This document discusses online financial transactions and the factors involved. It outlines the types of online transactions that include debit/credit cards, internet banking, stock trading, electronic checks, funds transfers, e-wallets and reward point redemption. The main objectives of online transactions are online shopping, self-banking, stock trading, funds transfers and bill payments. Key success factors are reach, low cost, convenience, safety, security and being user friendly. Best practices and tools involve fraud prevention, shipping practices, contact information and fraud indicators. The main legal framework is the Electronic Funds Transfer Act. Barriers include reliance on internet/smartphones, infrastructure, awareness, legal/security issues, social/cultural factors, economic issues and

1. Online Experience of Financial
Transactions
Gopal Kumar
IMIS,PGDM(2013-15)
13DM041

2. Online Transaction
Include
 Debit & Credit Card
 Internet Banking
 Stock market trading
 Electronic Cheques
 ECS,EFT & RTGS
 E-Wallets
 Reward Points
redemption
Objective
 Online shopping
 Self Banking
 Share trading
 Fund Transfers
 Bill Payments

4. Success factors
 Reach
 Low cost
 Convenience
 Safety & Security
 User Friendly

5. Best Practices & Tools
Fraud Prevention Tools
Best Practices: Shipping
Best Practices: Contact Information
Fraud Indicators

6. Legal Framework for e-banking
Electronic funds transfer Act

7. Do’s
 Record
 Review
 Report
 Keep your information
private

8. Barriers
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Majorly sways on Internet & smart phones
Infrastructural
Awareness
Legal & security issues
Social & Cultural
Economic Factors
Management & Banking Issues

9. Thank You