Sunil Kumar is a research scholar and faculty member at the Institute of Hotel and Tourism Management at Maharshi Dayanand University in Rohtak, Haryana, India. The document provides information on first aid, including the principles of first aid, common injuries and situations like burns, cuts, nosebleeds, fractures, and muscle injuries. It also lists the contents of a first aid box.
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
Our Vision !!
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
this slides discuss about the various staff in housekeeping department, their duties and responsibilities, hierarchy of the department, layout of the department, etc
The presentation differentiates between the safety and security, the broad measures adopted by a large and busy hotel. It also highlights the role a Front Office employee is expected to play during emergency situations.
TYPES OF HOUSEKEEPING INVENTORIES, TYPES OF CLEANING EQUIPMENT, FACTORS TO CONSIDER IN EQUIPMENT SELECTION, TYPES OF CLEANING AGENTS, TYPES OF GUEST SUPPLIES, TYPES OF GUESTROOM LINEN AND COMPONENTS OF BED.
The presentation differentiates between the safety and security, the broad measures adopted by a large and busy hotel. It also highlights the role a Front Office employee is expected to play during emergency situations.
TYPES OF HOUSEKEEPING INVENTORIES, TYPES OF CLEANING EQUIPMENT, FACTORS TO CONSIDER IN EQUIPMENT SELECTION, TYPES OF CLEANING AGENTS, TYPES OF GUEST SUPPLIES, TYPES OF GUESTROOM LINEN AND COMPONENTS OF BED.
Presentation OSHA ( Occupational Safety and Health Administration )/ Keselama...Caroline Ugan
Occupational Safety and Health Administration (OSHA). It’s mission is to help employers and employees reduce on the job injuries, illnesses and deaths.In this notes, you will be exposed on the topic of first aid in the safety and health of workers.Hopefully give a bit of knowledge of first aid in the workplace. Thank You. :)
Dr Sunil Kumar PPT and Document Link details - Google Sheets.pdfDr. Sunil Kumar
All PPT Link to Download
title
Hunar se rozgar in f & b service theory manual
Co operation to other department on hotel
Upselling methods
Checkout system
Bell boys
Bell desk
Arrival & departure
Career in tourism
Careers in the hospitality industry
Check out procedure
Classification of hotels
Club service facilities in hotels
Concierge functions
Concierge
Definition of hospitality
Effective complants handling
Eva floor
front office basic
Functions of reservation &porters
Grooming standards
Group check in
Guest check out
How to hadle complaints
How to write job descriptions
Introduction to the hospitality industry
Jobspecification
Mail handling
Mission statement
Notes on duties of f.o staff
Registration
Reservation channels
Reservation modes
Reservation sources
Reservation&room selling procedures
Reservation
Reservations
Rooms all type
Sections of front office department in hotels
Skills of f.o
Telephone techniques
Time share
Types of hotels
Types of hotels
Types of rack rates
Types of reservation
Types of tourism
career path in hospitality
Yield management
Job interview attire slide show
Food and bevarage sections in hotels
G.d techniques
Group discussion
House keeping basics
Importance of h.k deptt
Improving communication
Interview presentation1
Interview questions
Interview questions
Interview
Interview preparation for_website_68141_72873
Interviewing skills
Interviewing skills
Interviewing powerselling
Inventory of linen
Laundry equipment notes
Laundry location
Laundry
M.p tourism
Manager skills ppt
Moments of truth
Motivation
Opl
Personal hygine
Personality devolopment
Ppt mtivation
Ppt on managerial skills
fish ppt
Providing execeptional service
Quality service delivery
Quality service
Research project on medical tourism
Resources successful interviews
Resume &interview
Resume&interview preparation
Room status
Safety by h.k deptt
Self introduction
Service types
Service
Solving the mystique of interviewing
Table setting
Types of interview
Uniforms
Various tourism
Wash cycle
What towear
state institute of hotel management , tilyar lake , rohtak News
state institute of hotel management , tilyar lake , rohtak
Body language
introduction to hk_dept.
Wines of port & spain
1 beer and beer service
2 wine service
Alcoholic beverage
Alcoholic beverages
American whicky
Armagnac
Basic of wine
Beer ok
Beer1
Bitters
Brandy
Brandy2
Champagne
Cocktail
Cocktails
Cognac
Dine with wine
Distillation
English gin
French wines
Gin
Gin
Gin2
Irish whiskey
Italain win
Italy win (2)
Ital y win
Liqueur
Liqueurs
Eating market dynamics
the leela kempinski gurgaon delhi ncr
3 deptt of hotels
Advertisements
INTRODUCTION OF HOSPITALITY INDUSTRY
Banquet
Banquets
Bar operations
Bar operatioon
Basicskill
Beverage service
Body language new
Body language
Body language
Breakfast ok
Buffet
C.v&interview preparation
Calcutta times bash
Career planning1
Cheese ok
Wine project
01 menage
02 preparation of table
03 standard cover
04 sequence of service
05 silver service
Resort Management is the comprehensive and strategic oversight of all operations within a resort property, aimed at delivering exceptional guest experiences and maximizing profitability. It involves the efficient coordination of various departments, including accommodations, food and beverage, recreational facilities, guest services, and administration.
A successful resort management team ensures that all aspects of the resort are functioning seamlessly to create a welcoming and enjoyable environment for guests. This includes maintaining the highest standards of customer service, implementing effective marketing and sales strategies, managing reservations and bookings, coordinating housekeeping and maintenance services, and overseeing financial operations.
Resort managers are responsible for setting the overall vision and direction of the property, developing strategic plans to attract and retain guests, and ensuring that the resort meets or exceeds guest expectations. They work closely with department heads and staff to provide ongoing training and guidance, fostering a culture of exceptional service and professionalism.
In addition to guest satisfaction, resort management also focuses on financial performance. Managers are responsible for budgeting, cost control, and revenue management to optimize profitability. They analyze market trends, monitor competitors, and make informed decisions to drive revenue growth and operational efficiency.
Resort management also involves maintaining and enhancing the resort's physical infrastructure, including buildings, landscapes, and amenities. This includes regular maintenance, renovations, and upgrades to ensure a visually appealing and well-maintained property.
Furthermore, resort managers must stay abreast of industry trends, technological advancements, and evolving guest preferences. They leverage this knowledge to implement innovative practices, adopt sustainable initiatives, and deliver unique experiences that set their resort apart from competitors.
Digital Marketing All Module Sunil Kumar.pptxDr. Sunil Kumar
Slide 1: Introduction
Welcome to the Digital Marketing Presentation
Overview of the power and potential of digital marketing
Slide 2: What is Digital Marketing?
Definition of digital marketing
Importance of digital marketing in today's business landscape
Slide 3: Key Components of Digital Marketing
Search Engine Optimization (SEO)
Pay-Per-Click Advertising (PPC)
Social Media Marketing
Email Marketing
Content Marketing
Influencer Marketing
Slide 4: Benefits of Digital Marketing
Increased brand visibility and recognition
Enhanced targeting and personalization
Improved customer engagement and interaction
Higher conversion rates and ROI
Real-time tracking and analytics
Slide 5: Digital Marketing Channels
Website and Landing Pages
Search Engines (Google, Bing, etc.)
Social Media Platforms (Facebook, Instagram, LinkedIn, Twitter)
Email Platforms (Mailchimp, Constant Contact, etc.)
Online Advertising Networks (Google Ads, Facebook Ads, etc.)
Slide 6: Developing a Digital Marketing Strategy
Identifying business objectives and goals
Understanding target audience and buyer personas
Selecting the right digital marketing channels
Creating compelling content and messaging
Implementing effective tracking and measurement
Slide 7: Digital Marketing Tools and Technologies
Analytics platforms (Google Analytics, Adobe Analytics)
Customer Relationship Management (CRM) software
Marketing Automation tools (HubSpot, Marketo, etc.)
Social media management and scheduling tools
Content management systems (CMS)
Slide 8: Best Practices for Digital Marketing Success
Consistent branding and messaging
Mobile optimization and responsive design
A/B testing and optimization
Data-driven decision making
Continuous learning and staying updated with industry trends
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Thesis Statement for students diagnonsed withADHD.ppt
First aid in hotel industry
1. SUNIL KUMAR
DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY, ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
linkedin:- in.linkedin.com/in/ihmsunilkumar
facebook: www.facebook.com/ihmsunilkumar
webpage: chefsunilkumar.tripod.com
2. The initial assistance or treatment given to a
casualty for any injury or sudden illness
before arrival of an ambulance, doctor, or
any qualified person is called as FIRST AID.
The casualty is likely
to be in the need of
secondary aid.
SUNIL KUMAR
3. Principles of First Aid
☼ Act calmly and logically.
☼ Be in control – both of himself or herself and
the problem.
☼ Be gentle but firm, speak to the casualty
kindly but purposefully.
☼ Build up trust through talking to the casualty
throughout the examination and treatment.
☼ Avoid giving any misleading information.
☼ Never leave the casualty alone and continue to
talk to him/her until the ambulance or doctor
arrives.
☼ Continuously reassure the casualty.
SUNIL KUMAR
4. Principles of First Aid ( Cont.)
☼ Send the casualty to
a hospital or doctor
by the quickest
means of transport.
☼ Always inform the
police about serious
accidents
☼ Inform relatives of
the casualty.
SUNIL KUMAR
5. JOB OF A FIRST AIDER….
Always avoid
endangering yourself
Ensure that victim is
safe from danger
Check the victim’s
condition and asses his
or her injuries
Take immediate
remedial action if
necessary. SUNIL KUMAR
6. DO NOT……
Allow crowd to form around the casualty.
Do too much, remember that doctor will be
coming.
Put any unclean dressing or cloth over the
casualty.
Touch a wound with your fingers.
Move a patient unnecessarily.
Risk burning a patient by using unwrapped hot
water or other heated object.
Remove his clothing unnecessarily.
Attempt a precise diagnosis.
Forget to send for a physician.
SUNIL KUMAR
8. BURNS
For minor burns:
Hold the injury under cold running water for five minutes . It
needs no further treatment. It should simply be left exposed to
air. Don't apply any oil or ointment. Don't prick or remove
blisters.
For large and deep burns:
Needs medical attention. Relieve pain by immersing the area in
cold water or applying cold wet cloths.
Wrap or cover injury with clean cloth and light
bandage. Treat the victim for shock while waiting
for medical help.
SUNIL KUMAR
9. CUTS OR ABRASIONS
These may be caused in many ways and if not treated
properly may sometimes get infected.
The wound should be cleaned with warm water and
antiseptic solution and then covered with a clean
dressing..
In case of bleeding pressure should be applied on the
wound if it is free of foreign particles.
For deep cuts and excessive bleeding
the person should be taken immediately
hospital.
SUNIL KUMAR
10. For Controlling Bleeding:
Apply direct pressure to the wound, using fingers
or hand.
If the wound is large, press the edges together,
gently, firmly maintaining pressure.
Consider what you can use as a pad to control the
bleeding more effectively, a clean folded
handkerchief is ideal.
If bleeding is from limb, elevate it.
If direct pressure seems to control bleeding, put a
sterile or clean dressing on the wound.
Bandage should be firm enough to prevent
bleeding but not so tight to cut off circulation.SUNIL KUMAR
11. MINOR WOUNDS
Wash the wound and the surrounding skin thoroughly
with soap and water.
Remove any foreign material and dirt from the wound.
Wash your hands, shake them dry.
Swab the skin around the wound with antiseptic solution.
Apply a sterile dressing or band aid type bandage.
Leave the dressing in place until the wound has healed.
SUNIL KUMAR
12. NOSE BLEEDING
Make the victim sit down with his or her head
over a sink or bowl.
Pinch the sides of nose together, apply a cold
pad to bridge of nose and wait.
Instruct the victim to breathe through the mouth
and not to sniff.
If bleeding doesn’t stop
within 20 mins, take the
person to the hospital
immediately.
SUNIL KUMAR
13. ACHES & PAINS
BACKACHE
Apply local heat to the back from a hot water bottle or heat
lamp.
Use of pain relieving drugs, as aspirin, ibuprofen, for short
periods.
Headache
The victim should relax.
Use pain relievers.
Apply a cold compress or covered
hot bottles to the forehead.
SUNIL KUMAR
14. ACHES & PAINS (Cont.)
EAR ACHE
Self help is limited to giving pain relieving drugs.
Check the victim’s temperature and consult a doctor if a fever
is developing.
TOOTHACHE
The affected tooth can be dabbed with
clove oil.
Pain relievers can be taken.
Hot water bottle against the painful side
the face.
SUNIL KUMAR
15. FRACTURES
GENERAL PRINCIPLES:
Avoid unnecessary movements at the fracture site.
With leg fractures, only move the victim if he or she
is in dangerous situation.
A person with arm, hand or collar fracture may be
made comfortable by applying padding and support
sling.
Always pad the fracture site and
avoid undue pressure.
Use of excellent splints is important.
SUNIL KUMAR
16. MUSCLE INJURIES
Sit or lay the injured person down.
Put the injured part in the most
comfortable position.
Apply a cold ice pack.
Bandage it in place and leave for
half hour which will limit internal
bleeding.
Firmly compress the injured part
with thick cotton wool bound on
with the bandage.
SUNIL KUMAR
18. FIRST AID BOX
o First aid book
o Antiseptic cream
o Savlon or Dettol
o Antihistamine
lotion
o Calamine lotion
o Antacid Tablets
o Anti- diarrhoel
Tablets
o Paracetamol
SUNIL KUMAR
19. CONTENTS cont….
o Asprin
o Kaolin Clay
o Chloromycetin eye
ointment
o Travel sickness tablet
o Oil of Cloves
o Clinical Thermometer
o Sterilized dressing for
fingers, hands, feet etc.
o Sterilized cottonwool
SUNIL KUMAR
20. o Absorbent Gauge
o Crepe bandage
o Eye pad
o Band-aids
o Roller bandages
o Triangular Bandages
(unbleached)
o Tweezers
o Dressing Scissors
o Safety pins
o Pad & Pencil
CONTENTS cont….
SUNIL KUMAR
21. SUNIL KUMAR
DESINGED BY
Sunil Kumar
Research Scholar/ Food Production Faculty
Institute of Hotel and Tourism Management,
MAHARSHI DAYANAND UNIVERSITY, ROHTAK
Haryana- 124001 INDIA Ph. No. 09996000499
email: skihm86@yahoo.com , balhara86@gmail.com
linkedin:- in.linkedin.com/in/ihmsunilkumar
facebook: www.facebook.com/ihmsunilkumar
webpage: chefsunilkumar.tripod.com