Elsie "Christine" Devers has over 30 years of experience in executive administrative roles. She has a reputation for integrity, confidentiality, and being a team player. Her skills include executive support, expense tracking, event planning, vendor relations, billing, computer proficiency in Microsoft Office and Microsoft Project, meeting and travel logistics, workload planning, client relations, and presentation design. She has worked in administrative roles at various healthcare organizations, including Johns Hopkins Health Systems, St. Joseph Medical Center, and Suburban Hospital Cancer Program. Her most recent roles include being a WebEx Moderator/Operator for the Center for Medicare and Medicaid and an Administrative Assistant for Kaiser Permanente.

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ELSIE “CHRISTINE” DEVERS
9352 Sombersby Court – Laurel MD 20723 ● Phone: 443.280.1435 / ● cdevers42258@yahoo.com
Dedicated Executive Assistant & Administrative Specialist eager to contribute extensive talents toward supporting
a dynamic organization in achieving business goals and objectives.
PROFILE
 Possess 30 years of high-level administrative experience with particular strengths in executive support,
expense tracking/reporting, event planning and coordination, vendor relations, and billing.
 Reputation for integrity, commitment to confidentiality, and a team player work approach.
 Advanced computer skills with proficiency in Microsoft Office Suite and Microsoft Project; able to design
forms, charts, spreadsheets and databases to meticulously track vital business information.
 Strong capabilities in orchestrating meeting and travel logistics (domestic and international), workload
planning, facilitating positive client relations, and designing well-organized presentations.
 Able to gracefully handle a vast range of responsibilities and distractions for senior management.
PROFESSIONAL EXPERIENCE
Zolon Tech, Inc. – October 2016 – Present
Contractual Assignment with Center for Medicare and Medicaid – WebEx Moderator/Operator
Rose International – August 2016 – October 2016
Contractual Assignment with Kaiser Permanente – Administrative Assistant/Medical Records
Johns Hopkins Health Systems April 2015 –June 2016
Executive Assistant – Integrated Healthcare Delivery
 Supported Executive Director of Integrated Healthcare Delivery, Senior Project Manager, and Director of
Hopkins Policies Online
 Monthly reporting
 Monthly expense reimbursement
 Ordering and maintaining office supplies
 Coordination of meetings and conference calls
 Maintaining MS Outlook calendars
 Coordination of travel arrangements and reimbursements
 Excel reporting
 SAP reporting and paying invoices
 Catering coordination
Johns Hopkins University School of Medicine/Intrastaff, 2001 to May 2016 (part-time ad hoc weekends) servicing
Dr. Dean F. Wong, MD, PhD on an ad hoc weekend basis
Administrative Assistant – Radiology Research Department

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 Supported Professor of Radiology, Psychiatry and Environmental Health Sciences & Radiology by
preparing and maintaining critical documents, developing presentations, and arranging schedules and
travel details.
 Played an integral role in assembling informative research presentations, preparing grant applications,
and meeting publisher requirements for book drafts.
 Transcribing, PowerPoint presentations for talks, excel spreadsheets
Johns Hopkins Health Systems – Intrastaff – contractual assignments
 April 2013 – June 2014 – various assignments throughout the Johns Hopkins Hospitals and affiliates,
 Johns Hopkins Bayview Medical Center, Howard County General Hospital. Johns Hopkins International,
Sibley Memorial Hospital Foundation, Johns Hopkins Medicine Marketing & Communications
o Specifically while at Howard County General Hospital assignment, under the supervision of the
Chief of NICU a specific scenario occurred with a set of parents and their 6 ½ month premature
baby that I assisted with. Please feel free to contact Dr. Tuvia Blechman if needed (see
references). (August, 2013)
o Assignment at Johns Hopkins Bayview- OB-GYN Administration – Administrative Assistant
(October, 2013 – June, 2014)
o Assisted for 8 months at Bayview OB-GYN by organizing and coordinating meetings, events,
calendar maintenance, ad hoc assignments, filled in while supervisor was on medical leave, and
general executive administrative duties as assigned on a daily basis.
o Assisted (July 2014) Johns Hopkins International department in processing DME equipment and
prescriptions and ensuring timely turnaround to Embassies.
o Assisted the President of Sibley Memorial Hospital Foundation office (August 2014 – October
2014). Assisted in daily foundation activities, learned electronic depositing process, ran patient
list through EPIC, and ensured an early morning turnaround for the list to be processed and out,
learned the Wealth Engine software, Raisers Edge software, and other software used by the
Foundation office. Gained a broad and very useful knowledge of how the Foundation works for
individual community setting hospitals. Assisted with meetings, event planning, minutes, worked
directly with upper management.
o Assisting the EA of the Sr. VP of Marketing & Communications in daily office duties, filing,
meeting requests, calendar management, etc. October 2014 – Present
Johns Hopkins Health Systems, Baltimore, MD 2011 to 2013
Staff Assistant
 Ran reports from a system called SAP
 Reports as needed on a monthly basis for Purchasing Group Analysis, Buyer Productivity, Minority
Reporting
 Managed rebate checks, travel reimbursements, and check requests
 Maintained an excel spreadsheet for costs, savings, and avoidances
 R an reports from Dunn & Bradstreet
 Managed Work Orders for IT concerns, printers, fax machines and telecommunications
 Ordered all office supplies and maintained the inventory.
 Assisted with Employee recognition and event coordination, including catering, guest
accommodations, etc.
 Assisted in new employee transitions to the department
 Assisted with recall notices and information letters
St. Joseph Medical Center, Towson, MD, 2010 to 2011
Executive Assistant
 Spearheaded broad-scope administrative functions encompassing business correspondence, calendar
management, travel arrangements, greeting visitors, special event coordination, and decisively
screening, answering and routing incoming calls.

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 Demonstrated sharp attention to accuracy in recording meeting minutes and maintaining effective
tracking systems for internal activities.
 Contributed strong financial acumen toward coordinating budget preparation and consolidation,
monitoring expenses, and preparing and maintaining reports and spreadsheets.
 Conducted research and data analysis in direct support of continuous improvement initiatives.
 Participated in decision-making activities related to hiring and selecting new staff.
Johns Hopkins Bayview Medical Center/ Johns Hopkins University, 2007 to 2009
Administrative Coordinator and Executive Assistant
 Provided highly efficient administrative support for Department of General Pediatrics and Department of
Radiation Oncology & Division of Molecular Radiation Sciences.
 Created presentations and key documents, conducted department performance analysis, and identified
opportunities to reduce departmental costs and boost productivity.
 As administrative Subject Matter Expert (SME), provided crucial analytical support for development and
implementation of Continuous Process Improvement efforts.
 Oversaw accounts payable processes for key laboratory contracts and resourcefully standardized invoice
template to expedite process.
 Chosen as Division focal point for staff “Complaint Program” based on diplomatic personality, integrity
and honesty.
Apex Professional Services / Wells Fargo, 2007
QA Software Tester and Database Management (contract)
 Collaborated with senior managers of Wells Fargo to develop automated financial file loading process to
increase productivity of financial analysts, enhance accuracy of financial data, and expedite fiscal analysis.
 Proficiently used MS Access to create initial draft of customized financial file databases.
 Partnered with curriculum developers to develop and administer software training classes to financial
analysts.
Suburban Hospital Cancer Program, 2006 to 2007
Administrative Coordinator
 Effectively delivered first-rate administrative support to Director of Cancer Center Program, exhibiting
excellent talents in change management and data collection.
 Developed comprehensive reports for cancer program departments featuring dashboards, patient
satisfaction, monthly productivity, referral statistics and financial performance.
 Created purchase orders, receivedvendor quotes, submitted check requests, and diligently monitored
and researched budget variances.
 Collaboratively updated and administered program contracts, agreements, policies and procedures.
 Served as liaison to Foundation office and assisted in management of restricted funds accounts.
 SteeredHR activities by maintaining personnel files including training records, attendance, transfers and
separations, changes in status, and personnel requisitions.
 Supported division director in preparations for regulatory/accreditation site visits and reviews.
 Participated in marketing and promotional efforts to boost awareness of cancer program.
United Healthcare, 2005 to 2006
Administrative Assistant
 Assisted Director of Sales in meeting or exceeding revenue targets by creating strategic documents,
formulating informative and compelling presentations, and conducting wide spectrum of analyses.
 Maintained up-to-date sales performance records and played a key role in managing sales orders and
sales materials.
CareFirst, Care Management Department, 2002 to 2005
Compliance Operations Coordinator

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 Extensively managed compliance operations for several critical audits as well as performed monthly and
quarterly reporting, assisted with budgeting, and created productivity reports and databases.
 Developed Standard Operating Procedures (SOPs) and contributed to development of Business
Continuity Plan, computer operating system migration, and maintenance of department Emergency
Preparedness program.