The document is a resume for Ramona R. Prescott summarizing her qualifications and professional experience. She has over 10 years of experience in human resources, regulatory compliance, project management, property management, and executive administration. Her experience includes providing administrative support, prioritizing tasks, communicating effectively, training staff, and ensuring regulatory compliance. She also has experience in human resources functions like managing employee benefits, employee relations, and collective bargaining negotiations. Her most recent role was as Project & Property Manager and Human Resources Generalist at United Medical Center, where she supported operations and human resources.

1. Ramona R. Prescott
9316 Spring House Lane, Apt. #H, Laurel, MD 20708
301-712-3492 PrescottRamona@gmail.com
Summary of Qualifications
 Over 10 years of experience to include Human Resource, Regulatory Compliance, Project
Management, Property Management and Executive Administrative functions.
 Provision of administrative support to include calendar maintenance, logistics, and supplies.
 Able to prioritize tasks and meet deadlines with an excellent attention to detail and accuracy.
 Excellent organizational, written and oral communication skills.
 Articulate voice and professional phone manner.
 Strong gift to lead and train staff on all levels.
 Knowledgeable in regulatory compliance for the Department of Health, The Joint Commission and the
Center for Medicaid and Medicare Services.
 Administration of employee benefits plans to include interface with vendors, monthly reconciliation of
accounts, and liaison to employees regarding problem resolution and open enrollment, worker’s
compensation, tuition reimbursement.
 Provision of technical assistance and guidance in all areas of discipline and discharge of employees for
misconduct including participation in formal complaints/grievances/arbitration hearings.
 Participation in Collective Bargaining Agreement negotiations.
 Orientation and direction provided to management in the development, interpretation and
administration of organization and Human Resource Policies and Procedures.
Professional Experience
September 2002 – July 2015
United Medical Center
Project & Property Manager
Human Resources Generalist
OPERATIONS
 Provided assistance for oversight of the Operations Department to ensure adequate structures and
processes are established, utilized, and maintained to ensure smooth departmental operations
 Supports the Executive Vice president of Hospital Operations/CQO with day-to-day operations of
the organization
 Coordinates with department heads under the direction of the EVP of Hospital Operations/CQO
their supervision and responsible for ensuring that all state, local and federal policies are followed
 Created and modified documents such as invoices, reports, memos, letters and financial statements
using word processing, spreadsheet, database and/or other presentation software Responsible for
marketing property to fill vacancies
 Responsible for sorting through prospective tenant applications that align with the mission, vision
and goals of the organization
 Conduct credit, background and primary source verification on prospective tenants
 Point of contact for tenant maintenance and environmental requests
 Inspection of units when tenant moves out to check for damages and determines which portion of
the security deposit will be returned to the tenant
 Responsible for ensuring vacant unit is cleaned, any applicable damages have been repaired and
market vacant unit
 Maintenance of tenant records regarding the property that includes all income and expenses,
signed leases, maintenance requests, complaints, record of repairs, costs of repairs and record of
rent collection and any applicable insurance costs

2. Ramona R. Prescott
9316 Spring House Lane, Apt. #H, Laurel, MD 20708
301-712-3492 PrescottRamona@gmail.com
 Provide strategic direction and leadership for Environment of Care and Emergency Management
activities
 Full asset management duties including procurement, purchasing and ensure all program
regulatory compliance is maintained
 Chair and member of various committees throughout the facility that include Position Review
(PRC), Human Resources Implementation Committee (HRIC), Corporate Compliance Committee
(CCC), Performance Improvement Committee (PIC), Emergency Management Committee
(EMC), Environment of Care Committee (ECC) and Space Planning Committee (SPC)
 Responsible for setting meeting schedules, arranging a meeting place, preparation of agenda and
keeping minutes to record discussions and actions taken
 As a committee member duties included meeting on a regular basis to share knowledge and
accomplish each committee’s purpose, and to contribute to the overall success of the committee.
 Effectively educated staff on Corporate Compliance, Emergency Management, Environment of
Care and Customer/Patient Experience to ensure internal and external goals are met
HUMAN RESOURCES
 Supported the Vice President of Human Resources with day-to-day operations of the organization
 Met with managers to discuss departmental needs
 Identified recruiting needs, developed sources of qualified candidates, and facilitated screening,
testing and selection of applicants with management
 Established recruiting requirements per the organizations plans and objectives
 Attracted applicants by placing job advertisements on local job sites and attending job fairs
 Determined applicant qualifications by interviewing applicants; analyzing responses; verifying
references; and comparing qualifications to job requirements
 Arranged management interviews by coordinating schedules, arranging travel, lodging and meals,
and escorted applicants to interviews
 Trained new employees on various elements of Human Resources to include Benefits & Employee
Relations, Corporate Compliance and Customer Service
 Advised & counseled employees on benefit related issues in accordance with plan documents to
include medical, dental, vision, life, flexible spending, disability plans, retirement, EAP, COBRA
and FMLA
 Maintained benefit documentation by assembling benefit packets for new employee files
 Communicated with vendors to ensure employee concerns and complaints were resolved in a
timely manner
 Assisted with open enrollment process by ensuring the accuracy of employee communications,
facilitated open enrollment meetings, preparation of informational packages
 Maintained compliance with HIPAA Privacy Laws
Skills
Proficient in Microsoft Office Suite (i.e., Word, Excel, Outlook, Access, Power Point, Publisher);
Meditech, Payroll systems (i.e., Paychex, ADP and Kronos HRIS System); experience with Internet
research and Web Technology.