The document discusses the concepts, objectives, and history of e-governance in Bangladesh, detailing the types and models such as government-to-citizen and government-to-business interactions. It addresses infrastructure and connectivity issues, highlighting the advancements and challenges faced in implementing e-governance. Recommendations are provided for enhancing e-governance, including ICT infrastructure development, training, and public-private partnerships.

2. Presented By :
Marjia Mizan
Abul Kalam Azad
Nowrin Jahan Jerin
Abu Hanif Mia
Md. Abu Nasir
Md. Omar Faruk
Md. Abdullah Al Muhaimenul Islam
Md. Miraz Hosen
Md. Tariqur Rahman
Year: 2nd , Semester: 4th
Batch No-7th
Dept. of Public Administration
University of Dhaka

3. MARJIA MIZAN
ROLL NO-22
CONCEPT AND OBJECTIVES OF E-GOVERNANCE

4. Governance
• Act, process or power of governing
• The state of being governed

5. What E-Governance is not
• Changing govt. process
• Computerization of govt. offices
• Type documents using computers
• Put govt. security and confidentiality at risk

6. E-Governance
• Intangible status
• Strategic issue that relates to redesigning the national
administrative process
• Refers to the use of information and communication technologies
(ICT) by the govt. agencies

7. Examples
• Notification of a meeting time
• Accessing documents
• Accessing needed data
• Tracking progress
• Disseminating policies and strategies

8. Objectives of E-Governance
• To build an informed society
• To increase govt. and citizen interaction
• To encourage citizen participation
• To bring transparency in the governing process
• To make the govt. accountable
• To reduce the cost of governance
• To reduce the reaction time of the govt.

9. ABUL KALAM AZAD
ROLL NO- 50
Types and models of e-governance

11. Government- to-Citizen
G2C is transaction between government and citizens.
Examples of G2C are payment of utility bills.
The primary goal of G2C e-Governance is to offer a variety of
ICT services to citizens.
Situation of G2C in the world:
USA…..
UK…..
European Countries…..
Asian Countries: Singapore; Taiwan; South Korea; BD

12. Government-to-Business
• Involves interaction of the business establishments with
the government.
• The example of G2B is submission of tax assessment
• The main Goal of G2B is to increase productivity
• Key Points of Government to business
1. Reduce the burden
2. Key lines of business
• Difference between G2B and B2G
1. Government to business
2. Business to government

13. Government-to-Employee
• G2E refers to the relationship between government and its
employees only.
• It is the lest sector of G2E
• It is an internal part of G2E
It Includes,
•  Online conference for employee
•  Online training
•  Employee information
• The primary objective of G2E is to know about his/her authority &
responsibility.

14. Government-to-Government
• It involves interaction among government officials
• The example of G2G may be a request of allocation of budget
by any department of the government
• The vital aim of G2G is to improve inter-government
organizational processes

15. NOWRIN JAHAN JERIN
ROLL NO-24
History of e-Governance In
Bangladesh

16. E-Governance in
Bangladesh
• Global shifts towards increased implementation of IT by
governments emerged in the ’90s , with the advent of the
WWW.
• Bangladesh has made significant strides forward in the field of
e-Government in the past decade, starting with slightly
scattered projects for internal automation but moving
gradually towards e-services delivery and connected
governance.

17. History of e-Governance in
Bangladesh

18. History of e-Governance in
Bangladesh
• Late 1990s to 2005: Setting the stage
Railway ticketing system
E-birth registration project
Automation of BANBIES
2000: Formation of an ICT task force
2002: First National ICT policy
2003: Reinforced support to the ICT Task Force, SICT
2004: Comprehensive Action Plan

19. History of e-Governance in
Bangladesh
• 2006 to 2009 : Isolated e-services
2006: A2I Program
2008: Vision for Digital Bangladesh
2009: Revised National ICT Policy and ICT Act and
Right to Information Act

20. History of e-Governance in
Bangladesh
• 2010 and beyond :
2010: Rules for Digital Signature (Certifying Authority)
2011: Evaluation of the first phase of A2I Program

21. ABU HANIF MIA
ROLL NO-71
INFRASTRUCTURE AND CONNECTIVITY
ISSUES

22. Present e-Governance scenario
in Bangladesh
1. INFRASTRUCTURE AND CONNECTIVITY ISSUE
2. E-GOVERNANCE IN PUBLIC SECTOR
3. E-GOVERNANCE IN PRIVATE SECTOR

23. INFRASTRUCTURE AND CONNECTIVITY
ISSUE
Telecommunication Network
Data Connectivity
Television Network
Radio Network
Post
Tele Center And Cyber Café
Power Sector

24. INFRASTRUCTURE AND CONNECTIVITY
ISSUE
• Current Telecommunication structure in BD:
Digitized Districts - All (64)
Mobile operators- 6
Mobile Phones Subscribers - 98.593 million (Feb. 2013)
Fixed Phone (PSTN) operators -12
Fixed Phone Subscribers 1.372 million (2009)
satellite earth stations – 7
 Computer ownership - 0.782 (per 100 people)

25. INFRASTRUCTURE AND CONNECTIVITY
ISSUE
 DATA CONNECTIVITY:
Entrance to the 13-members consortium, SEA-ME-WE-4 on 21st May 2006
 Connection to the information super highway
 VSAT- Provider -30
 VSAT user – 88
Internet Service Provider (ISP) – 220

26. INFRASTRUCTURE AND CONNECTIVITY
ISSUE
 TELEVISION NETWORK:
BTV broadcasts on health, education, women and children affairs,
weather and agriculture
Television broadcast stations – 27
RADIO STATION:
Radio broadcast stations - 38 (SW,FM, Internet)
 BD Betar and Other Private FM Radio
 POWER SECTOR:
 Power production capacity- 10213 MW
 Service provider- (BPDB, DESA, DESCO, REB)
 21 state-owned power plants

27. MD. ABU NASIR
ROLL NO-56
E-GOVERNANCE IN PUBLIC SECTOR

28. E-GOVERNANCE IN PUBLIC SECTORS
 EE--GGoovveerrnnaannccee iinn LLGG
 OOnnlliinnee bbiirrtthh//ddeeaatthh cceerrttiiffiiccaattee
 AAcccceessss ttoo iinnffoorrmmaattiioonn ooff llooccaall ppeeooppllee
 EE--GGoovveerrnnaannccee iinn EElleeccttiioonn CCoommmmiissssiioonn
 EElleeccttrroonniicc VVoottiinngg MMaacchhiinnee ((EEVVMM))
 NNaattiioonnaall IIDD CCaarrdd

29. E-GOVERNANCE IN PUBLIC SECTORS
 EE--GGoovveerrnnaannccee iinn EEdduuccaattiioonn
 OOnnlliinnee aaddmmiissssiioonn pprroocceedduurree
 OOnnlliinnee rreessuulltt pprroocceedduurree
 EE--GGoovveerrnnaannccee iinn CCoommmmuunniiccaattiioonn aanndd TTrraannssppoorrttaattiioonn
 EE--TTiicckkeett
EElleeccttrriicc bbiillll ppaayymmeenntt uussiinngg mmoobbiillee pphhoonnee

30. E-GOVERNANCE IN PUBLIC SECTORS
 E-GGoovveerrnnaannccee iinn BBuussiinneessss
 DDhhaakkaa && CChhiittttaaggoonngg SSttoocckk EExxcchhaannggee
 NNBBRR
 EE--GGoovveerrnnaannccee iinn MMOOSSIICCTT
web-sites containing information about
various ministries.

31. MD:OMAR FARUK
ROLL-78
E-governance in Private Sector

32. E-governance in Private Sector
1. Banking Sector
2. Bangladesh ICT Sector
3. Media and Advertising
1. Banking Sector :
•Online Banking
•Service Line:
i. ATM Booth
ii. Different types of cards
iii. Point of Sales
iv. Tele - Banking
v. Mobile Banking
vi. Home banking
•Utility Bill Payment
•Connectivity and software

33. E-governance in Private Sector
2. Bangladesh ICT Sector
 Local Market Scenarios
 Software Trade
 Human Resource Dynamics
 IT Enabled Service
 Prospective BPO Areas of Bangladesh:

34. E-governance in Private Sector
Prospective BPO Areas:
i.Data Entry
ii.Data Processing
iii.Call Centre
iv.E- Accounting
3. Media and Advertising

35. Md. Abdullah Al Muhaimenul Islam
Roll No-228
E-Governance and Globalization

36. E-Governance and Globalization
• Globalization:
Globalization is a process of international integration of
economies, societies through cross country arising from
interchange of world views, ideas, information, products,
capital, finance, people and culture.

37. E-Governance and Globalization
• Main focus:
Free Trade, Competition in market,connectivity
How e-governance is helping to achieve these goal.
• Free trade:
 Reduction of Trade barrier
Online Trading
 Producer has a variety of buyer to choose from
Access to information.

38. E-Governance and Globalization
• Competition in market:
 Out sourcing
 E-tender
 Global market
 Connectivity:
 Proper implementation of government policy
 Better opportunity of gathering feed back result
 Use full tool in the formulation of better policy
 Ensuring free access for every one in the government
activity.

39. How e government is helping
Globalization:
• E-Government reducing red tapism, and other
administrative difficulty.
 Access to information about high authority
 increasing trade
 opening new market
 increasing access to cheep resources
Helping student in their study by easing the
application and examination process
Opening new opportunity for one labor to work
abroad.

40. MD.MIRAZ HOSEN
Roll No-61
Challenges Of e-Governance

41. Major Challenges:
• Poor ICT Infrastructure
• IT Policy
• Lack of Awareness of government officials
• Non-acceptability of IT systems
• Lack of Coordination
• Low Level of IT literacy

42. Major Challenges:
• Lack of IT Training
• High-cost, Lower Liability of Internet Access
• Lack of IT Funds
• Poor Salary Structure
• Wrong task and blocked post

43. Major Challenges:
• Conflict with culture
• Lack of Education
• Lack of Attention in Complain Centre
• Hassle in Getting Required Service
• Lack of Information

44. MD.TARIQUR RAHMAN
ROLL NO-85
RECOMMENDATIONS FOR
IMPLEMENTING E-GOVERNANCE IN
BANGLADESH

45. Key Recommendations
• ICT Infrastructure development
• Strong Roadmap
• Reduce Internet and local bandwidth cost
• Financial solution
• Strong IT Division

46. Key Recommendations
• Proper IT training
• Updated and Integrated websites
• Automation of govt. services and
application
• Public Private Partnership (PPP) programs

47. Key Recommendations
• Provide e-SMART CARD based Govt.
services
• Database of citizen
• Long term planning for Govt. application
security issue
• Motivating Public by the Govt.
• Disability-friendly software