E-governance refers to the use of information and communication technologies to improve the efficiency, effectiveness, and accountability of government services and transactions. It aims to empower citizens through improved access to government information and services. The key elements of e-governance include service provision, digital identification, access channels, service provision agencies, cooperation, and communication. The stages of e-governance range from an emerging online presence to a fully networked presence that interconnects all government agencies and services. Proper management is required to implement e-governance successfully.

1. E-GOVERNANCE

2. MEANING/DEFINITION
 E-GOVERNANCE-is the application of information
& communication technology which transforms
the efficiency , effectiveness & accountability of
informational & transactional exchanges
;reducing the costs ; of government (national
, municipal & local levels),citizens , agencies
, businesses etc. & to empower them through
access & use of information.
 ‘E-Government' -(or Digital Government) is
defined as ‘The employment of the Internet and
the world-wide-web for delivering government
information and services to the citizens.’
'Electronic Government' essentially refers to

3. CONCEPT OF E-GOVERNANCE
• Complex & Controversial.
• No automatic normative connotation.
• Involves interaction between Formal institution
& civil society.
• Elements in society wield power , authority &
enact policies & decisions concerning public life
& social upliftment.
• Processes & structures guide political & socio-
economic relationships.
• Allocation of resources (poor &
vulnerable/decision making). Strengthens the
two-way communication channels.
• Enables civil society:- 1.get more acquainted
with decisions.

4. AIMS & OBJECTIVES OF E-
GOVERNANCE
*Procurement of servers & software to equip computer
center with state of the art-technology ;to run & manage
network ; database for the users.
*Upgrading the technical skills of the users.
*Good governance and government citizen interface
(critical exercise).
*Creating of comprehensive database on the subjects dealt
by the ministry &
making accessible also to the field offices at remote
locations (24 hrs).
*Interlinking the functioning of different offices to bring
about decision making.
*To free the officials of the ministry from routine & repetitive
functions to
increase their usefulness & effectiveness.
*Development of public grevience & complaint system.

5. Features of e-governance
oFacilitate better communications
between governments &
businesses. eg. E-Procurement
facilitates G2G & B2B
communications.(ensure complete
govt. contracts).
oCreating an open market &
stronger economy.
oBusiness & Citizens can obtain

6. The ministry of innovation & technology of ITALY is
implementing e-governance through a model, which is
composed of 6 key elements:
SERVICE PROVISION.
DIGITAL IDENTIFICATION.
ACCESS CHANNELS.
SERVICE PROVISION
AGENCIES.
COOPERATION.
COMMUNICATION

7. STAGES OF E-GOVERNANCE
1.Emerging Presence.
2. Enhanced presence.
3. Interactive presence.
4. Transactional presence.
5. Networked presence.

8. E-GOVERNANCE MANAGEMENT