Anil Bailwal is a facilities management professional with over 12 years of experience in facilities and hospitality sectors. He currently works as the Facilities Manager for Wipro Limited in Gurgaon, where his responsibilities include ensuring service delivery and maintaining SLAs and KPIs. Prior to this, he worked in facilities management roles for Bharti Enterprises Ltd., EXL Service.Com, and hospitality roles for Ananda in the Himalayas and Mark-Pi International. He has a PGDBA in Customer Relationship Management and a Bachelor's degree in Hospitality Management.

1. Anil Bailwal
C/o Mr. Ranveer Kumar
2nd
Floor, 145/9 Kishangarh,
Vasant Kunj, New Delhi-110070
Cell No: +919599428566
E-mail: anilb_ihm@rediffmail.com
PROFESSIONAL SUMMARY
A sound facility management professional with over 12 years of experience into Facilities/Hospitality sector. Highly focused
with a comprehensive knowledge and understanding of various aspects such as operations, food & beverage services,
housekeeping & maintenance, training, billing and vendor management. A consistent track record of successfully employing
best business practices that improve efficiency, reduce operating costs whilst increasing productivity.
WORK EXPERIENCE
(1). Wipro Limited (Platinum Rated LEED certified Green Building), Gurgaon
(On the payrolls of JLL) January, 2015 – Present
Designation: Facilities Manager
Responsibilities:
 Ensuring that all the services are delivered in line with the contractual commitments and within budgets
 Maintaining SLA & KPI as per contract. Ability to handle matters with extreme tact and confidentiality
 Preparation and submission of management reports/analysis as and when required by client
 Excellent organizational skills, ability to set priorities, attention to details
 Managing operational risk management and documenting it
 Handling back- office operation for establishing new system and processes in the office, including energy
conservation methods
 Overseeing various operations, including the cafeteria management and employee engagement activities &
initiatives, space management etc
 Ensure & plan for Festival celebration in office, decoration of office and Festival Cards etc
 Ensuring upkeep of pantry equipments & reprographic equipments at all times and take necessary action Plan.
 Take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works
pertaining to the facility
 Liaising with government and regulatory bodies like Local Government Agencies for obtaining necessary
sanctions / approvals and ensuring smooth working condition in premises.
 Preparing and supervising maintenance of statutory records
 Orders and receives invoices, distributes according cost centre
 Responsible for office maintenance (replacements, repairs, etc.)
 Store Management- maintenance / issuance of items, stock take etc.
 Receiving and verification of invoices from multiple vendors against the PO.
 Verifies items billed against items ordered and received and reconciles differences through follow-up with the
vendor and/or other employees.
 Managing the petty cash at site for various requirements
 Regular follow ups with the finance team for the payment of service partners

2. (2). Bharti Enterprises Ltd. – Vasant Kunj, NewDelhi January, 2011 – January, 2015
(On the payrolls of Cushman & Wakefield)
Designation: Assistant Facilities Manager
Responsibilities:
 Performing daily inspections of the facility by conducting a walk-through, updating of snag list and doing follow up
with engineering & maintenance department to ensure issues are resolved efficiently and effectively.
 Overseeing housekeeping team for efficient running of the organization services.
 Managing stewards and pantry boys team and responsible for their training, grooming, shift roster and daily briefings.
 Managing the main reception & director’s reception.
 Managing the director’s dining room & cafeteria services,ensuring that the caterers are maintaining highest standards
of hygiene in the service, quality and quantity of the food supplied are according to requirement.
 Vendor management & procurement of goods and services as per requirements.
 Responsible for the façade cleaning, pest control and horticulture services of the facility.
 Streamlining the system and procedures for effective inventory control to ensure ready availability of materials.
 Responsible for client meetings & special requirements at the facility.
 Responsible for preparing all month end reports, mis & all billing & invoices.
(3). EXL Service.Com (I) Pvt. Ltd, Gurgaon February, 2010 – January, 2011
Designation: Facility Executive
Responsibilities:
Worked in facility planning and administration department as facility executive
(4). Ananda in the Himalayas (Multiple award winning destination spa) November, 2004 - February, 2010
IHHR Pvt. Ltd, Rishikesh, UTTARAKHAND
Responsibilities:
Food & Beverage Supervisor January, 2007 – February, 2010
Butler January, 2006 – December,2006
Food & Beverage Assistant November, 2004 – December,2005
(4). Mark-Pi International, September, 2003 – September, 2004
Center Stage Mall, Sec-18,Noida
Worked as shift in charge in the quick service restaurant
PROFESSIONAL TRAINING
22 Weeks of industrial training in all major departments at ASHOK GROUP OF HOTELS, NEWDELHI
May, 2001- October, 2001
SKILLS & EXPERTISE
Facilities Management, Team Management, Inventory Management, Training, Hotel Management, Vendor Management,
MIS, Food & Beverage, Facilities Operations, Event Management

3. EDUCATION DETAILS
 PGDBA in Customer Relationship Management
Symbiosis Centre for Distance Learning (SCDL),2009 – 2011
 Bachelors in Hospitality Management & Hotel Administration
IHM Guwahati, affiliated to National Council for Hotel Management, PUSA,NewDelhi, 2000 – 2003
LANGUAGE PROFICIENCY
Hindi and English
PERSONAL DETAILS
Father’s Name : Mr. S. D. Bailwal
Date of Birth : 10-6-1979
Marital status : Married