1. Nader Zekry
Customer Services
I am a Simple person with huge Ambition trying To learn
more and more, motivated by Myself I love to accept the
challenge, looking for a big position in my career with a
reputed company which can help me in achieving my goals
and give me better chances to improve
naderzekry88@gmail.com
+971563705076
RM 412, X04, England Cluster, International City,
www.facebook.com/naderzz
Work Experience
11/2015 - Present Dubai/ Emirates
Cupola CTS/Customer Service
Emirates Auction & The Courier Co /Customer Service
Outsourcing company, it provides management solution in the field of Telecommunication
Opens Customer Accounts By Recording Account Information
Effectively Manage Large Amounts Of Incoming Calls
Serves as a basic point of contact for customers with queries, request, and
Feedbacks regarding setting up business, government free zone services, and
services provided by Dubai South Land Planning & Development and HSE
sections.
Ability to deal professionally with Royal and VIP customers in filling up online
Forms & Templates ETC.
Ensures that all the request queries, and complaint of a customer are
responded in a timely and professional manner.
01/2015 - 08/2015 Alexandria/ Egypt
Sales Promotion
Mobinil
It`s from the biggest Company in Egypt, a mobile phone operator in Egypt,
researching clients and markets
liaising with clients, other agency staff and external suppliers of goods and
services;
developing ideas for promotional marketing campaigns; reporting to the
account manager;
briefing other agency staff, such as creative teams and production
departments;
Attending meetings and sharing ideas at brainstorming sessions, reporting back
details of discussions.
01/2011 - 08/2014 Alexandria/ Egypt
Supervisor
Acacia Resort
Famous resort provides entertainment to all family member and achieve Family Stability
Customer Service
Data collector
Public Relations
Responsibilities
Responsibilities
Responsibilities
Education
9/2011 - 6/2015
Study Programme
Faculty Of Social Work
Individual service Community Service
Problem Solving Communication Skills
09/2008 - 06/2011 Alexandria/ Egypt
Humanities
High School
Courses
Skills & Competences
Ability to work independently and learn on the fly
Skills of Persuasion
Flexibility in responding to arrange business need
Communication Skills
Excellent oral and written communication and inter
Excellent attendance and punctuality.
Practical Training
Communication skills
Project to combat child trafficking
3- Motivate your self
Magic of subconscious mind
Egyptian school For human Development ( ESFH)
Catholic Relief Services
Concept human Management
14 April 2013 – American Canadian Center
Patience
Languages
Native or Bilingual
Expert
Arabic
English