1. The document provides an introduction to ITIL (Information Technology Infrastructure Library) framework and IT processes, focusing on key concepts such as processes, service management, and ITIL certifications.
2. It explains important ITIL processes like incident management, problem management, change management, and release management. The goal of these processes is to improve service quality and reduce costs.
3. Implementing ITIL involves understanding processes, aligning people and roles, and using technology to support efficient service delivery and management. ITIL adoption brings benefits like improved services, reduced costs, and better alignment of IT with business needs.
ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL V3),
ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL V3),
Boost your ITSM maturity with a service catalogAxios Systems
ย
View the full recorded webinar here:
http://forms.axiossystems.com/spalding_september_reg_en
In this webinar, George Spalding, Executive VP at Pink Elephant, talks about how a service catalog can help you increase your ITSM maturity, and shares some of the secrets of a successful implementation.
Joe Beighley, Business Solutions Consultant at Axios Systems, shows you how a service catalog works from the business perspective, and how IT can quickly deploy a catalog that takes strain off the service desk and releases IT resources for innovation.
Mario Vivas, CEO, River Horse
ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents with a focus on the more operational processes that organizations deliver on a day to day basis (Incident, Problem, Change and so on). The ServiceNow platform has a powerful set of baseline features and optional plugin functions that can help an organization align with the recommendations of ITIL4.
Please join us and Mario to learn about how you can start applying ITIL4 concepts in your ServiceNow implementations!
Introducing our content ready ITIL Incident Management Workflow PowerPoint Presentation Slides. Talk about the need for implementing incident management processes such as maintaining service levels, meeting service availability requirements and so on. The topic-specific incident resolution workflow PowerPoint presentation contains twenty-two editable PPT slides to serve all your business needs. Take advantage of the professionally designed problem management best practices PPT slideshow to discuss with your team the key issues of ITIL workflow like lack of transparency, decreased customer satisfaction, high risk of business etc. Demonstrate best practice of ITIL management like creating and maintaining a knowledge base and handling major incidents etc. Utilize the visually appealing ITIL framework PowerPoint compete deck to showcase benefits of ITIL e.g. maintain dashboard and reports etc. You can also use the PPT slides to represent stages of the IT incident management lifecycle. Thus, download the informative and interactive PowerPoint templates to list down the key performance indicators of IT incident management. From this day forward you won't look back. Our ITIL Incident Management Workflow PowerPoint Presentation Slides keep you focused ahead. https://bit.ly/2So2pXt
How to build an integrated and actionable IT Service Catalogmboyle
ย
This presentation provides a lower level of detail on how to build a n IT service catalog than provided by ITIL V3. It augments thinking in this area based on 25 years of building Service Catalogs
ITIL History
ITIL Transition from V3 to V4
Key Concept of ITSM
ITIL Dimensions and Principles
Service Value System (SVS)
ITIL Practices
ITIL Certification Schema
Service management
ITIL and the Service value system
ITIL Guiding principles
ITIL Service value chain
ITIL Four dimensions
ITIL Practices
ITIL Continual improvement
ITIL Certification scheme
Whatโs in it for me?
Best Practices for Implementing a Service Catalog and Enhanced ITSMhdicapitalarea
ย
The Service Catalog is the end-user view into IT โ a โShop Windowโ where IT can advertise the available services. Service Management is all about delivering and maintaining the IT services required by the Business to perform the operations of the organization.
ITIL Practical Guide - Service TransitionAxios Systems
ย
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=266
Integrating services with the business environment can be a daunting task. This video explains how you set success criteria and provide real, measurable business value. You will also learn the fundamentals of transition and release policy.
Skillogic Knowledge Solutions is uploading Part 2 of ITIL Training Module 1 (Service Management).
Skillogic Knowledge Solutions is one of the best training centres in India which providing ITIL Course Both Classroom and online.
If you are looking for classroom training for ITIL Certification (Foundation, Intermediate Modules and Expert) in Bangalore / Bengaluru, Chennai, Delhi, Pune, Mumbai and Hyderabad etc visit: http://in.skillogic.com/
Boost your ITSM maturity with a service catalogAxios Systems
ย
View the full recorded webinar here:
http://forms.axiossystems.com/spalding_september_reg_en
In this webinar, George Spalding, Executive VP at Pink Elephant, talks about how a service catalog can help you increase your ITSM maturity, and shares some of the secrets of a successful implementation.
Joe Beighley, Business Solutions Consultant at Axios Systems, shows you how a service catalog works from the business perspective, and how IT can quickly deploy a catalog that takes strain off the service desk and releases IT resources for innovation.
Mario Vivas, CEO, River Horse
ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents with a focus on the more operational processes that organizations deliver on a day to day basis (Incident, Problem, Change and so on). The ServiceNow platform has a powerful set of baseline features and optional plugin functions that can help an organization align with the recommendations of ITIL4.
Please join us and Mario to learn about how you can start applying ITIL4 concepts in your ServiceNow implementations!
Introducing our content ready ITIL Incident Management Workflow PowerPoint Presentation Slides. Talk about the need for implementing incident management processes such as maintaining service levels, meeting service availability requirements and so on. The topic-specific incident resolution workflow PowerPoint presentation contains twenty-two editable PPT slides to serve all your business needs. Take advantage of the professionally designed problem management best practices PPT slideshow to discuss with your team the key issues of ITIL workflow like lack of transparency, decreased customer satisfaction, high risk of business etc. Demonstrate best practice of ITIL management like creating and maintaining a knowledge base and handling major incidents etc. Utilize the visually appealing ITIL framework PowerPoint compete deck to showcase benefits of ITIL e.g. maintain dashboard and reports etc. You can also use the PPT slides to represent stages of the IT incident management lifecycle. Thus, download the informative and interactive PowerPoint templates to list down the key performance indicators of IT incident management. From this day forward you won't look back. Our ITIL Incident Management Workflow PowerPoint Presentation Slides keep you focused ahead. https://bit.ly/2So2pXt
How to build an integrated and actionable IT Service Catalogmboyle
ย
This presentation provides a lower level of detail on how to build a n IT service catalog than provided by ITIL V3. It augments thinking in this area based on 25 years of building Service Catalogs
ITIL History
ITIL Transition from V3 to V4
Key Concept of ITSM
ITIL Dimensions and Principles
Service Value System (SVS)
ITIL Practices
ITIL Certification Schema
Service management
ITIL and the Service value system
ITIL Guiding principles
ITIL Service value chain
ITIL Four dimensions
ITIL Practices
ITIL Continual improvement
ITIL Certification scheme
Whatโs in it for me?
Best Practices for Implementing a Service Catalog and Enhanced ITSMhdicapitalarea
ย
The Service Catalog is the end-user view into IT โ a โShop Windowโ where IT can advertise the available services. Service Management is all about delivering and maintaining the IT services required by the Business to perform the operations of the organization.
ITIL Practical Guide - Service TransitionAxios Systems
ย
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=266
Integrating services with the business environment can be a daunting task. This video explains how you set success criteria and provide real, measurable business value. You will also learn the fundamentals of transition and release policy.
Skillogic Knowledge Solutions is uploading Part 2 of ITIL Training Module 1 (Service Management).
Skillogic Knowledge Solutions is one of the best training centres in India which providing ITIL Course Both Classroom and online.
If you are looking for classroom training for ITIL Certification (Foundation, Intermediate Modules and Expert) in Bangalore / Bengaluru, Chennai, Delhi, Pune, Mumbai and Hyderabad etc visit: http://in.skillogic.com/
Go through the PPT for ITIL MALC Training syllabus, and if you are looking for ITIL Modules Certification Training in Delhi visit Skillogic Delhi Training Centre.
If your end users must remember 5 or more passwords and are inundating the helpdesk with password-reset calls, you have a costlyโbut avoidableโproblem.
We can help you fix it!
Download the slide deck to learn how deploying an enterprise single sign-on (SSO) solution from Novell can help you deliver a quick win with a near-immediate return on investment.
On May 22nd, C/D/H presented its Best of the Microsoft Management Summit 2012. Attendees learned all things MMS, like:
โข MMS basics, including who, what, where, and why
โข The evolution of the datacenter
โข Private vs. public cloud
โข All things System Center, including deep dives and demos on SCCM, SCOM, SCDPM, and SCSM
โข New licensing details
โข New Microsoft certifications
View C/D/Hโs Best of MMS slide deck for all the conference highlights and big news about System Center 2012, and what it means for you.
And for more information on this or other topics, visit our blog at www.cdhtalkstech.com.
This document provides descriptions for Incident, Change and Problem management processes configured in the sample projects within the TechExcel ServiceWise ITSM solution. The projects are pre-configured to implement ITIL and service desk best practices for managing and tracking daily activities. Visit http://www.techexcel.com/ITSM for more information.
Asset Management: Extending Configuration Manager with CiresonCireson
ย
In this session, Wally and Pete will focus on building upon the foundation of Configuration Manager's asset management capabilities with System Center 2012 and Cireson to deliver true enterprise asset management.
Key topics in this session will include:
-Native Configuration Manager asset management functionality
-The limitations of the native asset management in Configuration Manager
-Augmenting Configuration Manager with other System Center 2012 components
-Extending System Center 2012 with Ciresonโs Asset Management features, including:
โข Normalizing the Software Catalog data collected by Configuration Manager
โข Bringing true hardware asset management to System Center
โข Incorporating business & financial data into your asset management strategy
โข Extending asset management in System Center to incorporate 3rd party data
โข Asset manageability via warranty, support and maintenance contract status
โข Visualization & management of asset data across devices and interfaces
Whether you are a seasoned asset manager or System Center administrator, you will leave this session with a roadmap for implementing an enterprise asset management strategy for your organization leveraging the System Center software you already own.
Global trends in IT
- Process management
- Frameworks with maturity and continual improvements
- Frameworks used in IT for governance, operation and solution
Asset Management vs. Configuration Management: Who's Winning?Cireson
ย
Join us to learn more about best practices in the battle of Asset vs Configuration!
AGENDA:
โข In the age of BYOD and the Internet of Everything, is your focus on assets or the configuration that delivers value? Discover how these two forces complement each other.
โข Gain in-depth knowledge of how your IT configuration assures maximum infrastructure availability and efficiency.
โข Learn why detailed knowledge of your assets, whether owned or leased, onsite or elsewhere, is critical to the effective delivery of your IT-driven business capability, and how doing it wrong could be costing you money and impacting your delivery.
โข Understand how effective Asset Management will not only help you reduce the cost of service delivery, it can assist you with compliance in an age where data integrity is critical.
Information Technology Infrastructure LibraryYatish Bathla
ย
Growing dependency of Bussiness world to IT services leads to need of quality that is matched to business needs and User requirements as they emerge ITIL(Information Technology Infrastructure Library) can improve the quality of the service, but at the same time they will be trying to reduce the costs or, at a minimum, maintain costs at the current level. ITIL provides a framework to place existing methods and activities in a structured context.
It provides comprehensive, consistent and coherent set of best practices for IT Management processes.It also promote quality approach to achieve business effectiveness and efficiency in the use of information systems.
Did you know? Implementing ITSM can improve the effectiveness of IT functions by over 62%.
As there continues to be a global shift towards managing more and more data, and housing data in the cloud, many companies are looking to manage their IT budgets closer and sustaining their infrastructure operations. Many studies have provided data on how IT Operational costs eventually decrease over time, but there are still initial costs, and costs to upgrade, scale and sustain.
Until recently, most technical infrastructure components, devices, applications, etc. resided within the organization in which they served. Since the industry has moved to a more virtual model, data, technology, infrastructure services and even applications can now exist in the cloud. With that, there is a need to clearly understand exactly what is being stored in the cloud and how is it being managed.
Areas covered:
1. Understanding importance of ITSM
2. Delivering and managing IT services
3. The value of IT to the business and the service provider
4. Maintaining stability while allowing for change
5. Organizing to improve IT support operations
6. The processes underlying Service Operations
7. What to manage when interfacing with Cloud Service Providers
About Invensis Learning
Invensis Learning is a leading training and professional development solutions provider. We deliver globally-recognized training and certifications to individuals and enterprises to aid key business transformations and help to stay relevant by closing skill gaps and cultivate an environment that fosters continuous learning. We have trained 10000+ professionals over wide portfolio of training and certification courses. We are a trusted partner of many Fortune 500 companies for training and development
For more details please visit: https://www.invensislearning.com/
ITIL Practical Guide - Service OperationAxios Systems
ย
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=251
This video provides a run through of the lifecycle stage, which manages the day-to-day operation of IT services for the identification and reporting of interruptions in the delivery of services and handling of service requests at agreed levels.
Your take-away from the IT Service Management (ITSM) presentation are:
โข A clear understanding of PM practices used in the implementation of ITSM
โข Planning tips to successfully deliver an ITSM process improvement project
โข Marketing ideas to socialize the message to the organization
โข Testing techniques to achieve organic improvements along the way
โข Ways to achieve buy-in from stakeholders
Similar to Itil & Process Concepts Awareness Tadawul 5 Of March 2007 (20)
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
ย
According to TechSci Research report, โIndia Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030โ, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your companyโs legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, weโll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
ย
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
ย
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Memorandum Of Association Constitution of Company.pptseri bangash
ย
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Improving profitability for small businessBen Wann
ย
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
"๐ฉ๐ฌ๐ฎ๐ผ๐ต ๐พ๐ฐ๐ป๐ฏ ๐ป๐ฑ ๐ฐ๐บ ๐ฏ๐จ๐ณ๐ญ ๐ซ๐ถ๐ต๐ฌ"
๐๐ ๐๐จ๐ฆ๐ฌ (๐๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
๐๐ ๐๐จ๐ฆ๐ฌ provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
โญ ๐ ๐๐๐ญ๐ฎ๐ซ๐๐ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ:
โข 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
โข SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
โขFreenBecky 1st Fan Meeting in Vietnam
โขCHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
โข WOW K-Music Festival 2023
โข Winner [CROSS] Tour in HCM
โข Super Show 9 in HCM with Super Junior
โข HCMC - Gyeongsangbuk-do Culture and Tourism Festival
โข Korean Vietnam Partnership - Fair with LG
โข Korean President visits Samsung Electronics R&D Center
โข Vietnam Food Expo with Lotte Wellfood
"๐๐ฏ๐๐ซ๐ฒ ๐๐ฏ๐๐ง๐ญ ๐ข๐ฌ ๐ ๐ฌ๐ญ๐จ๐ซ๐ฒ, ๐ ๐ฌ๐ฉ๐๐๐ข๐๐ฅ ๐ฃ๐จ๐ฎ๐ซ๐ง๐๐ฒ. ๐๐ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐๐๐ฅ๐ข๐๐ฏ๐ ๐ญ๐ก๐๐ญ ๐ฌ๐ก๐จ๐ซ๐ญ๐ฅ๐ฒ ๐ฒ๐จ๐ฎ ๐ฐ๐ข๐ฅ๐ฅ ๐๐ ๐ ๐ฉ๐๐ซ๐ญ ๐จ๐ ๐จ๐ฎ๐ซ ๐ฌ๐ญ๐จ๐ซ๐ข๐๐ฌ."
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
ย
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. Youโll also learn
โข Four (4) workplace discipline methods you should consider
โข The best and most practical approach to implementing workplace discipline.
โข Three (3) key tips to maintain a disciplined workplace.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
ย
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
ย
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
๐ข Email Access
๐ข Bank Added
๐ข Card Verified
๐ข Full SSN Provided
๐ข Phone Number Access
๐ข Driving License Copy
๐ข Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1โช(218) 203-5951โฌ
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
ย
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Skye Residences | Extended Stay Residences Near Toronto Airport
ย
Itil & Process Concepts Awareness Tadawul 5 Of March 2007
1. ITIL and Process Concepts Prepared & Presents by: Abdulaziz Q.S Al-Faify [email_address]
2. Introduction This presentation will focus on ITIL Framework and IT processes. The attendees should get complete ideas and full knowledge regarding Service Management and ITIL processes in IT organization.
3.
4. What is the Process? ITIL Concept A connected series of procedures Performed by agents with the intent of satisfying a purpose or achieving a goal. Role: A set of responsibilities, activities, and authorization. Department A Department B Department C Objectives Results Functions Procedure Procedure START/Input END/Outcome
5. Why Processes in IT? ITIL Concept Situation Undefined processes Poor process Integration Undefined processes Unclear roles & responsibilities Outcome Multiple reworks, false starts, periodic work stoppages Communication breakdowns, duplicate work efforts Unstable service delivery, Poor customer satisfaction Accountability failure, fixing broken processes
6. ITIL Processes and people New Skill Development and Attitude Transition From Users Inward Looking Technology Focus Random Processes Best Efforts Entirely In-House Fragmented, Silos Reactive Operations Manager System Skills To Customer Outward Looking Process Focus Rationalised, Streamlined processes Measured, Accountable Processes Balanced In/Outsource Integrated, End-To-End Proactive Service Manager โ Listeningโ Skills
7.
8. Improvement of Processes Organization Vision Analysis Goal & Objectives Improvement Plans Measurement & Tracking Where are we now? Where do we want to be? How do we get there? Did we get where we wanted to be? Awareness & Education Planning Implementation Operation
9. Measurement of Process Maturity ITIL Concept โPink Elephant- If you can not measure it, You can not improve it Description Maturity Level There is absolutely no evidence of activities supporting the processes Absence 0 There are ad-hoc activities present, but we are not aware of how they relate to each other within a single process. e.g. Words but no documented objectives or plans Initiation 1 We are aware of the process but some activities are still incomplete; there is no overall control. e.g. Positions are created, but roles and responsibilities are poorly defined Awareness 2 The process is well defined, understood and implemented. e.g. Targets for quality are set and results are measured Control 3 Inputs from this process comes from well controlled processโฆetc. e.g. Strong communication between departments working different processes. Integration 4 The process drives quality improvements and new business opportunities beyond the process. e.g. Quality Management and continues improvement are embedded. Optimization 5
10. IT Organization IT Organisations do not trip over the mountainsโฆ BUTโฆ
11.
12.
13.
14. ITIL Process, People, and Technology People: Properly aligned, Educated, Supportive Culture Process : Transformation to Create real Value Technology to enable efficient and effective support processes across the enterprise
15. ITIL Model Business Technology Planning to implement Service Management Applications Management Business Perspective ICT Infrastructure Mgmt Service Delivery Security Management Service Support
16.
17. Service Support & Service Delivery Service Delivery Service Support Service Level Management Service Desk (Function) Continuity Management Incident Management Availability Management Problem Management Financial Management Change Management Capacity Management Release Management Configuration Management
18. Service Support Incident Mgmt. Configuration Mgmt . Change Mgmt. Service Desk Problem Mgmt Release Mgmt
19. Service Desk Model The Service Desk is the central point of contact between the customer and the IT area in all matters concerning IT services.
20. Service Desk, Incident, & Problem Management Service Support Incident Management : Restore normal service as quickly as possible. Problem Management : Minimize the adverse affect on the business of Incidents and Problems caused by errors in the infrastructure. Service Desk : The only ITIL function. Central point of contact between Customer/Users and IT Service Management.
21. Service Desk Language A Customer: A User: Person who uses the services on a day-to-day basis Person who commissions, pays for, and owns the IT services
23. Incident Life-Cycle Incident Detecting & Recording Ownership, monitoring, tracking, and communication Service Request Procedure Yes Initial Classification & Support Investigation & Diagnosis No Service Request? Resolution & Recovery Incident Closure
24. Incident Management Goal To restore normal service operation as quickly as possible and minimize the adverse impact on users and the organization. Definition An incident is any event which causes, or may cause an interruption to, or a reduction in, the quality of a service.
25.
26. Change Management Ensure that standardized methods are used for efficient and prompt handling of all Changes.
30. Configuration Management CMDB The identification, control, reporting, relationship management, and verification of IT infrastructure components.
31. Configuration Management activities Configuration Management Database (CMDB) Identification: The selection, unique identification, description, and labeling of configuration items to be contained in the CMDB. Control: Ensure items added are authorized & identifiable, from receipt to disposal. Status Accounting: The reporting of all current and historical data concerned with configuration items. Verification & Audit: Audits to ensure that the CMDB reflects reality.
32. Release Management Plan, design, build, configure, test and deploy a risk-acceptable release consisting of related changes to the IT service infrastructure.
36. Service Delivery Open Hrs 9-5 Service Delivery Service Level Mgmt. Financial Mgmt. for IT Services Continuity Mgmt . Capacity Mgmt . Availability Mgmt.
37. Service Level Management SLM Define, agree, monitor, manage, and gradually improve business-aligned IT service quality, at an agreed cost. Review SLAs, OLAs, UCs Review SLM process Create/ update Service Catalog Meet & Identify Service Level Reqs Draft & Negotiate SLA Formalize SLA Monitor SLA & produce reports Plan & implement improve-ments Review underpinning contracts & OLAs
38. Financial Management Budgeting Accounting Charging Provide cost-effective management of the IT assets and of the financial resources used in providing IT services, establish fair means by which to recovery cost
39. Capacity Management Ensure that IT has sufficient resources to meet the requirements of business user communityโnow and in the future. Business Capacity Management What are the future needs of the business (relies on trends, forecasts, and models PLUS active discussion with the business) Service Capacity Management Monitor, analyze, tune, and report on end-to-end service performance Resource Capacity Management Monitor, analyze, run, and report on utilization of infrastructure components
40. Availability Management Design, implement, monitor, and optimize the availability and recovery of defined IT services. Business Requirements Estimate Availability Availability Plan Measure Effective Availability Implement Improve-ments
41. Continuity Management Support the overall business continuity process by ensuring that required IT functions can be recovered within an agreed time frame . Operational Management Implementation Requirements & Strategy Initiation
42. โ KEYโ is Service SLA SLA Name, Date, Parties, Signatures Global Statements: Contacts, Escalation, Penalties, Definitions Parties involved, Roles & responsibilities Specification of Service Levels (Spreadsheet) Quality targets, Maintenance & Support Version Number, Dates, Contents, Signatures SLA Release Management & Service Change procedures Management reporting, Review procedure
43. But SLA has to live S ervice Level Management Service Level Agreement Service Catalogue Operational Level Agreements & Contracts Service Spreadsheet Service Quality Plan Monitor, Review & Report Service Improvement Programs Customer relationship management Service Level Requirements
44.
45.
46. It is not just Technology Technology Tools and infrastructure Process Definition and design, compliance, and continuous improvement People Responsibilities, management, skills development, and discipline
47.
48.
49.
50. Thanks a lot. Abdulaziz Q.S. Al-Faify [email_address]