1. FAROOQ AHMED RATHORE
Ph:+92-42-37615005,36261320
Mob. +92-042-300-4578786, 0332-0433693
E-mail: farooqrathore@hotmail.com
CNIC No. 37301-2252258-7
PROFESSIONAL WORK EXPERIENCE
 Working as a “Procurement Officer” in University of Lahore Teaching Hospital
Bhobittain Chowk Lahore.
Key Responsibilities:-
 Developing and maintaining close working relationships with internal and external
contacts as appropriate.
 Assist staff with queries and problems with procurement systems and processes, and
address / resolve any non-compliance issues.
 Queries are dealt with in a professional and courteous manner.
 Identify opportunities for new and integrated supply agreements.
 Monitor supplier agreements through key performance indicators and report on
achievements
 Maintain accurate auditable records of all procurement process.
 Build supplier, category and market understanding through performance
management, research and stakeholder briefings.
 Actively engage in continuous professional development.
 Worked as an “Administrative. Officer H.R Officer” in Medicare Trust Hospital
Badami Bagh Lahore since Nov.2009 to Oct-2014.
Key Responsibilities:-
 To contribute to the development; implementation and monitoring of policies and
procedures based on relevant legislation and contemporary HR management
practices which provide an effective, consistent and timely delivery of HR services
to support organizational needs.
 To attend relevant training and professional development.
 To undertake other duties consistent with the function and role of the position.
 To manage distribution of utilities bills and collections of accounts
 To assist with preparation of the budget
 To assist in the monitoring of Performance Review compliance by guiding managers

2.  in completing reviews within respective timeframes and entering completed reviews
into the HR system
 To assist with preparation of leaves, etc. and other policies of Hospital.
 To manage the filing, storage and security of documents
 To administer employment agreements
 To maintain the leave management system
 To review remittances
 To supervise completion of the payroll
 To respond to inquiries
 To manage the repair and maintenance of computer and other office equipments
 To provides officeservices support for administrators by inputting data; proofreading
documents; gathering information; preparing reports; maintaining files; ordering and
maintaining supplies and equipment.
 To enhancing the hospital customer service reputation by assisting patients, visitors,
and physicians to resolve expressed concerns.
 Worked as a “Stores Manager/Inventory Controller” in Doctors Hospital &
Medical Centre Johar Town Lahore from August 01, 2000 to September 2009.
Key Responsibilities:-
 Manage and maintain the material and stocked product inventory including stock
profiles and stock locations.
 Manage and control perpetual inventory stock counting / inventory accuracy checks
 Ensure that goods inward / stock control department is well organized
 Ensure incoming product is receiptedand managed appropriately according to
company procedure
 Write and maintain accurate written procedures for all main inventory control
processes and functions.
 Produce daily reports to ensure key critical areas of the stock system are controlled
and any discrepancies addressed and resolved
 Ensure works orders are correct and fully completed and that all stock has been
allocated to the job correctly.
 Manage control measures to ensure mistakes, inaccuracies and discrepancies are
highlighted, addressed and resolved
 Worked as an “Office Superintendent” in Mobilink Franchise (acellular company
) since Nov.2003 to Aug.2007.(part time ).
Key Responsibilities:-
 Performing complex clerical and secretarial work involving frequent detailed
duties of an administrative nature.
 Exercising good judgment in establishing or adapting work procedures to new
situations and in performing varied clerical and administrative services.
 Preparing replies to correspondence from brief dictated notes or on own initiative.
 Screening telephone calls and incoming mail.
 Searching files for a variety of source materials to serve as background for reports.
 Keeping appointment calendar as requested.
 Taking and transcribing minutes of meetings.
 Preparing material for meetings: notices, resolutions, agenda, and related reports.

3.  Performing other duties as required.
 Worked as a “Telephone Operator, ReceptionistandCashier” in Lahore Hotel
Lahore form August 04, 1998 to January 15, 2000.
Key Responsibilities:-
 To undertake front of house duties, including meeting, greeting and attending to the
needs of guests, to ensure a superb customer service experience.
 To build a good rapport with all guests and resolve any complaints/issues quickly to
maintain high quality customer service.
 To deal with guest requests to ensure a comfortable and pleasant stay.
 To assist in dealing with customer complaints in an effective and courteous manner,
providing or seeking solutions as quickly as possible.
 To be responsible for accurate and efficient accounts and guest billing processes.
 . To assist in keeping the hotel reception area clean and tidy at all times.
 To undertake general office duties, including correspondence, emails, filing and
switchboard, to ensure the smooth running of the reception area.
 To administer all routes of reservations (e.g., online, phone) to ensure that room
bookings are made and recorded accurately.
 To keep up to date with room prices and special offers to provide accurate
information to guests.
 To report any maintenance, breakage or cleanliness problems to the relevant
manager.
EDUCATION
ACADEMIC QUALIFICATIONS YEAR
M.B.A (Human Resource Management) 2011-2013
(Virtual University of Pakistan)
Diploma in Hospital Administration & HRM 2009-2010
(Pakistan Institute of Modern Studies)
Bachelor Degree (B. Com) 1997 - 1998
(University of the Punjab Lahore)
Intermediate (D. Com) 1994 - 1995
Govt. Commercial Training Institute, Jhelum.
Secondary School Certificate 1993
Govt. Project High School, Wapda Colony, Mangla (Jhelum) – Pakistan
ACADEMEIC ACHIEMEMENTS/MERIT CERTIFICATES
 2nd Position in English Language and also 2ndPosition in table tennis competition
(D.Com).
 2nd Position in English Shorthand (C.Com).
 1st Position in essay writing competition on “Environmental Protection” (B.Com).
 Certificate of Appreciation of “Doing Job Well” from Doctors Hospital & Medical Center

4.  Certificate of Appreciation for participation of free treatment of “Earth Quake Victims
Camp” held in doctors hospital from 12th October to 25th October 2005
 Certificate of Appreciation of “Doing Job Well” from Medicare Trust Hospital.
COMPUTER SKILLS
Certificate in Computer Software “DOS, MS Word, MS Excel, MS Windows, Internet and E-
mail” from World Linkers Computer Academy, Lahore.
LANGUAGES & INTERESTS
can speak English, Urdu and Punjabi. Interests include English, Punjabi and Urdu Poetry, Essay
writing, Book reading and travelling.
REFERENCES
Dr.Najmi Shamim
Administrator
Medicare Trust Hospital
Near Masoom Shah Chowk, Khokhar Road Al Farooq Park Badami Bagh Lahore.
Phone: (Off) 042-36261320,37615005
PERSONAL DETAILS
DATE OF BIRTH : 24-08-1977
PLACE OF BIRTH : Sialkot
MARITAL STATUS : Married
PERMANENT ADDRESS : House #218,Noori Masjid Wali Gali, Choudhry Park
Niaz Baig Multan Road Lahore.
POSTAL ADDRESS : Medicare Trust Hospital, Masoom Shah Chowk, Khokhar Road
Al Farooq Park Badami Bagh Lahore