An employee received an electric shock and burns to the shoulder when he slipped and fell against a 120-volt terminal while reaching into an open electrical control panel to replace a broken cotter pin. The document discusses the hazards of electricity, including that as little as 50 milliamperes can cause death. It was determined that the incident occurred because safety lockout procedures were not followed to de-energize the panel before the employee reached inside, and that the employee's complacency likely contributed since he had performed the procedure before without incident. The document stresses that electrical panels should never be accessed while energized and only qualified workers following proper lockout procedures are permitted to work on live electrical equipment.