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AUTUMN STEWART-LUCKEY
cell: (310) 590-6105
autumn.luckey@yahoo.com
Career Summary
Consummate professional dedicated to making the lives of busy directors and top executives easier. To provide executive
administrative and operational support for the office; scheduling and coordinating appointments, preparing agendas and
assisting in a range of day-to-day administrative activities.
Professional Experience
Partners in Diversity- LA County of Education January 2016-Present
Senior Clerk Typist
• Composing, typing, formatting, editing, proofreading written materials (letters/memos, reports presentations)
• Collecting and compiling information for Directors and Coordinators
• Answering telephones, taking messages, directing and assisting callers and providing information
Office Team October 2015- December 2015
Accounting Assistant, Health Consultant
• Data Entry, customer service, patient healthcare questionnaire intake completion, project management
• Purchase orders prepare and verify daily reports on Financial Edge, answering heavy telephone lines, email and
facsimile communication between staff and outside vendors
• Compile weekly reports, investigate and collect returned items, maintain departmental budgets for accounts
Cardiac Catherization Laboratory, Los Angeles, CA
Keck Medical Center of USC August 2014- December 2014
Support Coordinator
• Assisting management, supervisor in the daily inventory coordination, customer service management, ability to
resolve complex issues, handling phone lines, quick response to guest request, outstanding interpersonal skills
• Analyze and process financial orders via Lawson. maintain appropriate inventory levels in the office and on a
spreadsheet in excel , fulfill work order request,
• Knowledgeable of all departmental and University policies, multi-tasking, excellent communication skills, results
driven, and daily interaction with vendors. Processing incoming/outgoing monitors, devices, forms , deliveries and
shipment
David Geffen School of Medicine July 2010 - December 2011
Revlon/UCLA Breast Center, Los Angeles, CA
Administrative Specialist
• Served as an effective gatekeeper, team lead specialist to the center’s director, Dr. Helena Chang.
• Responsible for coordinating the director’s complex calendar and travel, project management working closely with
HR on employee request and schedules, organizing fundraising activities and organizing and planning special events,
outreach coordinator, inventory management, answering heavy telephone lines directing calls appropriately, and
serving as a key resource person to numerous campus-wide committees in a very busy office.
• Provided grant and gift administration support and maintain customer relations, strong communication skills,
including processing donations and deposits, interaction with high level donors, experience with health care
providers, office mail sorting and distribution.
• Responsible for patient billing, coding, and reconciliations in MCCS.
• Helped prepare lecture and presentation materials for doctors; supervised medical student rotations; maintained a
positive and friendly rapport with donors and potential donors.
• Served as a patient advocate; knowledge of organizational dynamics, ability to problem solve and team building
among staff members. Knowledge of medical terminology. Knowledgeable of University policies.
Accomplishments:
• Helped organize a highly successful Breast Cancer Awareness Day for UCLA employees, their friends and families.
The event, which included free breast screening, healthcare presentations and giveaways, helped raise awareness of
the need for breast screening and education.
• Assisted in the preparation of proposals that resulted in the center receiving significant grants.
Cedars-Sinai Medical Center, Los Angeles, CA April 2002 - July 2010
Cardiothoracic Surgery, Los Angeles, CA
Management Assistant II
• Team lead, program implementation and management, develop personal calendars, coordinate travel arrangements,
maintain patient data and take meeting minutes, inventory management, event planning, mail sorting and distribution,
ability to meet deadlines in a busy office environment, and community outreach coordinator for the department.
• Schedule patients in Epic, administering payroll through Kronos, closely working with HR regarding licensing and
payroll, updating department telephone directory, managing heavy telephone calls and directing them appropriately,
strong communications skills, creating, preparing, maintaining and storing patient charts, pre-registration and
authorization retrieval, patient billing, coding, and admitting, bed reservations, supervised and assigned medical
students and their rotations, coordinate interviews for junior faculty positions and used Lawson to monitor and
maintain staff licensing and certification requirements.
• Serve as department safety representative.
Accomplishments:
• Conflict Resolution Panel member, 2010
• Joint Commission Command Center staff member, 2009
• Coordinated the first Ventricular Assisted Device Program Party, 2008
Cardiology Catheterization Laboratory, Los Angeles, CA
Management Assistant I 2004 - 2007
• Lead scheduler, patient appointments using SIS/Centricity, retrieved pre-ops, pre-registration, patient billing, coding,
& Admitting, bed reservations, creating, preparing, maintaining and storing patient charts, ordered all departmental
supplies using PeopleSoft and entered census data using PCX.
• Achieved high levels of physician satisfaction for case start times.
Procedure Center, Los Angeles, CA
Staff Assistant II 2001 - 2004
• Coordinated patient procedures in busy office environment; maintained filing and patient data base system using
PMOC and coordinated patient billing, coding & admitting, registration and authorization retrieval.
• Ordered office supplies; ran divisional errands.
• Successfully coordinated PICC service schedule for three physicians that was initially maintained by clinician.
Awards
• Circle of Friends Award, 2010, (highest award given for superior performance and work with patients), Cedars-Sinai
Medical Center
• Standing Ovation (for patient satisfaction), 2010, 2007, 2003, Cedars-Sinai Medical Center
• Employee Spot Bonus (for superior departmental performance), 2009, Cedars-Sinai Medical Center
Education
Los Angeles Southwest College
Associates Degree, Interdisciplinary studies, 2002
California State University, Dominguez Hills
Bachelor of Science; Major: Healthcare Management; Minor: Public Administration
AUTUMN STEWART-LUCKEY
2
In progress
Glendale Career College
Certificate, Medical Assisting, 2001
AUTUMN STEWART-LUCKEY
3

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Experienced Healthcare Administrator

  • 1. AUTUMN STEWART-LUCKEY cell: (310) 590-6105 autumn.luckey@yahoo.com Career Summary Consummate professional dedicated to making the lives of busy directors and top executives easier. To provide executive administrative and operational support for the office; scheduling and coordinating appointments, preparing agendas and assisting in a range of day-to-day administrative activities. Professional Experience Partners in Diversity- LA County of Education January 2016-Present Senior Clerk Typist • Composing, typing, formatting, editing, proofreading written materials (letters/memos, reports presentations) • Collecting and compiling information for Directors and Coordinators • Answering telephones, taking messages, directing and assisting callers and providing information Office Team October 2015- December 2015 Accounting Assistant, Health Consultant • Data Entry, customer service, patient healthcare questionnaire intake completion, project management • Purchase orders prepare and verify daily reports on Financial Edge, answering heavy telephone lines, email and facsimile communication between staff and outside vendors • Compile weekly reports, investigate and collect returned items, maintain departmental budgets for accounts Cardiac Catherization Laboratory, Los Angeles, CA Keck Medical Center of USC August 2014- December 2014 Support Coordinator • Assisting management, supervisor in the daily inventory coordination, customer service management, ability to resolve complex issues, handling phone lines, quick response to guest request, outstanding interpersonal skills • Analyze and process financial orders via Lawson. maintain appropriate inventory levels in the office and on a spreadsheet in excel , fulfill work order request, • Knowledgeable of all departmental and University policies, multi-tasking, excellent communication skills, results driven, and daily interaction with vendors. Processing incoming/outgoing monitors, devices, forms , deliveries and shipment David Geffen School of Medicine July 2010 - December 2011 Revlon/UCLA Breast Center, Los Angeles, CA Administrative Specialist • Served as an effective gatekeeper, team lead specialist to the center’s director, Dr. Helena Chang. • Responsible for coordinating the director’s complex calendar and travel, project management working closely with HR on employee request and schedules, organizing fundraising activities and organizing and planning special events, outreach coordinator, inventory management, answering heavy telephone lines directing calls appropriately, and serving as a key resource person to numerous campus-wide committees in a very busy office. • Provided grant and gift administration support and maintain customer relations, strong communication skills, including processing donations and deposits, interaction with high level donors, experience with health care providers, office mail sorting and distribution. • Responsible for patient billing, coding, and reconciliations in MCCS. • Helped prepare lecture and presentation materials for doctors; supervised medical student rotations; maintained a positive and friendly rapport with donors and potential donors. • Served as a patient advocate; knowledge of organizational dynamics, ability to problem solve and team building among staff members. Knowledge of medical terminology. Knowledgeable of University policies. Accomplishments:
  • 2. • Helped organize a highly successful Breast Cancer Awareness Day for UCLA employees, their friends and families. The event, which included free breast screening, healthcare presentations and giveaways, helped raise awareness of the need for breast screening and education. • Assisted in the preparation of proposals that resulted in the center receiving significant grants. Cedars-Sinai Medical Center, Los Angeles, CA April 2002 - July 2010 Cardiothoracic Surgery, Los Angeles, CA Management Assistant II • Team lead, program implementation and management, develop personal calendars, coordinate travel arrangements, maintain patient data and take meeting minutes, inventory management, event planning, mail sorting and distribution, ability to meet deadlines in a busy office environment, and community outreach coordinator for the department. • Schedule patients in Epic, administering payroll through Kronos, closely working with HR regarding licensing and payroll, updating department telephone directory, managing heavy telephone calls and directing them appropriately, strong communications skills, creating, preparing, maintaining and storing patient charts, pre-registration and authorization retrieval, patient billing, coding, and admitting, bed reservations, supervised and assigned medical students and their rotations, coordinate interviews for junior faculty positions and used Lawson to monitor and maintain staff licensing and certification requirements. • Serve as department safety representative. Accomplishments: • Conflict Resolution Panel member, 2010 • Joint Commission Command Center staff member, 2009 • Coordinated the first Ventricular Assisted Device Program Party, 2008 Cardiology Catheterization Laboratory, Los Angeles, CA Management Assistant I 2004 - 2007 • Lead scheduler, patient appointments using SIS/Centricity, retrieved pre-ops, pre-registration, patient billing, coding, & Admitting, bed reservations, creating, preparing, maintaining and storing patient charts, ordered all departmental supplies using PeopleSoft and entered census data using PCX. • Achieved high levels of physician satisfaction for case start times. Procedure Center, Los Angeles, CA Staff Assistant II 2001 - 2004 • Coordinated patient procedures in busy office environment; maintained filing and patient data base system using PMOC and coordinated patient billing, coding & admitting, registration and authorization retrieval. • Ordered office supplies; ran divisional errands. • Successfully coordinated PICC service schedule for three physicians that was initially maintained by clinician. Awards • Circle of Friends Award, 2010, (highest award given for superior performance and work with patients), Cedars-Sinai Medical Center • Standing Ovation (for patient satisfaction), 2010, 2007, 2003, Cedars-Sinai Medical Center • Employee Spot Bonus (for superior departmental performance), 2009, Cedars-Sinai Medical Center Education Los Angeles Southwest College Associates Degree, Interdisciplinary studies, 2002 California State University, Dominguez Hills Bachelor of Science; Major: Healthcare Management; Minor: Public Administration AUTUMN STEWART-LUCKEY 2
  • 3. In progress Glendale Career College Certificate, Medical Assisting, 2001 AUTUMN STEWART-LUCKEY 3