1. MOIN HASSANMOIN HASSAN
NPCC, ABU DHABI .
Mob: +971-556135986. Email: dearmoin2002@gmail.com.
Food & BeverageFood & Beverage
With comprehensive Experience in:With comprehensive Experience in:
***Planning & Organizing ***Team Building & Leadership *** Corporate Identity / Reputation
Management ***Accurate and Detail Oriented***Cross-Cultural work Environments***Customer Needs
Assessment***Enthusiasm Creator*** Problem solving and Crisis Management*** Rapport Building***
Customer Oriented*** Staff Training & Supervision***Sheep Management***
Executive ProfileExecutive Profile
Young, energetic, and highly talented Food & Beverage with over 08 years of high
quality experience in multi-cultural environment in with World’s best in Hospitality
Industry. Routinely wears many hats on the job. Successfully promoted company’s goals
and image. Ability to work unsupervised in any environment. Proven track record for
meeting and exceeding expectations while working within strict guidelines. Well liked and
respected by peers. Outstanding work ethic combined with excellent leadership and
customer service skills. Dedicated to achieving customer satisfaction as well as meeting or
surpassing company expectations. Committed to quality performance with an ability to
learn new procedures. Optimistic team player with the ability to get along well with
everyone.
Career ObjectiveCareer Objective
Looking for a challenging position as per the management requirement /
Customer Service with a dynamic Organization / Group that welcomes initiative
and dedication and demands excellence in consistently meeting business
objectives and exceeding standards.
2. MOIN HASSAN : 2 :
PROFESSIONAL WORK EXPERIENCE
NATIONAL CATERING CO.L.L.C. (Sept.2011 To Till Date)
(ABU DHABI)
Site Manager
Job Profile.
• Resolve the problem in the camp, related in the camp services.
• Decision making in the camp with approval from management.
• Assistant of admin Manager to all function in Administrative Services.
• In-charge to all transport / vehicles arrangements/ scheduling , filling system and report.
• Responsible for monitoring, Inspection to all subcontractors camps and client.
• Responsible for booking of rooms, making daily report of person on site.
• Running the camp day-today matters, including housekeeping and maintenance.
• Supervision of the Catering .
• Supervision of the laundry and cleaning services.
• Ensuring smooth operation of the camp, creating and supervising the emergency crew
24- hours on-call.
• Supervision of vendors and subcontractors in the camp.
• Managing cost controlling Profit & Loss.
• Responsible for monitoring food preparation, security, @ safety regulations,
cleanliness and maintenance of camp site.
• Performing Audits and follow ups camp housing facility
• Planning Camp Catering buffet Menu on Daily Basis
• Recommending change in system and procedure to increase efficiency and
improve service levels.
• Customer retention through constant feedback.
• Follow other areas FIFO System in Food Stores and.
• Handling Camp and Catering/House keeping
3. HOLIDAY INN RESORT”GOA. (Oct.2010 TO Sept. 2011)
Restaurant Manager
Job Profile.
• Restaurant station management and take away section
• Delivered Personal attentive to customers ensures high level of satisfaction.
• Maintaining inventories and doing requisition for all items required in daily operation.
• Ensure adherence to corporate service standards and F & B policies and procedures.
• Responded and handling to complaints of patrons.
• Maintain a high level of customer Satisfaction through attention to detail in defining
customer needs.
• Assists in increasing sales volume by providing excellent customer service.
• Handling guest complaints and ensuring efficient resolving of the same.
CLUB MAHINDRA (Dec. 2009 –Oct.2010)
RESORT” GOA.
CAPTAIN (Fine Dining)
• Restaurant station management and take away section
• Delivered Personal attentive to customers ensures high level of satisfaction.
• Maintaining inventories and doing requisition for all items required in daily operation.
• Ensure adherence to corporate service standards and F & B policies and procedures.
• Responded and handling to complaints of patrons.
• Maintain a high level of customer Satisfaction through attention to detail in defining
customer needs.
• Assists in increasing sales volume by providing excellent customer service.
• Handling guest complaints and ensuring efficient resolving of the same.
• Handling Duty roster & Training Programmers.
• Reliable to manage the outlet in the absence of outlet Manager and also was
appreciated when opportunity for handling the group dining.
4. Holiday Inn Resort” Goa. (April. 2008 –Nov.2009)
Sr.Steward
• Restaurant station management and take away section
• Delivered Personal attentive to customers ensures high level of satisfaction.
• Maintaining inventories and doing requisition for all items required in daily operation.
• Ensure adherence to corporate service standards and F & B policies and procedures.
• Responded and handling to complaints of patrons.
CLARION RESORT” GOA. (May 2003-Aug 2004)
Steward
• Restaurant station management and take away section
• Delivered Personal attentive to customers ensures high level of satisfaction.
• Maintaining inventories and doing requisition for all items required in daily operation.
• Ensure adherence to corporate service standards and F & B policies and procedures.
Responded and handling to complaints of patrons
Achievements : Was considered reliable to manage the outlet.
PROFESSIONAL QUALIFICATION
• Completed B.Sc. in Hotel Management and Tourism from LBIIHM (NEW DELHI)
• Completed HACCP LEVEL III from HIGHFIELD (ABU DHABI)
ACADEMIC QUALIFICATION
• HSS. (2006) from Bihar Intermediate Education Council
• SSC. (2003 from Bihar State Education Board
COMPUTER SKILLS
• Diploma in Computer Application
HOBBIES
• Playing chess and cricket
• Singing song
TRAINING PROGRAMS
• Micros
• Wine and Liquors
• Customer Service & Telephone Communication.
• Hygiene and Food safety training.
5. • Basis safety and fire fighting first and training.
• Cultural awareness & Complaint Handling.
PERSONAL DETAILS
Father’s Name Mr. Anwarul Hasan
Date of Birth 16th Feb 1987
Marital Status Single
Permanent Address Azad Nagar,Barharia,
Siwan, Bihar –841232
Nationality Indian
Language Known English, Hindi, Elementary
French and Urdu
Contact No +971-556135986 / +971-505424924
UNITED ARAB EMIRATES DRIVING LICENSE
License No : 2139856
Date of issue : 20/11/2013
Date of expiry : 19/11/2023
Place of issue : Abu Dhabi
PASSPORT DETAILS
Passport No : H1369372
Date of issue : 05/11/2008
Date of expiry : 04/11/2018
Place of issue : Patna
Date: __ / __/ __
