The document discusses how Cireson solutions can extend the asset management capabilities of Microsoft System Center Configuration Manager. It begins with an overview of Configuration Manager's basic asset management features, such as hardware and software inventory. It then outlines limitations of Configuration Manager including lack of financial data and true license management capabilities. The presentation demonstrates how Cireson's asset management solution, built on Service Manager, can provide a comprehensive asset management system when integrated with Configuration Manager to address its limitations.
2. 22
INTRODUCING PACE
The mission of Partner & Community Enablement Team
(PACE) to drive support partner and community success:
A few important deliverablesfrom thePACETeam include:
• Pre-Sales and Evaluation Resources
• Partner Enablement Training
• Reference Architectures
• Joint Marketing (webinars, etc.)
• Experts for Community and User Group Events
3. 33
Pete Zerger
• 9-time Microsoft MVP
• Author and Blogger on MSCloud and
Management Technologies
• Speaker at Technical Conferences around the
World
• Founder, SystemCenterCentral.com and System
Center Virtual User Group
Chris Ross
• Microsoft MVP
• USService Manager User Group
Founder & Leader (http:/ / scsm.us/ )
• Repeat presenter and speaker at MMS,
TechEd, and Virtual Academy
• Co-Author of Microsoft Cloud and
Datacenter Management Exams
Wally Mead
• Microsoft MVP
• 20+ years Microsoft veteran
• Product Group Specialist for SCCM
since SMS1.0
• Trainer who has developed and
delivered courses on SCCM for over
20+ years
YOUREXPERTS
Travis Wright
• Microsoft MVP
• 11 years Program Manager for
SCOM & SCSM
• 13 Product Releases
• 14 Patents
• 2 Gold Star Awards
4. 44
SESSION AGENDA
• Asset Management with Configuration Manager
• Basic capabilities and features
• Limitations
• Building on Configuration Manager capabilities
with Service Manager
• True Asset Management with Cireson Asset
Management for Service Manager
• Summary and Next Steps
5. Presentation to Joe Smith5 Presentation to Joe Smith55
Service
Management
Service Management is a
customer-focused approach
to service delivery which
crossesorganizational
boundaries
In the age of cloud computing
and the coming age of
Internet of Things (IoT),
Service Management must be
easily extensible,integrated
and highly automated in
order to continue to meet the
needs of the business and
respond to technological
changes and advances
6. 6
CONFIGMGRASSETMGMTBASICS
STARTS
WITH DISCOVERY
CLIENT
MGMT ONLY
INTUNE
ADDSEMM DATA
The richest asset data
comes with the
ConfigMgr client.
Intune integration and
network discovery
enable data acquisition
for network and mobile
devices, as well as
network printers
You need to know
what can be
managed
• Active Directory
discovery most
common
• Network
Discovery has it’s
place
Rich management
capabilities come
with the client
• Limited
management of
non-client assets
• Numerous
methods to install
the client
Enterprise mobility
management (EMM)
through Intune
• Richer mobile
device data vs
ActiveSync
• Not really an
agent
• Integrated mgmt
experience
Management Capabilities for Windows, Linux, Network and Mobile Devices
7. 7
User Device Affinity Hardware Inventory Software Inventory
Associate user and device
For all client-managed devices
(Windows and *NIX)
Only for Windows clients
Requires client for Windows
devices
Requires Intune for mobile devices
“Installed Applications” comes as
part of hardware inventory for *NIX
and mobile devices
Happens automatically for mobile
devices with Intune
You can augment ConfigMgr discovery with the Registry to MOF Tool
(Reg2Mof). Moreon thisin the2nd half of our session.
CONFIGMGRASSETMGMTBASICS
8. 88
CONFIGMGRASSETMGMTBASICS
Once the client agent has been
installed, you can really manage
the asset
• Asset Intelligence data
(Windows clients only)
• Software metering data
(Windows clients only)
Many additional great client
management features in
Configuration Manager:
Not covered in this presentation as
we’re only talking asset
management
9. Presentation to Joe Smith9 Presentation to Joe Smith9
CONFIGMGROBJECT&
ATTRIBUTEDISCOVERY
DEMO
10. 10
CONFIGMGRASSETMGMTDETAILS
User Device Affinity
• Important to tie user
to device
• Lets you see device
and software owners
and users
Hardware Inventory
• The core component
of asset management
• Collects a large set of
attributes by default
• Includes data from
Add/ Remove
Programs for
application inventory
• Fairly easy to extend
(for WMI and Registry
attributes)
Software Inventory
• Provides very little
benefit for application
inventory
• Seldom used anymore
(no default scan rules
in Configuration
Manager 2012)
11. 11
CONFIGMGRASSETMGMTDETAILS
HARDWARE
Attributes for an
individual device
Attributes for a
collection of devices
SOFTWARE
Installed
Has (or has not) been
run in a specific time
frame
Clients that can’t install
due to lack of resources
This list is just the highlights.
Many other reportsavailable.
12. Presentation to Joe Smith12 Presentation to Joe Smith12
CONFIGMGRASSET
MGMTCAPABILITIES
DEMO
13. 1313
CONFIGMGRASSETMGMTLIMITATIONS
Configuration Manager is great for the basics. However it does not
provide any advanced asset management capabilities, such as:
• True-up reporting, license blocking
License Management
• Is only as good as its database and detection method (methods for app
detection keep changing)
• Suites versus individual Office products
• CPU licensed products
Software Normalization
14. 1414
CONFIGMGRASSETMGMTLIMITATIONS
No financial data
Contracts, vendors, purchase orders, cost centers, etc.
No real asset location identification
Does provide IP subnets, but few know the IP subnet locations
Can only manipulate the data via one console
And then only limited manipulation available – most discovered or
inventoried and not configurable
Additional limitations of Configuration Manager asset management
15. Presentation to Joe Smith15 Presentation to Joe Smith15
CONFIGMGRASSET
MGMTLIMITATIONS
DEMO
17. 1717
Provisioning
Enterprise-class
multi-tenant
infrastructure for
hybrid environments
Automation
& Self-Service
Application-owner
agility while IT
retainscontrol
Service & Asset
Management
Flexible service
delivery & basic
asset mgmt
App &
Infrastructure
Monitoring
Comprehensive
monitoring
of applications &
cloud infrastructure
Configuration
Management
Manage &monitor
configuration &drift
COMPREHENSIVEMANAGEMENT
for Infrastructure & Applications with System Center 2012 R2
18. 1818
COMPREHENSIVEASSETMANAGEMENT
with Key System Center 2012 R2 Components
Service Management
Service Manager
Integration &
Process Automation
Orchestrator & SMA
IaaS
Monitor & Manage
Service End to End
Operations Manager
Data Protection
& Recovery
Data Protection Manager
Virtualize, Deploy
& Manage
Virtual Machine Manager
Design, Configure
& Deploy
Configuration Manager
20. 2020
Third party
Mgmt Tools
& CMDBs
Service Catalog Templates
Workflows
CMDB
Work
Items
Configuration
Items
Knowledge
Reporting and
data
warehousing
Self-Service
Standardization
Automation
EmailMobile Portal
SERVICEMANAGEMENTFOUNDATION
Building a Master CMDB
21. Presentation to Joe Smith21 Presentation to Joe Smith212121
ASSETMANAGEMENT
Lifecycle management of hardware and software
Tracking by serial number or
asset tag, Bulk association of
assets to support or
warranty contracts
HARDWARE
Licenses, Contracts, Purchase Orders
and Invoices
BUSINESS& FINANCIAL
Software Catalog
Normalization, Common
Licensing Metrics,
Named Licensing and
Authorization
SOFTWARE
SCSM supports basic configuration management OOB
Cireson extends SCSM to support enterprise ITAM / SAM
22. Presentation to Joe Smith22 Presentation to Joe Smith22
ASSETMANAGEMENT
W/ SCSM +CIRESON
DEMO
24. Presentation to Joe Smith24 Presentation to Joe Smith24
HANDS-FREE
CMDBPOPULATION
DEMO
25. 25
• Software Metering Rules are easy to create
• Metering data can be leveraged to:
– Automatically populate ConfigMgr collections
– Drive removal of software from computers
where it’s unused
• Great raw data for quantifying software
license needs
• Duplicate titles in software catalog limit
utility of this data
ASSESSING SOFTWAREUSAGE
Leveraging Software Metering Data from Configuration Manager
CMDB
Service Manager
Software Metering
Connector
Site
DB
Configuration Manager
SoftwareInventory &
MeteringData
Key Scenarios Enabled:
Calculate licenseposition
based on actual usage
rather than installation
Calculate potential cost
savings gained by
implementing software
reclamation
26. Presentation to Joe Smith26 Presentation to Joe Smith26
NORMALIZINGTHE
SOFTWARECATALOG
DEMO
27. Presentation to Joe Smith27 Presentation to Joe Smith272727
USEREXPERIENCE
Interfaces for asset management user roles and use cases
FULL CONSOLE
Targeted to key IT
support roles:
SCSM Administrators
Service Desk Analysts
Change Managers
Asset Managers
WEB PORTAL
Productivity from any
browser or device:
HTML 5, CSS 3 web
interface
View and update all asset
classes from a browser
Tablet and mobile friendly
for anywhere productivity
ASSET EXCEL
Connectsasset managersto
CMDB in a familiar tool:
Update existing assets
from any asset class
Import new assets in bulk
Enforces SCSM role
based security
28. 28
For assets not discoverable through automated
methods, distributed supports teams can be
mobilized quickly and easily to capture asset
data.
No specialized scanner hardware required!
Comingsoon to an app storenear you!
MOBILEBARCODESCANNER
Scan Assets from any iOSor Android Phone
29. Presentation to Joe Smith29 Presentation to Joe Smith29
ASSETMANAGEMENT
USEREXPERIENCE
DEMO
30. 3030
Azure Hyper-V
System Center
Cireson
THECIRESON PLATFORM
• Built on proven Microsoft
technologies, Cireson brings Azure
and System Center closer together
• World class enterprise management
engine provides the backbone of
Service and Asset Management
functions
• Cireson extends these capabilities and
enables your organization to easily
extend business ready solutions
Solutions and Streams
31. 31
CIRESON STORE
Product Streams Overview
Cireson offers add-ins for System Center to enhance the user experience and support
for the full Service Management lifecycle, as well as a rich Asset Management feature,
bringing true enterprise capabilities to the Microsoft management suite
ESSENTIALS
MANGEMENT
The core suite of
Cireson components
delivering a rich user
experience for key
service management
roles
SERVICE
MANAGEMENT
Deliver a device-friendly
user experience, along
with rich asset
management capabilities
leveraging your existing
technology investments
ASSET
MANAGEMENT
Highly automated, full
lifecycle management
of your organization’s
hardware and software
assets and related
contracts
IDENTITY
MANAGEMENT
Drive efficiency in
supporting user
identity through secure
self-service password
reset across devices
with System Center
SERVICE
AUTOMATION
Reduce support costs
through self-service
automation of
common user requests
with Microsoft’s
automation platforms
Free Community Apps
Free apps built for the System Center community.
Coming soon…Business Management Solution
ESSENTIALS
MANGEMENT
The core suite of
Cireson components
delivering a rich user
experience for key
service management
roles
SERVICE
MANAGEMENT
Deliver a device-friendly
user experience, along
with rich asset
management capabilities
leveraging your existing
technology investments
ASSET
MANAGEMENT
Highly automated, full
lifecycle management
of your organization’s
hardware and software
assets and related
contracts
32. 3232
SUMMARY&NEXTSTEPS
System Center 2012 R2 with Cireson can meet the Service
Management needs even in large, complex enterprises:
• Designed to Support ITIL
• Deliver Enterprise Asset Management
• Ensure users are productive at or away from the office
Next Steps
• Schedule a Proof-of-Concept
• Reduce Risk with a Deployment Planning Workshop
• System Center Training Available
33. 3333
SUMMARY&NEXTSTEPS
System Center 2012 R2 with Cireson can meet the Service
Management needs even in large, complex enterprises:
• Designed to Support ITIL
• Deliver Enterprise Asset Management
• Ensure users are productive at or away from the office
Next Steps
• Schedule a Proof-of-Concept
• Reduce Risk with a Deployment Planning Workshop
• System Center Training Available