The front office coordinates with many other hotel departments to ensure smooth operations. It provides housekeeping with guest room status and special requests. It informs food and beverage about guest arrivals and departures for meal planning and minibar stocking. It aids marketing by sharing guest histories and room availability data. It coordinates with security on lobby monitoring, emergencies, and disruptive guests.

1. FRONT OFFICE
CO-ORDINATION
WITH OTHER DEPARTMENTS
By Dr. Bhavya Khamesra

2. FRONT OFFICE COORDINATES WITH
 Housekeeping Department
 Food & Beverage Department
 Banquets
 Accounts
 Sales and Marketing
 Security
 Human Resources

3. WITH HOUSEKEEPING DEPARTMENT
 Coordinate on room status, house count,
 HK prepare occupancy reports and check with FO
to check any discrepancy
 HK room boys keep an eye on the floors and rooms
for illegal weapons, drugs, suspicious behavioure,
sleep out, vacant rooms, skippers and report to
FO
 Special arrangements for VIPs, Groups, extra
amenities, flower arrangement, extra bed are
communicated to HK

4. FOOD & BEVERAGE DEPARTMENT
 FO informs about the arrival and departure of
guests, for planning food preparation and service
 Special arrangements for VIPs, Crew
 Information about group arrival , their buffet and
meal plans
 Mini Bar setup and replenishment in rooms
 arrangements like fruit basket, cookies etc

5. BANQUETS
 FO coordinates to put information of the events and
parties in the lobby
 A board with the banquet venue, location , direction
is put in lobby for the convenience of guests
 Also some packages ,material for promotion of
events is displayed in FO

6. ACCOUNTS
 FO provides a detailed summary of all transactions
of the day to finance department.
 Cash / payments / balance is iformed to accounts
 Making budgets and allocation of resources
 Planning to purchase equipments , computers, etc

7. SALES AND MARKETING
 Coordinates for information about room availability,
room reservation record, guest history,
 Also details for planning for VIPs, Crew, Groups
arrival and stay
 To make marketing strategies for the hotel
 For selling rooms in lean/off season

8. SECURITY
 FO and Security dept. are responsible for hotel
security and safety of guests and employees
 Maintaining peace and order in lobby
 Handling notorious guests who are creating
nuisence , skippers etc
 To deal with any emergency situation , like
earthquake, fire emergency, terrorist attack,
 Evacuation and giving directions during emergency

9. HUMAN RESOURCES
 FO manager gives information about hiring new
staff, training schedules, promotions, salaries, to
the HR manager
 Budget for the salaries and managing staff in
accordance to the budget allocated.