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Presentation on -
PERSPECTIVE ON PUBLIC
ADMINISTRATION
DIGITAL
GOVERNANCE
Digital governance is also known as electronic
governance, internet governance, online governance,
transformational governance, and connected governance
1 INTRODUCTION
2 ORIGIN IN INDIA
3 SCOPE
4 MENTIONS
5
CONCEPT OF E-
GOVERNANCE
6 METHODOLOGY
7 STAGES OF E-GOVERNANCE
OVERVIEW
Digital governance refers to carrying out governance
process in a digital way to deliver digital services.
8 MODELS OF E-GOVERNANCE
9
DIFFERENCE: e-government
and e- governance
10 DIGITAL INDIA
11 CONNOTATIONS
12 SIGNIFICANCE
13 CHALLENGES
CONCLUSION
Back to Agenda 03
Electronic governance or e-governance can be
defined as the usage of Information and
Communication Technology (ICT) by the
government to provide and facilitate government
services, exchange of information, communication
transactions and integration of various standalone
systems and services
DEFINITION
INTRODUCTION
E-government is concerned with the transformation of
government, modernization of government processes and
functions and better public service delivery mechanisms
through technology so that government can be put on an
auto-pilot mode.
E-governance is the application of information and
communications technology by government agencies to
their functioning in order to make simple, moral,
accountable, responsive and transparent (SMART)
governance a reality
E- GOVERNMENT E-GOVERNANCE
E-governance and e-government are often used
interchangeably, so distinguishing between them
at this stage is imperative. According to Thomas B. Riley
government and governance are both
about getting the consent and cooperation of the governed
1. government is the formal apparatus for this objective.
2. E-government can be more productive version of
government in general, if it is well implemented and managed.
3.E-government is, thus, the modernisation of
processes and functions of government using the
tools of ICT as to transform the way it serves its
constituents. As per the World Bank, e-government
refers to the use by government agencies of information
computing) that have the ability to transform relations with
citizens, businesses and other arms of government. It is the
use of technology to enhance the access to and delivery of
government services to benefit citizens, business partners
and employees.
1. Governance is the outcome as experienced by those
on the receiving end.
2. E-governance can evolve into participatory
governance, if it is well supported with appropriate
principles, objectives, programmes and architectures.
-3. E- Governance, on the other hand, goes beyond the
service delivery aspects and is seen as a decisional
technologies (such as wide area networks, internet and mobile process. It is about the use of ICTs in the systems of
governance, that is, using ICT to involve
multi stakeholders in decision-making and in making
governments open and accountable.
DIFFERENT CONNOTATIONS OF E-GOVERNANCE
● e-Administration: The use of ICTs to modernize the state; the creation of data repositories
for Management Information System (MIS) and computerization of records (land, health etc).
● e-Services: The emphasis here is to bring the state closer to the citizens.
For Examples: Provision of online services.
e-administration and e-services together constitute what is largely termed as e-
government.
● e-Governance: The use of IT to improve the ability of the government to address the needs
of society.
It includes the publishing of policy and program-related information to transact with
citizens.
It extends beyond the provision of online services and covers the use of IT for strategic
planning and reaching the development goals of the government.
● e-Democracy: The use of IT to facilitate the ability of all sections of society to participate in
the governance of the state.
Emphasis is on bringing transparency, accountability, and participation of people.
It includes online disclosures of policies, online grievance redressal, e-referendums etc
Process: simplicity, efficiency, citizen – centricity,
sustainability, cost – effectiveness;
People: vision, leadership, commitment, competency,
change;
THE FOUR PILLARS OF E-GOVERNMENT ARE PEOPLE, PROCESS,
TECHNOLOGY AND RESOURCES
Technology: architecture, open standards, reliability,
scalability, security
Resources: holistic, efficient, service –oriented,
sustained, adequate
ORIGIN IN INDIA
e-Governance originated in India
during the 1970s with a focus on in-
house government applications in the
areas of defence, economic monitoring,
and deployment of ICT to
data intensive functions
planning
manage
related to elections, census, tax
administration etc.
HISTORY:INITIAL STEPS TAKEN
1.The establishment of the Department of
Electronics in 1970 was the first major step
towards e-governance in India as it brought
‘information’ and its communication to focus.
2.National Informatics Centre (NIC) established
in 1977, launched the District Information
System program to computerize all district
offices in the country
3.The main thrust for e-governance was
provided by the launching of NICNET in 1987 –
the national satellite-based computer
network.
Back to Agenda 04
Scope of Digital Governance / E-
governance
Government to Citizens (G2C);The goal of G2C is to provide one-stop, online
access to information and services to individuals.
Government to Government (G2G); electronic sharing of data and/or
information systems between government agencies,departments or
organizations.
Government to Employees (G2E); specialized services that cover only
government employees, such as online services of payrolls, tax information,
the provision of human resource training and development that improve the
bureaucracy’s day to-day functions and dealings with citizens
Government to Business (G2B)refers to the relationships between
organizations (subjects) of public administration and enterprises (businesses)
Back to Agenda 05
MENTIONS
● The Organization for Economic Cooperation and Development has defined four stages of e-government.
i. Information putting information on web-sites.
ii.Interaction: allowing citizens to enquire about services, procedures etc., and filling up forms and submitting them online.
iii. Transaction: allowing payments online.
iv. Transformation: a mix of all the above and allowing the citizen to participate in governance
● The Council of Europe regards e-governance as “the use of electronic technologies in three areas of public action:
Relations between the public authorities and civil society, functioning of the public authorities at all stages of the
democratic process (electronic democracy), and the Provision of public services (electronic public services).
●According to United Nations Educational, Scientific and Cultural Organizatio(UNESCO) E-governance is the
application of information and
communications technology by government agencies to
their functioning in order to make simple, moral,
accountable, responsive and transparent (SMART)
governance a reality.
Simple
meaning
simplification of
rules, regulations
and
processes of
government through
the use of ICTs and
thereby providing
for a user-friendly
government
Moral
connoting
emergence of an
entirely new system
of ethical values in
the political and
administrative
machinery.
Technology
interventions
improve the effici
Accountable
facilitating design,
development and
implementation of effective
Management Information
System and performance
measurement mechanisms
and
thereby ensuring
accountability of public service
functionaries.
Responsive
streamlining the
processes to speed
up
service delivery and
make system more
responsive.
07
CONCEPT OF E-GOVERNANCE
So in essence, e-governance is the application of ICT in government functioning to bring in
SMART governance implying: simple, moral, accountable, responsive and transparent
governance.
Transparent
bringing information
hitherto confined in the
government documents
to the public domain and
making
processes and functions
transparent, which in turn
would
bring equity and rule of
law in responses of the
administrative agencies.
SMARTGOVERNANCE
METHODOLOGY
Broadly, three categories of services are covered under e governance:
1.Providing information;
2.Improving processing efficiency; and
3. Facilitating transactions
DOMAIN
The fundamental domains of
e-governance are: e-
Administration (improving
government processes); e-
citizens and e-Services
(connecting citizens); and e-
Society (building external
interactions).
SECTOR
In India the government broadly comprises
following 30. Few of the examples-
1) Agriculture and Cooperation;
(2) Animal Husbandry and Fishing;
(3) Art and Culture;
(4) Chemicals and fertilizers;
(5) Coal and Mine;
(6) Commerce and industry; (
7) Communications and Information
Technology;
(8) Defence;
(9) Education and Training;
(10) Employment and Labour
STAGESOF E-GOVERNANCE
•Simple information dissemination (one-way communication)- is considered as the most
basic form, as it is used for merely disseminating information;
•Two-way communication (request and response)- is characterised with e-mail system
and information and data-transfer technologies in the form of website;
•Service and financial transactions- is online services and financial transactions leading
to web based self-services;
•Integration (both vertical and horizontal)- in this stage the government would attempt inter
and intra-governmental integration; and
•Political participation- this stage means online voting, online public forums and opinion
surveys for more direct and wider interaction with the government.
Back to Agenda 08
ANALYSIS
MODELS OF E-GOVERNANCE
five important models of e-governance, which can be used as a guide in designing e-
government initiatives depending on the local situation and governance activities that are
expected to be performed. These models are
● The broadcasting Model
• The Critical Flow Model
• The Comparative Analysis Model
• The E-Advocacy/Mobilisation and Lobbying Model
• The Interactive-Service Model
Various Initiatives
Under Digital India
Initiatives
DigiLocker
Jeevan Pramaan
National Scholarships
Portal (NSP)
e-Kranti: National e-
Governance Plan 2.0
Mobile Seva:
National e-
Governance Plan
(NeGP)
National Centre of
Geo-informatics
(NCoG)
MyGov
DARPAN
e-Hospital
Common Services
Centres 2.0 (CSC
2.0)
Add even more
sub-ideasPRAGATI
(Pro-Active Governance
And Timely
Implementation)
PMGDISHA:
Pradhan Mantri
Gramin Digital
Saksharta Abhiyaan
Cyber Security:
National Cyber
Security Co-
ordination Centre
SWAYAM
MCA21
Digital India
InitiativeS
It has been launched by the Ministry of
Electronics and Information Technology
(Meity). Digital India is a flagship programme of
the Government of India with a vision to
transform India into a digitally empowered
society and knowledge economy. The
programme was launched on July 1, 2015 by
Hon' Prime Minister Shri Narendra Modi.
ViSion
AreaS
1.Digital infrastructure as Utility to Every Citizen
2.Governance and services on demand
3.Digital empowerment of citizens
ObjectiveS
Better service delivery to citizens.
Ushering in transparency and accountability.
Empowering people through information.
Improve efficiency within Government i.e
between centre-state or inter-states.
Improve interface with business and industry.
Administrative
Development
SIGNIFICANCE OF
E-GOVERNANCE
•Automation of Administrative
Processes
Paper Work Reduction
Quality of Services
Elimination of Hierarchy
Change in Administrative
Culture
Effective Service
Delivery
Transparency
Economic Development
•Social Development
Strategic Information System
Minimizes human intervention
Traceable records
Infrastructure
Lack of basic infrastructural facilities like electricity, internet, etc.
Initiatives like BharatNet and Saubhagya are steps taken in this
regard.
Cost
e-Governance measures are costly affairs and require huge
public expenditure.
In developing countries like India, the cost of projects is one of
the major impediments in the implementation of e-
Governance initiatives.
Privacy and
Security
Recent spark in data leak cases has threatened the peoples’ faith
in e-governance. Therefore, the implementation of e-governance
projects must have security standards and protocols for
safeguarding the interest of all classes of masses
Digital Divide
Huge gap between users and non-users of e-govt. services.
The digital divide takes form in rich-poor, male-female,
urban-rural etc segments of the population.
Challenges
The ultimate objective of e-governance is to improve
performance of government agencies by fulfilling
aspirations, expectations and needs of citizens.
E-government is not about ‘e’ but about ‘government’; it
is not about computers and websites, but about services to
citizens and businesses.The speed and transparency
associated with e-governance has the potential to make public administration responsive
and effective. As the development of e-governance gets past the phase of pilot projects,
it becomes apparent that sustainable development of e-governance will depend on an
adequate institutional framework that will enable public administration to manage and
harmonise the emerging multitude of technical and organisational changes at all levels of
government….
The time has come to focus on the challenges in implementation, especially those related to
cross-level applications and institutional framework, which would enable to bring in broader
changes in governance.
CONCLUSION
PRESENTED BY -
Suyash A. Baliyan -2217176
•Vipin Kumar –2217174
•Kavya Bhardwaj -2217184
•Aditya-2217180
•Keshav Dangi -2217182

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ppt on digital governance .pptx

  • 1. Presentation on - PERSPECTIVE ON PUBLIC ADMINISTRATION DIGITAL GOVERNANCE Digital governance is also known as electronic governance, internet governance, online governance, transformational governance, and connected governance
  • 2. 1 INTRODUCTION 2 ORIGIN IN INDIA 3 SCOPE 4 MENTIONS 5 CONCEPT OF E- GOVERNANCE 6 METHODOLOGY 7 STAGES OF E-GOVERNANCE OVERVIEW Digital governance refers to carrying out governance process in a digital way to deliver digital services. 8 MODELS OF E-GOVERNANCE 9 DIFFERENCE: e-government and e- governance 10 DIGITAL INDIA 11 CONNOTATIONS 12 SIGNIFICANCE 13 CHALLENGES CONCLUSION
  • 3. Back to Agenda 03 Electronic governance or e-governance can be defined as the usage of Information and Communication Technology (ICT) by the government to provide and facilitate government services, exchange of information, communication transactions and integration of various standalone systems and services DEFINITION
  • 4. INTRODUCTION E-government is concerned with the transformation of government, modernization of government processes and functions and better public service delivery mechanisms through technology so that government can be put on an auto-pilot mode. E-governance is the application of information and communications technology by government agencies to their functioning in order to make simple, moral, accountable, responsive and transparent (SMART) governance a reality
  • 5. E- GOVERNMENT E-GOVERNANCE E-governance and e-government are often used interchangeably, so distinguishing between them at this stage is imperative. According to Thomas B. Riley government and governance are both about getting the consent and cooperation of the governed 1. government is the formal apparatus for this objective. 2. E-government can be more productive version of government in general, if it is well implemented and managed. 3.E-government is, thus, the modernisation of processes and functions of government using the tools of ICT as to transform the way it serves its constituents. As per the World Bank, e-government refers to the use by government agencies of information computing) that have the ability to transform relations with citizens, businesses and other arms of government. It is the use of technology to enhance the access to and delivery of government services to benefit citizens, business partners and employees. 1. Governance is the outcome as experienced by those on the receiving end. 2. E-governance can evolve into participatory governance, if it is well supported with appropriate principles, objectives, programmes and architectures. -3. E- Governance, on the other hand, goes beyond the service delivery aspects and is seen as a decisional technologies (such as wide area networks, internet and mobile process. It is about the use of ICTs in the systems of governance, that is, using ICT to involve multi stakeholders in decision-making and in making governments open and accountable.
  • 6. DIFFERENT CONNOTATIONS OF E-GOVERNANCE ● e-Administration: The use of ICTs to modernize the state; the creation of data repositories for Management Information System (MIS) and computerization of records (land, health etc). ● e-Services: The emphasis here is to bring the state closer to the citizens. For Examples: Provision of online services. e-administration and e-services together constitute what is largely termed as e- government. ● e-Governance: The use of IT to improve the ability of the government to address the needs of society. It includes the publishing of policy and program-related information to transact with citizens. It extends beyond the provision of online services and covers the use of IT for strategic planning and reaching the development goals of the government. ● e-Democracy: The use of IT to facilitate the ability of all sections of society to participate in the governance of the state. Emphasis is on bringing transparency, accountability, and participation of people. It includes online disclosures of policies, online grievance redressal, e-referendums etc
  • 7. Process: simplicity, efficiency, citizen – centricity, sustainability, cost – effectiveness; People: vision, leadership, commitment, competency, change; THE FOUR PILLARS OF E-GOVERNMENT ARE PEOPLE, PROCESS, TECHNOLOGY AND RESOURCES Technology: architecture, open standards, reliability, scalability, security Resources: holistic, efficient, service –oriented, sustained, adequate
  • 8. ORIGIN IN INDIA e-Governance originated in India during the 1970s with a focus on in- house government applications in the areas of defence, economic monitoring, and deployment of ICT to data intensive functions planning manage related to elections, census, tax administration etc. HISTORY:INITIAL STEPS TAKEN 1.The establishment of the Department of Electronics in 1970 was the first major step towards e-governance in India as it brought ‘information’ and its communication to focus. 2.National Informatics Centre (NIC) established in 1977, launched the District Information System program to computerize all district offices in the country 3.The main thrust for e-governance was provided by the launching of NICNET in 1987 – the national satellite-based computer network.
  • 9. Back to Agenda 04 Scope of Digital Governance / E- governance Government to Citizens (G2C);The goal of G2C is to provide one-stop, online access to information and services to individuals. Government to Government (G2G); electronic sharing of data and/or information systems between government agencies,departments or organizations. Government to Employees (G2E); specialized services that cover only government employees, such as online services of payrolls, tax information, the provision of human resource training and development that improve the bureaucracy’s day to-day functions and dealings with citizens Government to Business (G2B)refers to the relationships between organizations (subjects) of public administration and enterprises (businesses)
  • 10. Back to Agenda 05 MENTIONS ● The Organization for Economic Cooperation and Development has defined four stages of e-government. i. Information putting information on web-sites. ii.Interaction: allowing citizens to enquire about services, procedures etc., and filling up forms and submitting them online. iii. Transaction: allowing payments online. iv. Transformation: a mix of all the above and allowing the citizen to participate in governance ● The Council of Europe regards e-governance as “the use of electronic technologies in three areas of public action: Relations between the public authorities and civil society, functioning of the public authorities at all stages of the democratic process (electronic democracy), and the Provision of public services (electronic public services). ●According to United Nations Educational, Scientific and Cultural Organizatio(UNESCO) E-governance is the application of information and communications technology by government agencies to their functioning in order to make simple, moral, accountable, responsive and transparent (SMART) governance a reality.
  • 11. Simple meaning simplification of rules, regulations and processes of government through the use of ICTs and thereby providing for a user-friendly government Moral connoting emergence of an entirely new system of ethical values in the political and administrative machinery. Technology interventions improve the effici Accountable facilitating design, development and implementation of effective Management Information System and performance measurement mechanisms and thereby ensuring accountability of public service functionaries. Responsive streamlining the processes to speed up service delivery and make system more responsive. 07 CONCEPT OF E-GOVERNANCE So in essence, e-governance is the application of ICT in government functioning to bring in SMART governance implying: simple, moral, accountable, responsive and transparent governance. Transparent bringing information hitherto confined in the government documents to the public domain and making processes and functions transparent, which in turn would bring equity and rule of law in responses of the administrative agencies. SMARTGOVERNANCE
  • 12. METHODOLOGY Broadly, three categories of services are covered under e governance: 1.Providing information; 2.Improving processing efficiency; and 3. Facilitating transactions DOMAIN The fundamental domains of e-governance are: e- Administration (improving government processes); e- citizens and e-Services (connecting citizens); and e- Society (building external interactions). SECTOR In India the government broadly comprises following 30. Few of the examples- 1) Agriculture and Cooperation; (2) Animal Husbandry and Fishing; (3) Art and Culture; (4) Chemicals and fertilizers; (5) Coal and Mine; (6) Commerce and industry; ( 7) Communications and Information Technology; (8) Defence; (9) Education and Training; (10) Employment and Labour
  • 13. STAGESOF E-GOVERNANCE •Simple information dissemination (one-way communication)- is considered as the most basic form, as it is used for merely disseminating information; •Two-way communication (request and response)- is characterised with e-mail system and information and data-transfer technologies in the form of website; •Service and financial transactions- is online services and financial transactions leading to web based self-services; •Integration (both vertical and horizontal)- in this stage the government would attempt inter and intra-governmental integration; and •Political participation- this stage means online voting, online public forums and opinion surveys for more direct and wider interaction with the government.
  • 14. Back to Agenda 08 ANALYSIS MODELS OF E-GOVERNANCE five important models of e-governance, which can be used as a guide in designing e- government initiatives depending on the local situation and governance activities that are expected to be performed. These models are ● The broadcasting Model • The Critical Flow Model • The Comparative Analysis Model • The E-Advocacy/Mobilisation and Lobbying Model • The Interactive-Service Model
  • 15. Various Initiatives Under Digital India Initiatives DigiLocker Jeevan Pramaan National Scholarships Portal (NSP) e-Kranti: National e- Governance Plan 2.0 Mobile Seva: National e- Governance Plan (NeGP) National Centre of Geo-informatics (NCoG) MyGov DARPAN e-Hospital Common Services Centres 2.0 (CSC 2.0) Add even more sub-ideasPRAGATI (Pro-Active Governance And Timely Implementation) PMGDISHA: Pradhan Mantri Gramin Digital Saksharta Abhiyaan Cyber Security: National Cyber Security Co- ordination Centre SWAYAM MCA21 Digital India InitiativeS It has been launched by the Ministry of Electronics and Information Technology (Meity). Digital India is a flagship programme of the Government of India with a vision to transform India into a digitally empowered society and knowledge economy. The programme was launched on July 1, 2015 by Hon' Prime Minister Shri Narendra Modi. ViSion AreaS 1.Digital infrastructure as Utility to Every Citizen 2.Governance and services on demand 3.Digital empowerment of citizens ObjectiveS Better service delivery to citizens. Ushering in transparency and accountability. Empowering people through information. Improve efficiency within Government i.e between centre-state or inter-states. Improve interface with business and industry.
  • 16. Administrative Development SIGNIFICANCE OF E-GOVERNANCE •Automation of Administrative Processes Paper Work Reduction Quality of Services Elimination of Hierarchy Change in Administrative Culture Effective Service Delivery Transparency Economic Development •Social Development Strategic Information System Minimizes human intervention Traceable records
  • 17. Infrastructure Lack of basic infrastructural facilities like electricity, internet, etc. Initiatives like BharatNet and Saubhagya are steps taken in this regard. Cost e-Governance measures are costly affairs and require huge public expenditure. In developing countries like India, the cost of projects is one of the major impediments in the implementation of e- Governance initiatives. Privacy and Security Recent spark in data leak cases has threatened the peoples’ faith in e-governance. Therefore, the implementation of e-governance projects must have security standards and protocols for safeguarding the interest of all classes of masses Digital Divide Huge gap between users and non-users of e-govt. services. The digital divide takes form in rich-poor, male-female, urban-rural etc segments of the population. Challenges
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  • 19. The ultimate objective of e-governance is to improve performance of government agencies by fulfilling aspirations, expectations and needs of citizens. E-government is not about ‘e’ but about ‘government’; it is not about computers and websites, but about services to citizens and businesses.The speed and transparency associated with e-governance has the potential to make public administration responsive and effective. As the development of e-governance gets past the phase of pilot projects, it becomes apparent that sustainable development of e-governance will depend on an adequate institutional framework that will enable public administration to manage and harmonise the emerging multitude of technical and organisational changes at all levels of government…. The time has come to focus on the challenges in implementation, especially those related to cross-level applications and institutional framework, which would enable to bring in broader changes in governance. CONCLUSION
  • 20. PRESENTED BY - Suyash A. Baliyan -2217176 •Vipin Kumar –2217174 •Kavya Bhardwaj -2217184 •Aditya-2217180 •Keshav Dangi -2217182