Iman Tahoon is seeking a position where she can apply her engineering background and further develop her skills. She has a Bachelor's Degree in Civil Engineering and certificates in Primavera, AutoCAD, and Microsoft Office. Her work experience includes positions as a Tendering Engineer, Front Office Clerk, Guest Relations Executive, Telemarketing Agent, and Snorkeling Guide. She is fluent in English and Arabic and has fair skills in French.

1. Work Experience
Personal skills
IMAN TAHOON
United Arab Emirates, Dubai.
E-mail : tahoon.iman@gmail.com
Mobile:(+971) 50-2140775
Objectives
Seeking a position where my background could be applied and my skills could be
further developed.
Gaining the needed experience will be one of my objectives.
Able to work in a team work & to achieve results & fulfill accomplished targets.
Training, Certifications and Skills:
 Certificate of ABET (Accreditation Board for Engineering and Technology,
Inc.) U.S.
 Primavera
 AutoCAD
 MS office
 Internet skills
 Ability to effectively communicate with all levels of the organization and to
work within a team and under stress, creative, teachable, tolerant, and
patient.
 High personal integrity.
Languages:
Arabic : Mother Tongue
English : Fluent (Reading & Writing)
French : Fair
Al-Gurg Fosroc, (Dubai, UAE)
Tendering Engineer - August 2014
 Responsible for the development of the consulting firms, governmental
bodies in Dubai to achieve a long-term relation
 Attend all tender enquiries in UAE and prepare project list.
 Prepare any requested detail CAD drawing for Al Gurg Fosroc
 Update the team about projects

2.  Up keeping technical support to the customers according to their
demands.
 Responsible for preparing submittals, technical proposals, and conducting
seminars.
 Analyzing the incoming project data
 Providing necessary suggestions and explanatory drawing to the customer
based on the survey report
 .According to the requirement of customers , providing onsite trial,
demonstration and technical presentation and meeting (onsite/offsite)
 Build up a professional specification know how, tools, database and
Network
Le Meridian Heliopolis, Cairo, Egypt
Front office clerk - March 2009 to August 2010
 Register guests and assigns rooms. Accommodates special requests
whenever possible.
 Assists in preregistration and blocking of rooms for reservations.
 Thoroughly understand and adheres to proper credit, check- cashing, and
cash handling policies and procedures.
 Understands room status and room status trackingUses suggestive selling
techniques to sell rooms and to promote other services of the hotel.
 Possesses a working knowledge of the reservations department. Takes
same day reservations and future reservations when necessary. Knows
cancellation procedures.
 Knows how to use front office equipment.
 Process guest check-outs.
 Performing cashier related functions like posting charges to guest
accounts, raising paid out's, currency exchange
 Attends department meetings
Company: Concorde El Salam Hotel, Cairo, Egypt
Guest Relations Executive –2003 to 2004
Front Office Department. Operating from Front Desk, VIP Club Desk, Airline,
Groups, Rooms Controlling, Club Executive Lounge and Lobby Greeting.
 Assist guests with check in and checkout, other cashiering duties
 Give a warm welcome to guests on arrival and register them as well as
issuing room keys by using the appropriate standards
 Be efficient in assisting guests throughout their stay with any
requirements, handling guest feedback, provide direction and give
suggestions.
 Handling guests' mails and messages, and answering phone calls.
 Meet, greet, room and send VIPs.

3. Professional Training
Social and Voluntary Activities
 Attend daily briefings and relevant departmental and interdepartmental
meetings.
 Provide guidance to Guest Relations Assistant at work.
 Room inventory and monitoring house situation.
 Ensure the safety, security and loss control policies and procedures are
compiled with at the front counter and back office area.
 Work towards maximizing room revenue by up-selling to a higher rate
category and selling the highest possible rates for walk-in guests.
Amecho Tech (American Telecom Company), Cairo, Egypt
Telemarketing agent - March 2005 to March 2006
Sell and promote for long distance calls in USA and Canada
Customer service and handle technical problems over the phone
Marsa Alam diving center
Snorkeling Guide - August 2003 To November 2003
 Company: Shlumberger petroleum company June 2013
 Company: Pico Petroleum company January 2013
 Compete in many sports particularly athletics (swimming, diving,
horseback riding, Taekwondo).
 Joined voluntary work, and fund raising for charity associations (teaching
orphans).
Personal Details
Nationality: Egyptian
Marital status: Single
Education
Bachelor Degree in civil Engineering 2014
Faculty of Engineering; Arab Academy for Science, Technology and Maritime
Graduation Project: Soil Mechanics (Consolidation Analysis of Clay Soil)
Primary school: Islamic Language School.
Secondary School: Om Kolthom Language School.