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Using the AUA CPD Framework
in the ‘real world’
- Developing self and others
Jan Shine, CPD Consultant
Catherine Lillie, AUA
Rachel Birds, CPD Consultant

www.aua.ac.uk

inspiring professional higher education
www.aua.ac.uk

inspiring professional higher education
Objectives
You will have an opportunity to:
• find out more about the AUA’s CPD framework
• develop a greater understanding of how you can apply the
framework at different levels in your organisation
• undertake some practical exercises based on the
framework
• reflect on how you could benefit from the CPD framework

www.aua.ac.uk

inspiring professional higher education
Introductions

www.aua.ac.uk

inspiring professional higher education
Developing the professional behaviours
consultation
with HEIs

National
Occupational
Standards

consultation
with HE
professional
bodies

existing
frameworks

78 represented

7 represented

workshops and
focus groups
96 members of
administrative
staff

www.aua.ac.uk

AUA Code of
Professional
Standards

inspiring professional higher education
Features of the professional
behaviours
• The basis for a common national approach which builds
on existing good practice
• Behaviour patterns that exemplify the AUA’s professional
values
• Universal across all professional services roles
• Strengths as important as areas for development
• Flexible - HEIs may develop further

www.aua.ac.uk

inspiring professional higher education
How the framework fits with other
information about a role
JOB
DESCRIPTION

The tasks that
need to be done
and overall
purpose of role

CPD
FRAMEWORK

PERSON
SPECIFICATION

How the job needs
to be done and the
behaviours that underpin
effective performance

Role-specific skills
and knowledge
required
to do the job

COMPREHENSIVE PICTURE OF THE EXPECTATIONS OF
EFFECTIVE PERFORMANCE IN THE ROLE

www.aua.ac.uk

inspiring professional higher education
Embedding the CPD framework
publication of
Good Practice
Guide

supporting
new
adopters
disseminatio
n and
celebration of
learning

www.aua.ac.uk

evaluation of
LGM
project

final report
to HEFCE/
publication
of findings
selfsustaining
network of
CPD
practice
inspiring professional higher education
Using the framework: group work

www.aua.ac.uk

inspiring professional higher education
Overview of group tasks
• Using framework for own personal &
professional development – the wheel
• Enhancing team performance – mapping
the team together
• Tailoring the framework to an institution
• Mapping tasks, ranking importance of
behaviours, case studies
• Capturing learning points to feed back
www.aua.ac.uk

inspiring professional higher education
3 levels
•
•
•
•

Team strengths & CPD needs
Recruitment and selection
Induction
Appraisal

• Mapping/designing learning
and development provision
• Organisational development
• Succession planning

Team
•
•
•
•
•

Self assessment
Identify CPD needs
Career planning
Applying for roles
Feedback

Institutional strategy

Self

www.aua.ac.uk

Institution

inspiring professional higher education
What did we learn?

www.aua.ac.uk

inspiring professional higher education
Resources and further support

The on-line personal development toolkit
http://www.aua.ac.uk/
The CPD Framework
http://cpdframework.aua.ac.uk
The AUA National Office
aua@aua.ac.uk

www.aua.ac.uk

inspiring professional higher education
Final questions
or comments?

www.aua.ac.uk
www.paullus.consultancy@googlemail.com

inspiring professional higher education

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Development and Skills Conferene 2013: Catherine Lillie, Jan Shine and Rachel Birds - CPD Framework

  • 1. Using the AUA CPD Framework in the ‘real world’ - Developing self and others Jan Shine, CPD Consultant Catherine Lillie, AUA Rachel Birds, CPD Consultant www.aua.ac.uk inspiring professional higher education
  • 3. Objectives You will have an opportunity to: • find out more about the AUA’s CPD framework • develop a greater understanding of how you can apply the framework at different levels in your organisation • undertake some practical exercises based on the framework • reflect on how you could benefit from the CPD framework www.aua.ac.uk inspiring professional higher education
  • 5. Developing the professional behaviours consultation with HEIs National Occupational Standards consultation with HE professional bodies existing frameworks 78 represented 7 represented workshops and focus groups 96 members of administrative staff www.aua.ac.uk AUA Code of Professional Standards inspiring professional higher education
  • 6. Features of the professional behaviours • The basis for a common national approach which builds on existing good practice • Behaviour patterns that exemplify the AUA’s professional values • Universal across all professional services roles • Strengths as important as areas for development • Flexible - HEIs may develop further www.aua.ac.uk inspiring professional higher education
  • 7. How the framework fits with other information about a role JOB DESCRIPTION The tasks that need to be done and overall purpose of role CPD FRAMEWORK PERSON SPECIFICATION How the job needs to be done and the behaviours that underpin effective performance Role-specific skills and knowledge required to do the job COMPREHENSIVE PICTURE OF THE EXPECTATIONS OF EFFECTIVE PERFORMANCE IN THE ROLE www.aua.ac.uk inspiring professional higher education
  • 8. Embedding the CPD framework publication of Good Practice Guide supporting new adopters disseminatio n and celebration of learning www.aua.ac.uk evaluation of LGM project final report to HEFCE/ publication of findings selfsustaining network of CPD practice inspiring professional higher education
  • 9. Using the framework: group work www.aua.ac.uk inspiring professional higher education
  • 10. Overview of group tasks • Using framework for own personal & professional development – the wheel • Enhancing team performance – mapping the team together • Tailoring the framework to an institution • Mapping tasks, ranking importance of behaviours, case studies • Capturing learning points to feed back www.aua.ac.uk inspiring professional higher education
  • 11. 3 levels • • • • Team strengths & CPD needs Recruitment and selection Induction Appraisal • Mapping/designing learning and development provision • Organisational development • Succession planning Team • • • • • Self assessment Identify CPD needs Career planning Applying for roles Feedback Institutional strategy Self www.aua.ac.uk Institution inspiring professional higher education
  • 12. What did we learn? www.aua.ac.uk inspiring professional higher education
  • 13. Resources and further support The on-line personal development toolkit http://www.aua.ac.uk/ The CPD Framework http://cpdframework.aua.ac.uk The AUA National Office aua@aua.ac.uk www.aua.ac.uk inspiring professional higher education

Editor's Notes

  1. CL: Setting the scene for session / objectives / introductions (either to full group or two mins on each table/with neighbours if large group) Introduce format of session – plenary start and finish, three parallel exercises focusing on practical application of the framework at individual, team and institutional level. Need to decide which you wish to attend. If more than one person from same institution would make sense to split up. Show of hands – how many for individual, how may for team, how many for institutional?
  2. CL
  3. CL
  4. JS … so let’s have a look at how it was developed. History. On the right-hand side are the starting points. We looked at Council for Administration National Occupational Standards for Business & Administration, and the Chartered Management Institute National Occupational Standards for Management & Leadership We looked at various competency/capability frameworks across the sector, including the HEA Professional Standards Framework for Teaching and Supporting Learning in Higher Education, we also looked at frameworks in other public and private sector organisations The AUA’s Code of Professional Standards existed at that time – this has now been updated to the AUA’s Values (click) on the left-hand side are the things that the project added. We surveyed all HEIs (42% response rate) to get their views and find out existing practice, and sent the draft framework to them for consultation We had input from 7 professional bodies, including ARMA, AUDE, UPA (now UHR), AHUA … We held workshops and focus groups across the UK – total of 96 members of administrative staff
  5. JS: Not ‘what’ needs to be done in a role, but ‘how’ it needs to be done As much emphasis on strengths as on areas for development Applies to all administrative roles at all levels – some HEIs are considering applying it to academic roles as well The behaviours are universal and apply to all roles, but of course some are more important than others The behaviours are split into three areas: Self – behaviours that can be observed whatever the situation (hence they apply to us all) Others – behaviours that can be observed when interacting with / influencing / managing others Organisation – behaviours that can be observed when influencing at organisational level or representing the organisation
  6. JS: So, what does the framework add? JD / PS – we’re all used to these tell us what needs to be done and what the skills & knowledge are essential to do the role CPD adds the how and together these three docs provide a comprehensive picture …
  7. JS: bringing it up to date
  8. RB: Moving on to the group work exercises. Catherine already explained three groups – individual, team and institution. Encourage fairly even numbers. Announce facilitators of each group – 2 mins to move round room
  9. RB: very brief (2 mins) so that all delegates know what other groups will be doing and that all will be taking a similar approach within a slightly different context which brings different challenges and opportunities
  10. RB: Benefits of AUA to individuals, institutions and the sector. Keep this visible during group work for inspiration and prompting if necessary. Visibility Credibility Voice Safety in numbers Of the sector, for the sector Professionalisation Coherent support for workforce development and talent management Celebration Community of practice Reputation
  11. RB: each group feeds back on key learning points. Use flipchart to capture main points.
  12. CL Closing comments. AUA CPD framework web page + other resources Feedback about this session
  13. CL - with all to answer depending on question