This document contains contact and background information for Diaa El Din Omar. It details his objective of gaining experience, interacting with communication problems, and getting involved with market and international requirements. It provides his educational background, including graduating from MUFIC University in 2011 with a Computer and Information Technology degree. It lists his work experience in customer care roles for companies in the US, Canada, UK, and currently in the UAE. It also provides additional details about his gender, nationality, birthdate, marital status, languages, and UAE driving license.

1. Diaa El Din Omar
Address: Sheba building Imam El Shafee St ,hamidiya , Ajman ,UAE
City: Ajman
Country: United Arab Emirates
Phone (Mobile): +971528590433
E-mail: diaaomar_88@hotmail.com
Objective: 1- Gain more experience.
2- Achieve deeper level of interacting with communication problems.
3- To get more involved with the market requirements as well as the
international market.
Educational Ref.
 OLA Modern English School prom 2005.
. MUFIC University
 CCNA CERTIFICATE 2014
 Graduate Student 2011, Department of Computer AND Information Technology IT.
Skills
 Highly Communications Skills.
 Self Motivated.
 Ability to work in a group or individually according to the job requirements.
Work Experience
 Customer Care Representative at Centro Global Solutions.US
Roles and
Responsibilities
I was helping Americans seniors to receive their medical equipment
through their medical insurance.
 Customer Care Representative at Expedia.ca
Roles and
Responsibilities
I was helping customers to book their flights and confirm their reservation
for hotels.
 Fitness trainer at Smart Gym, Cairo
 Sales Representative at Emerging Media.UK
 Customer Care Representative and IT technical support at Etisalat,
Emirates Telecommunications Company ( Current Job)
Roles and
Responsibilities
Helping customers to know their bills and solve their problems.

2. Additional Information
Gender male Nationality Egyptian
Birth Day July, 20, 1988 Place of birth Cairo
Marital Status Single Military Status Completed
Languages
 Arabic Native Language
 English fluent Read/Write/Speak
 French Good Read/Write/Speak
**** NOTE : HAVE UAE DRIVING LICENSE VAILD TILL 02/07/2024