Emotional intelligence involves self-awareness, self-control, empathy, and social skills. It is the ability to recognize one's own emotions and the emotions of others, motivate oneself, and manage emotions well. Daniel Goleman identified these four main components of emotional intelligence. Self-awareness involves understanding one's emotions and recognizing how feelings can affect performance. Self-control allows one to handle personal emotions and recognize others' emotions. Empathy is sensing what others feel through non-verbal cues. Social skills include communicating well, resolving conflicts, and building trust.

1. 2nd
Emotional Intelligence
SoftSkills’14

2. intelligence quotient
Emotional quotient

3. Emotional Intelligence

4. Daniel Goleman

5. Emotional Intelligence is :
The Capacity for recognizing our
own feelings and those of others,
for motivating ourselves, and for
managing emotions well in ourselves
and in our relationships.

6. Why Emotional Intelligence
Four in ten are not able to work cooperatively with fellow employees
working
with no
motivation
depends
20
80

7. Misconceptions
Emotional intelligence does not mean
“ Being Nice “
Levels of emotional are not fixed genetically

8. Daniel Goleman
• Self Awareness
• Self Control
• Empathy
• Social Skills

9. Self awareness
• Know your emotions and why ?
• Recognize that feelings affect my performance

10. Self awareness
• You know your goals
• If you don’t know where you’re going,
any road will
get you there …. Life is limited
• The less aware of what makes us passionate,
the lost we will be

11. Self awareness
• Accurate self Assessment
• Aware of their strengths and weaknesses
• learning from experience
• Open to receive feedback , new perspective and self
development

12. TEST !!

13. Daniel Goleman
• Self Awareness
• Self Control
• Empathy
• Social Skills

14. Self control
• Self confidence
• Reduce stress

15. The ability to handle one’s
personal emotions and to
recognize the emotions of
others is an intelligence that
many believe extends and
outweighs the abilities of the
IQ .

16. Daniel Goleman
• Self Awareness
• Self Control
• Empathy
• Social Skills

17. Empathy
• Sensing what others feel without their saying
• Tone of voice , facial expressions or
any other non verbal ways

18. How To Show Empathy
Develop
Understand
Listen

19. Great leaders move us.
They ignite our passion
and inspire the best in us.
When we try to explain why
they are so effective,
we speak of strategy, vision,
or powerful ideas.
But the reality is much
more primal: Great leadership
works through emotions.

20. Daniel Goleman
• Self Awareness
• Self Control
• Empathy
• Social Skills

21. Social skills
Trust
Recognize
communicate

22. Social skills
• Resolve Conflict
• Be less critical
• Don't over-think
• Realize that you're not that big of a deal

23. Thank You ! 