Amir Fathy Kamal Omara has over 10 years of experience working in various roles for Four Seasons Hotels and Resorts in Sharm El-Shaikh, Egypt. He is currently a Human Resources Administrator, having previously served as a Security Officer and Room Attendant. Omara obtained a Bachelor's degree in Tourism and Hotel Management from Modern Academy in 2006. He is proficient in English and Arabic with strong computer and soft skills.
1. Amir Fathy Kamal Omara
Address: 16 Bobastes St. Masir El Gdyda , Cairo, Egypt
Mobile Phone: (+20) 01277188706
Email Address: Omara.amir@yahoo.com / amir.fathy@fourseasons.com
Work Experience
Human Resources Administrator in Four Seasons Hotels and Resort Sharm El-Shaikh from September
2010 till present.
Responsibilities:
Perform administrative skills such as typing, filing, copying, faxing and answering telephones according
to Four Seasons standards Assist with recruitment process including responding to applications and
resumes, checking references and processing new hire paperwork.
Maintain and update all computer records.
Maintain confidentiality of information in the department including conversations, personal information
and medical files.
Ensure implementing organization policies procedures (employees' performance – Payroll), contracts
with outsources
Ability to follow up the measurement of employee's performance through periodical tracking and evaluate
management's commitment, finishing based behavior interviews. (Filtering candidates before next
interviews steps).
Security Officer in Four Seasons Hotels and Resort Sharm El-Shaikh from 2008 till 2010.
Responsibilities:
Prevent situations that could jeopardize the reputation of the hotel.
Meet court appearances and acts as hotel representative as needed.
Maintain data collection program, and data distribution.
Room Attendant in Four Seasons Hotels and Resort Sharm El-Shaikh from 2006 till 2008.
Responsibilities:
Clean guest units following the established procedures and Four Seasons standards.
Adhere to the established standard of safety, fire regulations, and department procedures and policies.
Complete work assignments from the Housekeeping Department as assigned using required keys,
equipment, supplies, etc.
Internships
Four Seasons Hotels and Resorts Sharm El-Sheikh (Kitchen department) From Dec 2004 till Jan 2004
Languages Skills
Arabic: Mother tongue
English : Very Good
Computer Skills
Excellent usage of word, Excel, power point, publisher.
Proficient Internet usage & Working with Windows XP, Vista & Windows 7.
HITS & online systems for employment.
2. Soft Skills
Analytical skills
Team work skill
Very good communication skills with high ability in establishing strong productivity.
Flexibility and adaptability
Ability to work under pressure
Very good team work attitude
Fast to learner.
Negotiation skills.
Courses
Communication skills course
Train the Trainer (TOT) course
Handling Complaint course
E-Knowledge courses online
Service course
Guest Privacy course
First Aid course
Telephone Etiquette course
Civil defense course
FSITP training (Four Season International Training Program)
Four seasons culture training (GIT IT right – GET ME right – WOW ME if you can)
Education
University : Modern Academy
Faculty : Tourism – Hotel Management department
Degree : Bachelor degree – Very Good
Graduation year : 2006
Personal details
Nationality : Egyptian
Date of Birth : 19 June 1984
Marital Status : Married
Military service : Exempted
Interests
Reading, Fitness and Surfing the internet.
References upon request