Waleed Elsayed Mahmoud Arafa is seeking a position that allows him to further develop his skills in managing tourism sectors and teams to provide the highest level of customer service. He has over 5 years of experience in various roles at the Resta Grand Resort Marsa Alam, including as a bell boy, assistant bell captain, and currently as the bell captain. He is married, holds a commercial diploma from 2005, and has strong computer, presentation, marketing, and customer care skills.
• Can work individually and with team
• Fast learn and able to learn new skills
• Ability to work well under pressure
• Adaptability. Hardworking. Honest. Flexibility. Optimistic. Persistence self motivated
I am honest, self motivated and hardworking chef with positive attitude towards my career and my life
• Can work individually and with team
• Fast learn and able to learn new skills
• Ability to work well under pressure
• Adaptability. Hardworking. Honest. Flexibility. Optimistic. Persistence self motivated
I am honest, self motivated and hardworking chef with positive attitude towards my career and my life
Dear Madame / Sir…
Please find my attached resume for your consideration. I am seeking a competitive, challenging position in customer services field, where I can fully utilize and enhance my education and experience. Your attention to these materials is highly appreciated. I'm certainly looking forward to explore this further as I am eager to consider new challenges. My contacts are available on the attached resume…
1. Personal Data
Name: Waleed Elsayed Mahmoud Arafa
Data of Birth: 10 – 02 – 1988
Address: Bassoiun -Ghharbiya
Military Status: Exempted
Marital Status: Married.
Nationality: Egyptian
Tel. Number: +2 01015436618
E-Mail Address: WaleedArafaa24@yahoo.com
Objective
In developing tourism sectors, my purpose is always to give the highest
level of service standard on the direction of the company benefits
through managing my team and achieving all our targets. In addition to
this , I want to add experiences to which I already have , to come to the
fore in the competing environment and take reliable and right steps for
my career in the future through an international experience or exposure .
Education
Commercial diplom ( Bassioun secondary school 2005 )
Computer Skills.
Word – Excel – Power point – Outlook Express – Internet browsing.
Hotels programs & systems
Opera (Version 5.0)
Language
Arabic Mother Tongue
English Very good
2. Effective Training Courses
1 – Decision making & problems Solving Resta Grand Resort Marsa Alam
2 – Leader ship Resta Grand Resort Marsa Alam
3 – Handling Guest Complaints Resta Grand Resort Marsa Alam
4 – Customer Care Resta Grand Resort Marsa Alam
Key Skills
* Excellent presentation skills.
* Promotional & Marketing skills
* Highly committed to the concept of customer care.
* Training skills.
* Good conversational skills.
Hobbies
Football, Reading & Computer
Work Experience
Resta Grand resort Marsa Alam (5 Stars – 396 Rooms)
From 01.08.2010 till present at the following vacancies:
1 – Bell boy from 01.08.2010 till 31.03.2013
2 – Assistant bell captain from 01.04.2013 till 30.09.2015
3_ Bell Captain from 01.10.2015 till present.
Reference will be available once demanded
Thank you for giving me an opportunity to join to your team.
Many Thanks & Best Regards
Waleed El sayed