Email etiquette is important for professionalism, efficiency, and liability protection. Some key points of email etiquette include using a professional greeting and sign-off, having an informative subject line, using standard fonts and sizes, sending attachments in openable formats, proofreading for spelling and grammar mistakes, and responding to emails in a timely manner within 24-48 hours. Emails should be concise and avoid unprofessional elements like ALL CAPS, excessive punctuation or abbreviations, and private messages should be treated as such.

1. Prepared by:
Yash Jaiswal
18BEMEG013

2. Contents
Introduction
Don’ts
Do’s
Need of
etiquettes
Example of
emailThings to
remember
Reference

3. What is email?
E-mail or electronic mail is a medium of
messaging which is generally used on
business platforms.
 What is etiquette?
The word etiquette basically means good
manners. So when we say email etiquettes,
it certainly means a well mannered way of
writing an email.

5.  A company needs to implement etiquette
rules for the following three reasons:
 Professionalism: by using a proper
language your company will convey a
professional image.
 Efficiency: emails that get to the point are
much more effective than poorly worded
emails.
 Protection from liability: employee
awareness of email risks will protect your
company from costly law suits.

6.  Keep the greeting professional. (Mr./Ms./Mis)
 Fill the subject line with concise and informative
language.
 Use standard fonts and standard sizes.
 Send attachments in easily openable format.
 Close each mail with ‘sincerely’ or ‘regards’ and include
your full name.
 Pay particular attention to grammar, spelling and
punctuation.
 Look for mistakes that spell check would not check.
 Make sure the receivers’ email and name is correct.
 See to it that all the email correspondence is conducted
in a timely manner.

7.  Don’t use a descriptive subject line, avoid leaving it
blank or putting irrelevant content.
 Do not use all caps.
 Avoid overusing punctuation marks.
 Avoid using abbreviation which are not standard.
 Keep your email as concise as possible without
leaving out any important information.
 Do not use excessive quotation.
 When reading emails, treat them as if they are
private message.
 Do not hoax message.

9.  Standard font size and font style:
 The most common font to use is Times New Roman and
size 12 points.
 Greetings and endings:
 Formal greetings and endings such as ‘respected sir’
and ‘sincerely’ are generally used in B2B(business to
business) mails or job application mails etc.
 Greetings and endings such as ‘dear sir’ and ‘regards’
are used in B2C(business to consumer) mails.
 Time for replying:
 The standard time for replying any business email varies
from 24hrs to 48hrs.

10.  www.marketwatch.com
 www.theundercoverrecruiter.com
 https://en.wikipedia.org