E commerce

1. E-COMMERCE
MD. Jewel Rana
February 20, 2013
INTRODUCTION

2. What is E-Commerce
 Electronic commerce, commonly known
as e-commerce, is a type of industry
where buying, selling, transferring, or
exchanging products, services, and/or
information via electronic networks and
computers.

3. Example:
 1. An individual withdraws funds
from an automatic teller machine
(ATM)
 2. Reserving a hotel room over
the internet.
 3. Selling physical goods using
website e.g. flowers, cards,
magazines, shoes, electronic
items

4. E-commerce Process
Customer relationship
Redesign Business
Process (outside-in)
Applying Technology
Why
What
How

5. Brief History of E-Commerce
E- commerce meant the facilitation of
commercial transactions electronically,
using technology such as Electronic Data
Interchange (EDI) and Electronic Funds
Transfer (EFT), allowing businesses to
send commercial documents like
purchase orders or invoices electronically.

6. Brief History of E-Commerce (cont)..
 1980s
The growth and acceptance of credit cards
Automated teller machines (ATM)
Telephone banking
Airline reservation system

7. Brief History of E-Commerce
(cont)..
 1990s
The Internet commercialized and users
flocked to participate in the form of dot-coms,
or Internet start-ups
Innovative applications ranging from online
direct sales to e-learning experiences

8. Brief History of E-Commerce
(cont)..
 2000s
Many European and American business
companies offered their services through the
World Wide Web.
Since then, People began to associate a word
“e-commerce”

9. Types of E-Commerce
 B2B (Business-to-Business)
 C2B (Consumer-to-Business)

C2C (Consumer-to-Consumer)

B2C (Business-to-Consumer)

10. Types of E-Commerce
(cont)..
Business-to-business (B2B):
Businesses make online transactions with
other businesses. Companies doing
business with each other such as
manufacturers selling to distributors and
wholesalers selling to retailers.

11. Types of E-Commerce
(cont)..
 C2B (Consumer-to-Business)
A consumer posts his project with a set budget
online and within hours companies review the
consumer's requirements and bid on the project.
The consumer reviews the bids and selects the
company that will complete the project. Enlace
empowers consumers around the world by
providing the meeting ground and platform for
such transactions.

12. Types of E-Commerce
(cont)..
 C2C (Consumer-to-Consumer)
There are many sites offering free classifieds,
auctions, and forums where individuals can buy
and sell thanks to online payment systems like
PayPal where people can send and receive
money online with ease. eBay's auction service
is a great example of where person-to-person
transactions take place everyday since 1995.

13. Types of E-Commerce
(cont)..
 B2C (Business-to-Consumer)
Online transactions are made between
businesses and individual consumers. E.g.
Amazon.com, eBay.com.

14. Benefits of E-Commerce
 Benefits to organizations
 Benefits to consumers

15. Benefits to organizations
 Global reach
 Cost reduction
 Supply chain improvements
 Extended hours: 24/7/365
 Customization
 Improved customer relations

16. Benefits to consumers
 More products and services
 Cheaper products and services
 Instant delivery
 Information availability
 Participation in auctions

17. Business applications
 Email
 Instant messaging
 Online shopping and order tracking
 Online banking
 Shopping cart software
 Teleconferencing
 Electronic tickets

18. History E-commerce in Bangladesh
History of E-commerce in Bangladesh
6%
5%
4%
3%
1%
0%
1971 1980 1990 2000 2010
growth rate 0% 0.5% 1.02% 2.11% 4.80%

19. Summary and Conclusion
 The Internet has lead to the birth and evolution
E-commerce. E-commerce has now become a
key component of many organizations in the
daily running of their business.
 As the Internet and in turn E-commerce has
developed, and continues to evolve and grow, it
is vital that any organization, in any particular
industry, must base its strategic planning around
such a rapidly growing medium.

20. Thank You

Are there any questions?