversations and debates

                                        • push for appropriate open source

                            • promote web2 as an enabler for CO2 reduction

                                                    • join the 10:10 pledge

                                              • cause no unnecessary harm
@be2camp   #be2campbifm10                                           @fairsnape
*>15.0°C

 15.0

 10.0

  5.0

  0.0


*<-2.9°C




           @fairsnape
Martin Brown
Fairsnape
Leading and supporting improvement in the built environment
fairsnape@gmail.com



                                 FM in a Changing World
                                 Working Smarter through Social Media
                                 BIFM 2010 Conference



              Be2camp

              A Social Media Journey


                                                                 @fairsnape
Social Media   @fairsnape
Social Media   @fairsnape
@fairsnape
“There go my people. I must find out where they are
               going so I can lead them.”
               - French politician Alexandre Ledru-Rollin




Social Media                                                @fairsnape
The future is closer than you think




       Messages with emotions    Messages via Twitter


               2004                      2009



     Maps with icons that show   Peoples whereabouts via
     peoples whereabouts         Google Latitude

Social Media                                               @fairsnape
Web 1.0
 Brochures




               Web 2.0
               User Content




Social Media                  @fairsnape
13%    24%
   Engaging
   with         19%    33%
   Social
                15%    20%
   Media
   USA Adults

                19%    59%

                33%    70%

                52%    17%



                2006   2009

Social Media                  @fairsnape
“Social media in the built environment has opened
               doors for individuals to hold conversations and form
               relationships across organisation boundaries.
               This is increasingly important as we enter a new decade where
               success will come from person      to person
               collaboration, rather than last decades business to
               business focus.

               Leaders and directors of built environment organisations need to
               address the benefits that social media will bring …
               Failure to do so will almost definitely leave them trailing
               behind their more innovative and successful competitors



Social Media                                                           @fairsnape
Facilities Management Use of Social Media:

BIFM / IFMA use
Conference use
IFMA FM Award
56% FM organisations acknowledge use of social media
FM organisations websites ‘converting’ Web2.0
FM recruitment high use on twitter
FM orgs trialing social media for staff and customer input
Facilities Management blogs increasing
FM League attracted 200 FM’s
Facilities tweet to occupants


Social Media is not just a ‘bolt on’ but an enhancement to
other existing channels…

                                                             @fairsnape
Social Media Journey

Social Media                   @fairsnape
mobile
          martin brown
          fairsnape                               twitter

          mob: 07776234702                    google mail
          twitter: @fairsnape
          email: fairsnape@gmail.com               skype
          sykpe: fairsnape
          linkedin: martinbrown                  linkedin
          blog: www.fairsnape.wordpress.com
                                                    blog




business card                                               @fairsnape
Communication   @fairsnape
Communication   @fairsnape
Communication   @fairsnape
Twitter, all about connections:




Communication                        @fairsnape
Communication   @fairsnape
Twitter, all about conversations:




Communication                          @fairsnape
Communication   @fairsnape
big connections:




Communication         @fairsnape
martin brown
 @fairsnape




Relationships   @fairsnape
Sharing   @fairsnape
Sharing   @fairsnape
Sharing   @fairsnape
Blogging,




          the new collaborative project diary?




Sharing                                          @fairsnape
Blogging,




Sharing      @fairsnape
Organize the world's information and make it
universally accessible and useful

Do no evil
                                               @fairsnape
@fairsnape
Collaboration   @fairsnape
Collaboration   @fairsnape
Augmented Reality




                    @fairsnape
Water Construction   CO2 46T/£100k
Pipe Lane BB7 2RE    AFR: 2.3
£1.6m
34 weeks             Waste: 6T/£100k




                                       @fairsnape
4 Ways Social Media is
                       Changing Business*



           1 From Trying to Sell to Making Connections

           2. From Big Campaigns to Small Acts

           3 From Controlling Our Image to Being Ourselves

           4. From Hard to Reach to Available Everywhere

           How is your business changing ?


* from mashable.com
                                                             @fairsnape
‘Free’ Start Up Suggestions …
Communication … Twitter

Sharing … Slideshare

Glue … Gmail

Blogging …Wordpress

Collaboration …Gdocs

                                                                      Martin Brown
                                                                         fairsnape
                       Leading and supporting improvement in the built environment
                                                            fairsnape@gmail.com
                                                                      @fairsnape

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FM in a changing World. Working Smarter through Social Media

  • 1. Martin Brown Fairsnape Leading and supporting improvement in the built environment fairsnape@gmail.com FM in a Changing World Working Smarter through Social Media BIFM 2010 Conference Be2camp Social Media Journey @be2camp #be2campbifm10 @fairsnape
  • 2. be2camp @fairsnape
  • 3. Be 2 Camp as in as in as in Built Environment Web 2.0 Bar camp Design Interactive Web New ways of Construction Meeting, Facilities Learning and Management Sharing’ AEC Sector @be2camp #be2campbifm10 @fairsnape
  • 4. Be2camp is a place for people interested in how the latest web 2.0 applications could help build a better, collaborative, more sustainable built environment - from planning and design through construction to occupation and management of buildings and facilities. @be2camp #be2campbifm10 @fairsnape
  • 5. Bar Camp … be2camp Be2camp is the world‘s first unconference focused on Web 2.0 and the built environment. a gathering born from the desire for people to share and learn in an open environment. it is an intense event with discussions, demos and interaction from participants who are the main actors of the event. @be2camp #be2campbifm10 @fairsnape
  • 6. Be2Camp Founders @pbroviak @fairsnape @eepaul @jodiem @be2camp #be2campbifm10 @fairsnape
  • 7. Be2camp London Organisation • Meetings via Skype • Conversations via twitter • Time And Date for organising times • Meetings in Second Life SecondLife Meeting Room • Blog Posts on Ning • Use of Google Docs • 2 Emails @be2camp #be2campbifm10 @fairsnape
  • 8. Be2camps: Pre Event: Topics discussed online Outline agenda shaped At the Event: Agenda and sessions agreed Delegates are participants Sessions streamed live Live transcripts and blogging Twitter communications Google + Skype connections Post Event: Video available via Ustream Presentations available via Slideshare Transcript available via Coveritlive All on www.be2camp.com Discussions continue in online groups @be2camp #be2campbifm10 @fairsnape
  • 9. be2camp so far: Be2camp London Oct 2008 Be2camp Liverpool May 2009 Be2camp Brum August 2009 Be2camp Working Buildings London 2009 RIBA Forum London Oct 2009 SMW Be2camp London Feb 2010 Social Media Café March 2010 World Water Day Dundee March 2010 @be2camp #be2campbifm10 @fairsnape
  • 10. be2camp April 2010: BIFM Conference Fringe event April 13th 2010 Be2campEast Property and Social Media April 29th be2camp in discussion Construction Skills Network Yorkshire Manchester Architect and Design Festival Be2camp Brum2 @be2camp #be2campbifm10 @fairsnape
  • 11. www.be2camp.com First, Second and Third Places 500* strong community Events Live event coverage Presentations +++ News Forums Product Showcase Member Showcase Groups (eg FM) *nearly ! @be2camp #be2campbifm10 @fairsnape
  • 12. Your Social Media Journey Starts Here Author: Pam Broviak, be2camp co-founder TABLE OF CONTENTS 1.0 You Are Not Prepared (Social Media Definition) 2.0 Pouring the Foundation (Setting up Gmail and an iGoogle page) 3.0 Getting Your Story Straight (Preparing an online profile) 4.0 Photosharing— Not Just for Vacations Anymore (Flickr) 5.0 Feed Me Blogs (Blogs) 6.0 Time to Meet the Bird (Twitter/Microblogging) 7.0 Hey, Where’s That Water Cooler? (LinkedIn) 8.0 Joining a Tribe (Ning) 9.0 Powerpoint + Social Media = Slideshare (Slideshare.net) 10.0 This Had Better Be Good (Skype) 11.0 Going Virtual (Second Life) @be2camp #be2campbifm10 @fairsnape
  • 13. be2camp clinics: One to One hands on 60 minute sessions expert advice Kick start your digital journey and set up: •Accounts and applications •Best practice profiles •Recommended contacts •Strategies @be2camp #be2campbifm10 @fairsnape
  • 14. a be2camp sustainability manifesto “We can’t solve todays problems by using the same kind of them.” thinking we used when we created @fairsnape
  • 15. Make sustainability in the built environment open source. the be2camp Sustainability is too important an sustainability manifesto issue to be done behind ‘closed doors’ • move the debate from ‘sustainability’ to one of ‘resilience’ • collaborate through web2 and social media • encourage open conversations and debates • push for appropriate open source • promote web2 as an enabler for CO2 reduction • join the 10:10 pledge • cause no unnecessary harm @be2camp #be2campbifm10 @fairsnape
  • 16. *>15.0°C 15.0 10.0 5.0 0.0 *<-2.9°C @fairsnape
  • 17. Martin Brown Fairsnape Leading and supporting improvement in the built environment fairsnape@gmail.com FM in a Changing World Working Smarter through Social Media BIFM 2010 Conference Be2camp A Social Media Journey @fairsnape
  • 18. Social Media @fairsnape
  • 19. Social Media @fairsnape
  • 21. “There go my people. I must find out where they are going so I can lead them.” - French politician Alexandre Ledru-Rollin Social Media @fairsnape
  • 22. The future is closer than you think Messages with emotions Messages via Twitter 2004 2009 Maps with icons that show Peoples whereabouts via peoples whereabouts Google Latitude Social Media @fairsnape
  • 23. Web 1.0 Brochures Web 2.0 User Content Social Media @fairsnape
  • 24. 13% 24% Engaging with 19% 33% Social 15% 20% Media USA Adults 19% 59% 33% 70% 52% 17% 2006 2009 Social Media @fairsnape
  • 25. “Social media in the built environment has opened doors for individuals to hold conversations and form relationships across organisation boundaries. This is increasingly important as we enter a new decade where success will come from person to person collaboration, rather than last decades business to business focus. Leaders and directors of built environment organisations need to address the benefits that social media will bring … Failure to do so will almost definitely leave them trailing behind their more innovative and successful competitors Social Media @fairsnape
  • 26. Facilities Management Use of Social Media: BIFM / IFMA use Conference use IFMA FM Award 56% FM organisations acknowledge use of social media FM organisations websites ‘converting’ Web2.0 FM recruitment high use on twitter FM orgs trialing social media for staff and customer input Facilities Management blogs increasing FM League attracted 200 FM’s Facilities tweet to occupants Social Media is not just a ‘bolt on’ but an enhancement to other existing channels… @fairsnape
  • 27. Social Media Journey Social Media @fairsnape
  • 28. mobile martin brown fairsnape twitter mob: 07776234702 google mail twitter: @fairsnape email: fairsnape@gmail.com skype sykpe: fairsnape linkedin: martinbrown linkedin blog: www.fairsnape.wordpress.com blog business card @fairsnape
  • 29. Communication @fairsnape
  • 30. Communication @fairsnape
  • 31. Communication @fairsnape
  • 32. Twitter, all about connections: Communication @fairsnape
  • 33. Communication @fairsnape
  • 34. Twitter, all about conversations: Communication @fairsnape
  • 35. Communication @fairsnape
  • 38. Sharing @fairsnape
  • 39. Sharing @fairsnape
  • 40. Sharing @fairsnape
  • 41. Blogging, the new collaborative project diary? Sharing @fairsnape
  • 42. Blogging, Sharing @fairsnape
  • 43. Organize the world's information and make it universally accessible and useful Do no evil @fairsnape
  • 45. Collaboration @fairsnape
  • 46. Collaboration @fairsnape
  • 47. Augmented Reality @fairsnape
  • 48. Water Construction CO2 46T/£100k Pipe Lane BB7 2RE AFR: 2.3 £1.6m 34 weeks Waste: 6T/£100k @fairsnape
  • 49. 4 Ways Social Media is Changing Business* 1 From Trying to Sell to Making Connections 2. From Big Campaigns to Small Acts 3 From Controlling Our Image to Being Ourselves 4. From Hard to Reach to Available Everywhere How is your business changing ? * from mashable.com @fairsnape
  • 50. ‘Free’ Start Up Suggestions … Communication … Twitter Sharing … Slideshare Glue … Gmail Blogging …Wordpress Collaboration …Gdocs Martin Brown fairsnape Leading and supporting improvement in the built environment fairsnape@gmail.com @fairsnape