1. Karim Ihab Abdel kerim Hafez
Nationality
Military Service
E-mail
Egyptian
Exempted
KarimHafez999@gmail.com
Place of resident Dubai, U.A.E
Contact Number
Birth date
Place of Birth
Mobile +971 554973098
Home +971 44414940
23-04-1990
Great Britain
Personal Statement
A resourceful, self-motivated, results driven personal banker and electronic engineer with outstanding
financial and information technology expertise gained through my experience working for Emirates
national bank of Dubai, Mashreq bank and Eventum IT Solutions, which I possess strong
communication and reporting skills working professionally to ensure all obligations are met. Seeking
a challenging role, where my existing skills and qualifications will add value from the outset, while I
continue to further develop my skills and knowledge in both fields.
Educational Background
Sep 2007 –
Feb 2013
B.Sc. Electronics and Communication Engineering, Arab Academy for
Science and Technology, a five year engineering degree in Electronics and
Communications Engineering.
Alexandria, Egypt.
Project I: A
Project II: A-
Kaumeya Language School, Alexandria Egypt
2005- 2007 American High-school Diploma, Egyptian American School.
Alexandria, Egypt.
Experience
2015 –Present Senior Banking Advisor at Mashreq bank
Providing the ultimate customer experience to understand customer needs
And help to identify a solution and handle inquiries related to consumer
Deposits, financial transactions, and technical support such as online banking
Enrollment and bill pay inquiries and also create lifelong engaged
Relationships with our customers by being a trusted provider of financial
Services.
2013 –2014 Retail Account Officer at Emirates National bank of Dubai
2005-2013
Attract, serve and retain existing and potential customers, sell bank products and
services to maximize profitability and to meet and exceed customer expectations ,in
addition to advise customers in order to satisfy their needs and build a long term
business relationship with them
Founder and Operator, Kafr Abdu Electronics Service Center.
I have founded and operated several web-based sites and a Facebook page since I
was in high school to receive inquiries and requests to update, install and fix both
software’s and hardware’s for all electronic devices such as Cell phones, PC, I-pod,
Play Station, X-box, Nintendo…etc.

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Skills
Languages Arabic: Mother Tongue
English: Fluent
French: Public Communication
Banking Skills Strong communication skills
Good Selling and negotiation skills
Knowledge of accounting principles to manage banking products
Computer Skills
 Microsoft Office
 Photo Shop
 HFSS
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Courses
 CCNA training course in December 2010
 Mobile Communication training course in November 2011
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Training
 Sumed Egypt, Arab Petroleum Pipelines Company - 2009
 Jelecom Egypt is an Egyptian Technical Training Centre which provides High quality
training in engineering systems (Technologies, Maintenance, Design and
Implementation) to meet the challenges of the modern industry and the requirements
of the marketplace. - 2011
 Eventum IT Solutions delivers complex technical infrastructure to enterprise
customers, and carrier-class solutions to service-provider customers worldwide-
2012
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