This document discusses e-commerce, including the meaning, differences between e-commerce and e-business, the process of e-commerce transactions, and types of e-commerce like B2B, B2C, C2C, B2G, and G2C. It also covers benefits of e-commerce like reducing costs, improving inventory management, and transparency. The existing payment methods for online buying and paying in developing countries are discussed, as well as the scope and advantages/disadvantages of e-commerce.

1. By
A.Nivya Sree

2. Meaning of E-commerce
“Commercial transactions conducted electronically on the
Internet”.

3. E-commerce Vs. E-business
• We use the term e-business to refer primarily to the digital
enablement of transactions and processes within a firm, involving
information systems under the control of the firm.
• E-commerce include commercial transactions involving an exchange
of value across organizational boundaries
• Information and Communication Technology(ICT)
• Inter Business transactions
• B2C transactions

4. Process of E-commerce

5. • A consumer place an order from an website and ad's the time to the
shopping cart.
• Later, the payment of the order can be done through credit card, debit
card or a payment of cash on delivery.
• Then, the order process completes and order is placed to and sent mail
to customer and the merchant and later sent to warehouse for
fulfilment.
• Afterwards, shipping or transportation is done by the carrier.
• At last, the product is sent to the customer i.e., delivery of the product
is done.
Process of E-commerce

6. Types of E-commerce
B2B B2C
B2G C2C
G2C

7. B2B
• It is defined as ecommerce between
companies.
• Example:
• Intel sells it’s microprocessor to Lenovo

8. B2C
• It is a commerce between company and consumer, involves customers
gathering information and selling of physical goods or products over an
electronic network.
• Example:
• Lenovo selling a laptop to me

9. C2C
• It is a commerce between consumer to consumer
• Websites like Olx, Quiker, ebay etc.

10. B2G
• A commerce activity Between government to organisation or Vice-
versa
• Example:
• Business pay taxes or sell goods and services to Govt. agencies

11. G2C
• It is a commerce activity done to provide goods and effective services
to each citizen and also give information of all government
departments, different schemes and applications to be used by
citizens
• Example:
• Auction of old goods is the best example

12. Benefits of E-commerce
• Reduction of search costs
• Reduction in the costs of processing transactions
• Improves inventory management and logistics
• Disintermediation
• Transparency in pricing

13. Supply Chain Management
• Main flows in SCM
• Product flow
• Information flow
• Finance flow

14. The Existing practices done in Developing Countries with respect
to buying and paying online?
• Traditional Payment Methods
• Cash-on-delivery
• Bank payments
• Electronic payment Methods

15. Scope
Operational
excellence
Improvement of
efficiency to attain higher
profitability &market
growth
New products,
services and
business model
Enabled by proper SWOT
analysis and technology
inclusion
Customer and
supplier intimacy
Serving customers
smartly raises revenues
and profits and better
communication with
suppliers
Improved
decision making
Accurate information
enables in better
decision making

16. Advantages
• Buying/selling 24/7
• More reach to customers, there is
no theoretical geographic
limitations
• Better quality of services
• Easy to start and manage a
business.
• Customers can easily select
products from different providers
without moving around physically.
Disadvantages
• Unable to examine products
personally
• Not everyone is connected to
the Internet
• There is the possibility of credit
card number theft
• Mechanical failures can cause
unpredictable effects on the
total processes